Seniors Choice Reviews 

20,831
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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4.9

All reviews

(20,831)

9,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service.

The agent was kind, considerate, well spoken and amazing

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Frank, thanks so much for your kind words! We're delighted to know you had a positive experience with us.

Rated 5 out of 5 stars

Excellent

My experience was good

17 September 2026
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Reply from Seniors Choice

Hi Elizabeth! We really appreciate your feedback. It's great to hear that you're happy with the service you received.

Rated 5 out of 5 stars

They explain everything clearly and ask…

They explain everything clearly and ask if you have any questions at the end, they take the time for you. I was very impressed.

17 September 2026
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Reply from Seniors Choice

Hi Barbara, thank you for your review! We're glad to hear that everything went well and that you had a positive experience with us.

Rated 5 out of 5 stars

Speaking on the phone with Jaspreet Kaur

Speaking on the phone with
Jaspreet Kaur, was delightful! She explained things very clearly so I had very little to no questions.
I really like the fact that it can be this affordable starting out. I'm on disability so its tough to make ends meet but this is important now that I'm over 50.
The plans are simple to understand and follow. And with Seniors Choice having
"millions" of clients, just in Canada alone.....that speaks for itself.
Thanks again Jaspreet!

17 September 2026
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Reply from Seniors Choice

Hi David! Thanks for taking the time to leave us such lovely feedback. We're so pleased to know you had a great experience.

Rated 5 out of 5 stars

Jason

Jason. Explained every thing very well. Thanks Gary

17 September 2026
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Reply from Seniors Choice

Hi Gary, thank you for the 5 stars! We're really happy to hear you had a positive experience with us.

Rated 4 out of 5 stars

Very pleasant talking to Susanne for my…

Very pleasant talking to Susanne for my coverage in my life insurance policy.

17 September 2026
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Reply from Seniors Choice

Hi Gayle! We're so glad to hear you were happy with our service. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Agent from Pakistan was extremely…

Agent from Pakistan was extremely excellent explaining coverage

17 September 2026
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Reply from Seniors Choice

Hi Amerjeet! Thank you for your feedback. We're really pleased to hear that we could make the process a positive one for you.

Rated 5 out of 5 stars

I found the application and…

Excellent Representative!

I found the application and registration process to be very informative. A little lengthy in duration, but that is simply the process. A lot of information was required so totally understandable. Jessica was very knowledgable about the product and answered every question I had quickly and accurately.

16 September 2026
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Reply from Seniors Choice

Hi Pamela, we really appreciate your kind review! We're happy to hear that you were pleased with the service we provided.

Rated 5 out of 5 stars

Honest professional and nice agent Met…

Honest professional and nice agent Met Vyas. Thanks Met .

17 September 2026
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Reply from Seniors Choice

Hi Tomasz! Thanks so much for sharing your experience. We're delighted to hear that everything went well for you.

Rated 5 out of 5 stars

I enjoyed talking with your…rep Aftab

I enjoyed talking with your representative Aftab. He was polite and took his time explaining the different offers you have.

17 September 2026
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Reply from Seniors Choice

Hi Doreen, thank you for your kind feedback! We're glad to know you had a great experience and were happy with our service.

Rated 5 out of 5 stars

Very easy to work with and to…

Very easy to work with and to understand make it easy to make my decision best and clear and very good to work with

17 September 2026
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Reply from Seniors Choice

Hi Duncan! Your feedback is much appreciated. We're really pleased to hear that you had a positive experience with us.

Rated 5 out of 5 stars

The agent Mr . Sudan

The agent Mr. Sudan was professional and informative. Please to do business with.

17 September 2026
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Reply from Seniors Choice

Hi Fereydoun, thanks for your review! We're happy to hear that you found your experience with us a positive one.

Rated 5 out of 5 stars

Sweta the agent was very helpful and…

Sweta the agent was very helpful and answered all my questions to my satisfaction and it took no time to set up my policy. Excellent service.

17 September 2026
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Reply from Seniors Choice

Hi Shirley! Thank you for your kind words. We're so pleased to know that you were happy with the service you received.

Rated 5 out of 5 stars

John

John, explained the policy very well.

17 September 2026
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Reply from Seniors Choice

Hi Kim, thank you for taking the time to leave a review. We're really glad to hear that you had a great experience with us.

Rated 5 out of 5 stars

Service by Mr. Yes

I am satisfied

15 September 2026
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Reply from Seniors Choice

Hi Bajinderpal! Thanks for the wonderful feedback. We're pleased to hear that you had such a positive experience.

Rated 5 out of 5 stars

Peace of mind

Alan was very helpful throughout the process. He was very informative. It is nice to have peace of mind that I am helping my children in their time of sorrow.

17 September 2026
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Reply from Seniors Choice

Hi Shirley, we appreciate you sharing your feedback with us! It's great to hear that you were happy with our service.

Rated 5 out of 5 stars

Ravi was amazing

Ravi was very helpful, answered all questions, was so personable and had a great sense of humour and kindness

14 September 2026
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Reply from Seniors Choice

Hi there, thanks so much for your feedback. We're glad to hear that you had a positive experience and were happy with the service.

Rated 5 out of 5 stars

Efficiency at its best

the professionalism and care of the service attendant I spoke with on the phone and the efficient and timely response in putting the package together.

15 September 2026
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Reply from Seniors Choice

Hi Segrid! We're always pleased to hear when customers have had a great experience. Thanks for taking the time to leave us a review.

Rated 1 out of 5 stars

The representative was awesome but all…

The representative was awesome but all in all, you have a terrible policy, that's why l have cancelled

15 September 2026
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Reply from Seniors Choice

Hi Susan, we appreciate you sharing your thoughts. We're sorry to hear that our policy wasn't what you hoped for. If you'd like to discuss your experience or have any questions, please don't hesitate to call us at 1-844-991-3943. Thank you.

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