Sensory Hugs Reviews 

198
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Easy to find what I needed. Love my weighted dog which is quite heavy nearly 6lb! Being able to have him to hug after losing my dog last month has helped me a lot to try and get over my grief He is r... See more

Rated 5 out of 5 stars

I ordered the sensory swing for my grandson, this is his second one and he uses every day. Very quick to order and had very good communication telling me that was dispatch, and when it was going to be... See more

Rated 5 out of 5 stars

Amazing products thank you for giveing me safety and calmness at a reasonable price. All the best and keep doing what ypur doing your amazing. I would definitely recommend to anyone, Many thanks... See more

Rated 5 out of 5 stars

A wonderfully made soft toy, weighted cat that is helping my daughter to sleep at night. The zip and heat pad a very handy extras. Delivery was quick and seamless. I would use this company again.

Company details

  1. Children's Toys Store
  2. Disability Equipment Supplier
  3. Educational Supply Store
  4. Toy Store

Written by the company

As a mum of an autistic boy I know anxiety plays a large part in daily life. At Sensory Hugs we want to help you provide a calm home for people struggling with anxiety and stress, whatever the reason. We sell a range of sensory and weighted items including our very popular weighted soft animals. The aim is to help everyone feel safe and secure and hopefully able to settle and sleep. These products are great for journeys, airports and even the dreaded supermarket visit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product & customer service

Great product: good quality, well designed, lovely & soft, weighted Sloth.

Also good communication & swift delivery.

My daughter loves it says it helps her sleep better. Marvellous! Thank you.

23 April 2026
Rated 2 out of 5 stars

I purchased Sensory Compression Bed…

I purchased Sensory Compression Bed Sheet Blue. 92% Cotton 8% Lycra. Single, Small Double, Double, King Size - Double on April 3rd, 2025 and it already got a hole in it which is very bad it’s just Chinese junk, as once I received it the packaging has spelling mistakes which is is from china. I highly suspect they buy it cheaply in bulk from china and sell it for higher price. I just noticed that the material is 95% cotton and 5% Spandex. I’m very dissatisfied with the product I will not purchase stuff from here again. I will buy my next compression sheet from JettProof.co.uk as they look much higher quality

26 June 2025
Unprompted review
Sensory Hugs logo

Reply from Sensory Hugs

Hello, I am sorry you are unhappy with the sheet. I wish you had emailed me to fix the problem instead of leaving me a negative review.

This is the first complaint I have had about my sheets. I do have these sheets made in China but to my exact individual specifications and requirements. Cotton is much more expensive to use than the usual cheap nylon sensory sheets you can buy and as I am only a small business run from home I assure you I am not buying them in bulk cheaply. The cotton makes them quite expensive for me.

The sheets are 95% cotton and 5% spandex. This is on purpose to give the sheet stretch, give and compression when in use.

I did look at the other website you recommended and they don’t say what their sheets are made out of but I agree they look lovely… they are also OVER twice the price of my sheets.

I am sorry again that your sheet got a hole but again I wish you had just emailed me. Thanks, Paula.

Rated 5 out of 5 stars

Great site

Great site, had just what I needed at a great price. Will definitely be telling my friends about this site. Even sent a little Merry Christmas present.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and excellent customer service

The ordering and delivery process was very efficient and seamless. Excellent customer service. I ordered the weighted Koala bear and am delighted with my purchase! He is weighted perfectly and is a great size and so so soft. I highly recommend this company

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Good communication from the seller…

Good communication from the seller about when my item would be dispatched. My item arrived beautifully packaged and in good time. I ordered a weighted rabbit plush toy. It's beautifully made, so soft and really cute. I absolutely love it, l have a weighted blanket but sometimes it can be too warm and so I thought I'd try a weighted plush, so comforting and I've slept so well. Thank you, would definitely recommend.

11 April 2024
Rated 5 out of 5 stars

My grandson has a new best friend

Bought the Sloth for my Grandson and he is so happy. He goes everywhere with him and sits next to him when he is busy. It helps when he is overwhelmed. The weighted animals are a God send. The delivery was as promised which is important.

28 March 2024
Rated 3 out of 5 stars

Lovley rabbit and my daughter loved …

Lovley rabbit and my daughter loved it, the only problem is it states on the care instructions it can be washed on a 30 degree wash, it’s been washed and the stitching on the back of the bunny has completely come undone and all the stuffing come out in the wash so now it’s no good and has had to be binned, so I do not advise washing at all

23 August 2023
Sensory Hugs logo

Reply from Sensory Hugs

Hello, I am very sorry this happened to your rabbit. I wish you had messaged me before leaving a review. The back stitching is where the rabbit is hand finished and obviously this one wasn't done correctly and washing it pulled the stitching loose. Please email me images and I can sort you out a replacement. info@sensoryhugs.co.uk Thanks, Paula.

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