Well worth every penny, I purchased light changing carpet/rug, the colours are beautiful and soft to the touch, rechargeable battery definitely lasts. Also a quick delivery and regular updates about... See more
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Communication is key. Did not advise me that they would not deliver in school holidays, even though I gave them dates we were open. Items were needed urgently so, after chasing up delivery and being... See more
So so so disappointed AND ANGRY!! Waited ages, communication awful and non existent.. Huge order eventually delivered, one chair doesnt work and 2 completely wrong colour ( blue for gi... See more
Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items. Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a... See more
Company details
Written by the company
Welcome to your Multi Award Winning Sensory Toys Online Shop. We stock all types of Sensory, Special Needs & Disability Toys, Tools, & Equipment - Available to both the Public and Trade at unbeatable prices.
Contact info
41 Ramsgate Street, M7 2YL, Manchester, United Kingdom
- 0161 524 2000
- sales@sensorytoywarehouse.com
- sensorytoywarehouse.com
3.6
Average
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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Fast delivery and brilliant products
Fast delivery and brilliant products! The children love the building bricks and they were really good value for money too!
Thank you
23 June 2020
Unprompted review
One very happy customer
One very happy customer, good shopping experience and on time delivery.
22 June 2020
Unprompted review
Waited over a month for my items to…
Waited over a month for my items to arrive. The numerous emails sent and forms filled out was appalling. No one got back to me just a standard customer service email.
Will not be shopping online with this shop ever again.
13 June 2020
Unprompted review
Reply from Sensory Toy Warehouse
Unfortunately we suffered a devastating fire in our warehouse and offices towards the end of March 2020. Practically everything was wiped out. These circumstances caused delays with the order and we were only able to supply a small part of what was ordered.
We did our utmost to keep in contact with the customer with updates about the situation and we sincerely apologise for the inconvenience these delays have caused you.
My neighbour’s child is autistic quite…
My neighbour’s child is autistic quite severe
I ordered toys for him, there wasn’t much choice; a lot of items weren’t available but found what I could I thought would help him to soothe and calm down
Thank you for delivering promptly on time, as described. No advertising emails please!!!
31 May 2020
Unprompted review
One happy customer
Rarely purchase things online ! - it was easy and painless once I knew how ! - delivery to my door was superb - I will do this again - Thank you
27 May 2020
Unprompted review
Great service and perfect for…
Great service and perfect for requirements. Thank you
30 March 2020
Unprompted review
excellent customer service
There was an initial mix up in the order but it was quickly and efficiently sorted out. My order then arrived the next day.
16 March 2020
Unprompted review
Superb customer service
An excellent service. I had an issue with a delivery and it was dealt with swiftly and in a warm and friendly manner. Would recommend.
16 March 2020
Unprompted review
Reply from Sensory Toy Warehouse
Hi James,
We are very sorry to hear about this error, we make every effort to correct mistakes but unfortunately, we were not informed that an incorrect item was sent to allow us to rectify.
Our customer service team will get in contact to make sure this issue is solved to your satisfaction.
Fab service posted fast
15 March 2020
Unprompted review
GOOD SERVICES
GOOD SERVICES
sensoryballs:
I have S.N epileptic 22 year old son
controling his stresses
controling his behaviour
A WARD
INDEPENDENCE
thankyou so much
10 March 2020
Unprompted review
Fast efficient service and delivery
Though I can’t give a full review as it’s a present for our granddaughter and we haven’t been able to get it to her as yet.
But, what I can say is the service and delivery is excellent. I placed the order on the Monday and it was delivered by Thursday. That is speedy delivery.
The parcel was intact and complete inside. All we have to now is hopefully get it to our granddaughter this week.
I would definitely recommend this company.
8 March 2020
Unprompted review
Excellent toy and delivered on time…
Excellent toy and delivered on time thank you
16 December 2019
Unprompted review
Very quick delivery
Very quick delivery, only fault I had was some of the boxes items were in were crushed but that didn’t damage the item thankfully.
Many thanks
15 December 2019
Unprompted review
Excellent service
Thanks for making my shopping experience very easy and dealt with all my concerns in a very fast manner. Highly recommended !:)
9 December 2019
Unprompted review
Can't really give a honest opinion as…
Can't really give a honest opinion as item's and parceled up for Christmas for my daughter's 5 autistic boys bought items for calming solutions before their frustrations go in to a meltdown episodes and the other items the stress balls to give their hands something to do to detract from lashing out hopefully will do the trick
9 December 2019
Unprompted review
Top Quality service and Top Quality…
Top Quality service and Top Quality products at the best prices I could find anywhere online.
3 December 2019
Unprompted review
Simple process to order and arrived…
Simple process to order and arrived very quickly.
2 December 2019
Unprompted review
Easy to choose and order from.
Easy to choose and order from. My order came very quickly, all correct. Would order again from them.
2 December 2019
Unprompted review
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