While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I would give no stars if I could. I purchased the SeraLabs. Hair revive at the end of last year and all of a sudden yesterday I get three new bottles of it in the mail. I did not order more, yet they... See more

Rated 5 out of 5 stars

I've been using Radiant for about three years now, and I notice a BIG difference. My skin looks so healthy and youthful--I constantly get comments on my appearance. I've also noticed a difference wi... See more

Company replied

Rated 3 out of 5 stars

Reading through your product literature is confusing --- On the one hand, you caution not to use lotions, sprays etc.. with your basic facial products and then two lines later the instructions sa... See more

Rated 1 out of 5 stars

Awful , its a con . Didnt receive anything then no contact . Terrible in the fact taken my money and have tried to contact on many occasions . Do not buy from this company

Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier
  3. Pharmaceutical Lab

Written by the company

SeraLabs is a trusted leader in wellness and beauty, offering products with cutting-edge technology, superior ingredients, and science-backed, proprietary formulations.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would give no stars if I could

I would give no stars if I could. I purchased the SeraLabs. Hair revive at the end of last year and all of a sudden yesterday I get three new bottles of it in the mail. I did not order more, yet they shipped them to me and without authorization, charged $102.50 to my charge card. I have sent several emails with no response, so I could ship them back. I have contacted my bank to dispute the charges. They can’t use the excuse that I had a subscription because I checked this morning using my email and it said that I didn’t have a subscription. So now, I want an address to send this stuff back and I demand for the charge to be taken off of my charge card. It’s very clear that this company is just another scam company. I will be contacting the Attorney Generals office in Colorado to file a complaint against them. I would think it would be against the law to place a charge on someone’s charge card without their consent and that’s exactly what they have done.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful , its a con . Didnt receive anything then no contact . Terrible in the fact taken my money and have tried to contact on many occasions . Do not buy from this company

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love their products

I absolutely love their products. They make my skin so much healthier and balanced. I especially love their customer service. It is responsive and personal and you just do not see that these days. If you are looking for fantastic sking care products, I highly recommend Sera Labs. I have been using them for 2 years now and they are the best that I have tried.

30 June 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi Abby,

We're so glad you're enjoying our products. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience with our product and our customer service team! Thank you for being such a loyal customer.

Best regards, The Sera Labs

Rated 5 out of 5 stars

Good results


Good results - Sleep A.S.A.P - Melatonin Supplement Strips

I have been taking this supplement for a few weeks and am definitely enjoying better sleep and feel more rested. The strips are easy to use and dissolve quickly under the tongue. Recommend.

25 June 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi Carrie,

We're so glad you're enjoying our Sleep A.S.A.P Nutri-Strips! We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience with our product!
Best regards,
The Sera Labs

Rated 5 out of 5 stars

Personal and Dramatic

I've been using Radiant for about three years now, and I notice a BIG difference. My skin looks so healthy and youthful--I constantly get comments on my appearance. I've also noticed a difference with the Super Booster Serum, which gives my skin a smoother, tighter look.

Recently, a friend's daughter didn't believe she and I were college classmates--she said I look 20 years younger! So yes, I plan on using Sera Labs products for the foreseeable future, and recommending them to friends!

29 May 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi David,

We're so glad you're enjoying our Radiant Face & Neck Serum. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.

Best regards, Sera Labs

Rated 5 out of 5 stars

Worth Every Penny


I saw Nicole Kidman's interview on the red carpet at the AFI awards and was amazed at how beautiful her skin looked. I found out that she uses and endorses SeraLabs skincare and I decided to try it. The Clarity Purifying Foaming Cleanser has such a calming scent, vanilla essence, that when you wash your face, you say "Ahhhh"♥️. The Freedom Day/Night Moisturizer has a very creamy texture, it is very hydrating on the skin and does not have any overpowering fragrance. Just wish the moisturizer came in a little bigger jar🌺 The third product in this set is the Adoring Advanced Eye Formulation Serum. This product was the real reason why I wanted to try this brand. I have been using this for a few weeks and I can truthfully say that I can see an improvement in the fine lines and wrinkles under my eyes. Yes, I know I am 67 years old and our skin changes over time, but these products do seem to bring a healthy glow and youthful appearance to my skin. I am very pleased with my purchase from SeraLabs.

13 May 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi Catherine,

We're so glad you're enjoying our Ultimate Nighttime Routine Bundle. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience with our product!

Welcome to the Sera Labs Family!

Rated 5 out of 5 stars

– Five Stars

– Five Stars
DNA Complex - Must buy !!
Great product. I use it every day!

1 April 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi L.A.
We're so glad you're enjoying our DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience with our products!
Best regards,
The Sera Labs

Rated 5 out of 5 stars

I love this line

I love this line, I'm new to it but definitely feel a difference in my skin sensation and condition. I love the hydrating oil it comes with, it adds extra hydration to my skin. I will update this review in a few months to check back in.

24 April 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi Veronica,

We're so glad you're enjoying The Perfect You Skincare Hack Bundle, which includes our DNA Complex, Radiant Face & Neck Serum and Freedom Day & Night Moisturizer. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience with our products!
Best regards,
The Sera Labs

Rated 5 out of 5 stars

The products are amazing I look younger…

The products are amazing I look younger my face is brighter no lines under eyes makeup goes on percectkt

12 April 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Suzie,

We're so glad you're enjoying our products. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.

Best regards, Sera Labs

Rated 5 out of 5 stars

Radiant Face & Neck Serum

Fast absorbing, very moisturizing, love it.

4 April 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Debbie,

We're so glad you're enjoying our Radiant Face & Neck Serum. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.

Best regards, Sera Labs

Rated 5 out of 5 stars

immunD3 Oral Strips and DNA Complex

I tried the immunD3 oral strips Truly love this product. It’s wonderful to know that every Monday I melt the oral strip on my tongue and I am good to go for a whole week. I also love the DNA complex. I am 70 years old and my skin looks amazing.

5 April 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Deborah,

We're so glad you're enjoying our products. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.

Best regards, Sera Labs

Rated 5 out of 5 stars

Miracle in a Jar: Say Goodbye to Cracked Heels Forever!!

Miracle in a Jar: Say Goodbye to Cracked Heels Forever!!

As someone who has struggled with stubborn cracked heels for years, finding a solution that actually works has been a game-changer. Enter Seratopical Revolution Cracked Heel Souffle – a true miracle in a jar!

From the moment I started using this heel cream, I noticed a significant difference in the texture and appearance of my feet. The formula is luxurious yet non-greasy, sinking effortlessly into my skin and providing instant relief to dry, cracked areas.

One of the standout features of this cream is its powerful hydrating properties. Packed with nourishing ingredients like Shea Butter, Marula Oil, Lavender Oil, and Coconut Oil, it delivers intense moisture to even the driest of heels, leaving them feeling soft, supple, and rejuvenated.

But what truly sets this heel cream apart is its transformative effects. After just a few days of consistent use, I noticed a remarkable improvement in the condition of my heels. The rough, flaky skin was replaced with smooth, healthy-looking skin, and those unsightly cracks were nowhere to be seen.

Another thing I love about this cream is its versatility. Not only does it work wonders on cracked heels, but it also doubles as a luxurious foot moisturizer, making my entire foot feel pampered and refreshed with each application.

In addition to its effectiveness, I also appreciate the attention to detail that Sera Labs has put into this product. The packaging is sleek and travel-friendly, and the subtle scent is both invigorating and calming – the perfect way to unwind after a long day.

Overall, I can't recommend Seratopical Revolution Cracked Heel Souffle Cream enough. It's truly been a game-changer for me, and I'm confident it will be for anyone else struggling with cracked heels. Say goodbye to dry, rough feet and hello to smooth, beautiful heels – you won't regret it!

22 March 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi Andrea,

We're so glad you're enjoying our Cracked Heel Souffle! We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.

Welcome to the Sera Labs Family!

Rated 5 out of 5 stars

Seriously


Seriously, after a couple of uses my skin tone and texture improved dramatically. I can see more improvement than I did with retinol products.

This serum evens my skin and gives it a healthy, smooth tone. It does tend to tighten everything, so I apply a moisturizing sunscreen after using it. I've tried many skin care lines, and this is by far the best.

28 February 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi Judith,

We're so glad you're enjoying our DNA Complex and Gleaming Brightener. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.

Best regards, Sera Labs

Rated 5 out of 5 stars

ZENS SERA DNA

ZENS SERA DNA . I think it is the best treatment I have tried. I have been using it faithfully since I purchased it. (About 2 months ago) I am 72. Have good genetics and taken care of my facial skin always. This product showed me results so quickly. It is perfect for anyone. At any age. I have tried several skin lotions and serums. Some of them priced hundreds of dollars more than DNA. For the cost it is worth the purchase and more. Not to mention the fantastic results I cannot stress how much this product works and how pleased I am with my results. I recommend you to definitely try this.

16 November 2023
Unprompted review
Sera Labs logo

Reply from Sera Labs

Susan,
We're so glad you're enjoying our DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.
Best regards, Sera Labs

Rated 5 out of 5 stars

They make a very quality product that I…

They make a very quality product that I use on a daily basis and I trusted it really works. Love it.😊

26 February 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Phyllis,
We're so glad you're enjoying our products. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.
Best regards, Sera Labs

Rated 1 out of 5 stars

Be wary of this site

Be wary of this site! In ordering cbd products I was quoted a price to obtain and they tried to increase that quote by $100,00! Very fraudulent practices!! Order elseware!!

26 February 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi James, We’re sorry that you have had a negative experience with Sera Labs.
I have made several attempts to contact you through this site, phone calls and emails. To date we haven't heard back from you. Our price on the product never changed. We take our customer’s satisfaction seriously, and are continually working on ways to improve our customer care. Please contact me directly.
Best, Sera Labs

Rated 4 out of 5 stars

DNA Complex works

This truly works! it has lessened some lines in my79 yo face.

15 February 2024
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi Gloria, We're so glad you're enjoying our DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.
Best regards, Sera Labs

Rated 5 out of 5 stars

Jamie helped me find the perfect…

Jamie helped me find the perfect products for me. I love the dna complex it’s has been amazing for my skin, wrinkles have been diminished I’m loving the products and Jamie was amazing.

22 September 2023
Unprompted review
Sera Labs logo

Reply from Sera Labs

We're so glad you're enjoying our DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience and about our customer service department.
Best regards, Sera Labs

Rated 5 out of 5 stars

I’ve tried other brands.

I’ve tried other brands.
This product performs as advertised. No dry white areas after application. It works quickly.
I can’t imagine what you wouldn’t be happy with on this one. Give it a try!

5 October 2023
Unprompted review
Sera Labs logo

Reply from Sera Labs

Hi Tatyana, We're so glad you're enjoying our DNA Complex. We love to read such great reviews from our happy customers! Thank you so much for taking the time to let us know about your positive personal experience.
Best regards, Sera Labs

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look