Order was cancelled after over a week. No reason given. Awaiting refund. Edited: thanks for your response, but didn’t you think to call or email before sending a system generated cancellation? The... See more
Company replied
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Order was cancelled after over a week. No reason given. Awaiting refund. Edited: thanks for your response, but didn’t you think to call or email before sending a system generated cancellation? The... See more
Company replied
Great website, delivers on price, goods despatched promptly and love the product. I have been using the earlier Ceramide product because that was all I could obtain. However this improved version i... See more
Shocking customer service! Sent the wrong product and tried to claim they had sent the right product despite sending photos of the item and delivery note. The item decription very clearly stated what... See more
Company replied
Overall - happy with the general process of acquiring my fragrance. Pricing - good. Service from sense42 - good. Just Royal Mail delivered on the fifth day. Even though to royal mails credit the times... See more
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We Bought Roughneck Saw Horses through Amazon when it arrived the box was damaged on arrival but took it in on opening the box and taking the one out the leg fell out, we found that the locking button didn’t work on the one leg so we boxed it back up connected Amazon for Return instructions was told we had to pay to return but it would be refunded the cost was £22, Amazon have refunded the cost of the Sawhorses but not the Return cost Sense42 are saying that it was ok but I have the pics to prove be careful about buying from this company you won’t get your Return cost back I’ve gone back to Amazon about this

Reply from Sense42
Great professionalism and amazing perfume at the best price
For over three weeks I've been waiting for an item I bought through this company. For over three weeks they have been ducking the issue and I'm still waiting for the item. They seem to not give a damn about there customers. I won't be using them again at all.
Best online price. Fast delivery, well packed, and received exactly what I ordered in perfect condition. Very happy thanks x
placed an order and never received it.contacted company via email and there trying to say there is no record of order.ive got all the details of order plus transaction details with authorisation code from bank and still saying no record.I would never use this company again as seem to want your money but not provide goods paid for

Reply from Sense42
Delivery really quick good company to order from highly recommend
I’m very happy with my orders, they smell absolutely beautiful. The alien room and linen perfume spray is fabulous. Also the alien diffuser I ordered and the alien perfume. I’m very happy with all my products and I would like to say thank you so much. All deliveries were on time. Only thing I was a little bit concerned about was that they was all delivered separately, which meant I ended up paying more in delivery fees but apart from that everything is good I would love to win the alien room alien and linen perfume spray as it’s absolutely beautiful so hopefully I will be lucky winner. Thank you very much once again. Kind regards, Ruth Wilson
Paid for express delivery but it was delivered as normal delivery.
My order placed on 10/04/2023 I didn’t receive it until today 18/04/2023 even any updates

Reply from Sense42
Quick delivery, lots of choice.
Need more offers for Rochas Femme - 'signature' perfume and not easy to get hold of
I bought an eau de parfum from Sense42.
Delivery was fine.
I've tried the scent a few times but, unfortunately, I don't like the product.
I will use Sense42 again.

Reply from Sense42
Easy website to navigate and very competitive prices. Delivery very quick too. I have no hesitation in recommending Sense42
I was very pleased with my Sense42 shopping experience. I was buying for Christmas and I quickly found what I was looking for, a good variety for choice and at an excellent price. Delivery was fast and I found the whole experience quick and easy. The gifts I gave were very much appreciated. Will certainly be buying again in future. Thankyou.
I purchased perfume of
Sense 42 it was Michael Kors Twilight Shimmer I could not find it anywhere else. Delivery very fast and item perfect it was for a good friend she was delighted. I will be using this company again. Thank You

Reply from Sense42
Despite paying for fast track delivery my order took nearly a week to arrive but this was due to royal mail strikes causing backlog on delivery order arrived as described and will definitely use sense42 again in the future

Reply from Sense42
You were unable to fulfil my order ! Don’t advertise something that’s not in stock . I am also still waiting for my refund since 14th Dec !

Reply from Sense42
The perfume set ordered was in good condition and delivery was as prompt as it could be with the postal strike going on. Arrived in time for Christmas. Very pleased with purchase

Reply from Sense42
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