SEPEAaudio Reviews 

626
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery and efficient shipping processes. People frequently highlight the careful and protective packaging, ensuring items arrive in perfect condition. Reviewers are also very satisfied with the high quality of the products, often noting items are as described and exceed expectations. The ordering process is described as easy and hassle-free, contributing to a smooth overall experience. Many consumers appreciate the professional and reliable service, including clear communication about delivery status. This consistent positive feedback leads many to recommend the company and plan future purchases.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and safe delivery,... See more

Product

People report positive experiences with product, often highlighting the high quality and professional nature... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high-quality products, excellent... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and fast... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was interested in acquiring another uhqcd from sepea audio as I saw they now had time out. After several emails informing me when they would be available I ordered one which arrived quickly in the U... See more

Rated 5 out of 5 stars

Easy to order and really fast turnaround regarding shipping. The packaging also is not skimped on. Certain records are so scares one hopes they arrive flawless. These people really understand that. Ca... See more

Rated 5 out of 5 stars

I ordered a tape for $1000 shipped to the US and I got an email from someone there apologizing. They realized they sent an EIC tape instead of NAB. They were so apologetic and told me I could send t... See more

Rated 5 out of 5 stars

Considering how far away the SACD came from I am very impressed as in how fast the shipping was. The CD arrived perfectly protected! SEPEAudio is a top notch company. Keep doing what you’re doing, it... See more


Company details

  1. Home Audio Store
  2. Audio Transcription Service
  3. Audio Visual Equipment Repair Service
  4. Audio Visual Equipment Supplier
  5. Electronics Repair Shop
  6. Recording Studio

Written by the company

Manufacturing, repairs, restoration, purchasing and sales of professional reel tape recorders and accessories. Analogue music recording and listening equipment. State-of-the-art analogue and digital music recording studio. Music on reel tapes, vinyl, cd and downloads. Best premium brands at one place: Sepea audio, Stellavox Pro, Studer, Nagra Kudelski, Telefunken, Darklab, Athan, Recording the Masters, Emtec


Contact info

4.8

Excellent

TrustScore 5 out of 5

626 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(626)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Peter was clear, helpful, straightforward and the shipment arrived swiftly after the stated lead time from the manufacturer. I would buy again from SEPEA any time!

18 February 2025
Rated 4 out of 5 stars

Rating: order #5623

Processing and delivery was excellent :-)

- Unfortunately, the cover on (Ella Fitzgerald) is slightly dented at the top edge. And the LP record unfortunately has surface scratches in one place. Not terrible. Thats the reason why i get only 4 stars.

17 February 2025
Rated 4 out of 5 stars

I'm generally satisfied

I'm generally satisfied, except Slovak Postal servise. The product wasn't delivered at home, I had to go personally to post office.

6 February 2025
Rated 5 out of 5 stars

It was a pleasure doing business with you with…

It was a pleasure doing business with you. The CD was order had a confirmation of the order with a few minutes. I have been after this CD recording, for years Arrived on dates stated, very well packed & presented. I played the CD within half & hour of recieving it. It sounded magnificent.l would highly recommend this seller for any CD recording or vinyl. Very happy indeed. Thank you😀⭐⭐⭐⭐⭐

10 February 2025
Rated 5 out of 5 stars

These guys provide exceptional customer…

These guys provide exceptional customer service. My album cover arrived damaged when shipped from Slovenia to the US (record was is perfect condition). Sepea immediately sent me a new cover and sleeve. I wouldn’t hesitate to order from them again.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Item as described. It arrived on time and in perfect condition. Well packaged by the seller to prevent any postal damage.
Excellent service, Great!
Highly recommended.
Thanks and... I'll be back

14 January 2025

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