Seniors Choice Reviews 

20,868
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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4.9

All reviews

(20,868)

9,467 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pleasant experience

At her was a wonderful, pleasant representative of your company. It’s a painless process with almost immediate results.

23 September 2026
Rated 5 out of 5 stars

So happy with the coverage

I had a wonderful young man named. Jacob Thomas call me and offer his company's service .He was so patient with me , dealt with all my many interruptions with questions and although skeptical I was in the end so happy with my coverage and the amount of the premiums .I can't say enough good things about this young man .Jacob truly made my day and how often can anyone say that about an insurance call ?

22 September 2026
Unprompted review
Rated 4 out of 5 stars

Sakif made the whole experience…

Sakif made the whole experience enjoyable. He was extremely patient , listened intently to any questions I had on a continuous basis.

21 September 2026
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Reply from Seniors Choice

Hi Loralee! Thanks so much for your kind review. We're really glad to hear you had a great experience with us.

Rated 5 out of 5 stars

Explanation was clear and easy to…

Explanation was clear and easy to understand. Friendly and courteous service.

22 September 2026
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Reply from Seniors Choice

Hi Winnifred, thank you for your lovely feedback! We're so glad to hear everything went smoothly for you.

Rated 5 out of 5 stars

Blessings was friendly

Blessings was friendly, helpful and knowable .

22 September 2026
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Reply from Seniors Choice

Hi Brenda! We really appreciate your feedback. It's great to hear that you're happy with the service you received.

Rated 5 out of 5 stars

Clearly informative and helpful…

Clearly informative and helpful explanations to all my questions… was friendly and well spoken.

18 September 2026
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Reply from Seniors Choice

Hi John! Thanks for taking the time to leave us such lovely feedback. We're so pleased to know you had a great experience.

Rated 5 out of 5 stars

Zack was very helpful and explained…

Zack was very helpful and explained everything to me as well as answered any questions I had. He also gave me 3 quotes. I was very pleased with my experience and there was no pressure.

21 September 2026
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Reply from Seniors Choice

Hi Mary Jane! Thanks so much for sharing your experience. We're delighted to hear that everything went well for you.

Rated 5 out of 5 stars

I got my policy and a peace of mind

I got my policy and a peace of mind. Thank you Chigozie for your time in helping me understand the benefits of insurance. 5 stars for the company and 5 stars for you.

22 September 2026
Unprompted review
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Reply from Seniors Choice

Hi Christopher! Your feedback is much appreciated. We're really pleased to hear that you had a positive experience with us.

Rated 5 out of 5 stars

Kind, and helpful experience.

Andy was very helpful, very considerate of my low income. Explained everything in detail. He was very patient with me. Answered all my questions. I am very happy you have something for low income people. I'm getting a good amount for what I pay a month. I am so glad he was persistent in getting ahold of me. I have been wanting to do this for a long time. Thank you for everything. Gail Wilson

22 September 2026
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Reply from Seniors Choice

Hi Gail, thanks for your review! We're happy to hear that you found your experience with us a positive one.

Rated 4 out of 5 stars

Service and cost

Cost,and service

22 September 2026
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Reply from Seniors Choice

Hi Gisele! Thank you for your kind words. We're so pleased to know that you were happy with the service you received.

Rated 5 out of 5 stars

Everything was explained in a straight…

Everything was explained by Desmond in a straight forward way. Good service

21 September 2026
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Reply from Seniors Choice

Hi Jan! Thanks for the wonderful feedback. We're pleased to hear that you had such a positive experience.

Rated 5 out of 5 stars

Great customer dervice

Short, straight to the point, good pace, answered all questions.

22 September 2026
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Reply from Seniors Choice

Hi Luciano, we appreciate you sharing your feedback with us! It's great to hear that you were happy with our service.

Rated 5 out of 5 stars

Whenever I have to speak to someone

Whenever I have to speak to someone, they’re always very kind understanding and very helpful to me and I appreciate that

10 September 2026
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Reply from Seniors Choice

Hi Jeannette! Thank you for your 5-star rating. We're delighted to know that you had a great experience with us.

Rated 5 out of 5 stars

Pritish was wonderful and…

Pritish was wonderful and knowledgeable!! Thank you very much 😊

22 September 2026
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Reply from Seniors Choice

Hi Margaret, thanks so much for your feedback. We're glad to hear that you had a positive experience and were happy with the service.

Rated 5 out of 5 stars

John was absolutely amazing

John was absolutely amazing

22 September 2026
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Reply from Seniors Choice

Hi Claudette, thank you for your wonderful feedback! We're really happy to hear that you had a positive experience with us.

Rated 5 out of 5 stars

Very friendly introduced himself 2x …

Very friendly introduced himself 2x gave me a client # and lots of information 😀 Didn't take long at all to be approved appreciated all his help

17 September 2026
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Reply from Seniors Choice

Hi Sandra! Thanks for sharing your review. We're so glad to hear that you were happy with the service we provided.

Rated 5 out of 5 stars

Julius was extremely helpful

Julius was extremely helpful . He explained everything fully, answered all my questions .
He is very personable and extremely knowledgeable.
He deserves a raise .
FYI , I have recommended him and Seniors choice to all my friends.

22 September 2026
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Reply from Seniors Choice

Hi Marny, we really appreciate you leaving us a review. It's lovely to hear that you had such a positive experience.

Rated 5 out of 5 stars

The agent was friendly and meticulous

The agent was friendly and meticulous. Vert knowledgeable and pleasent to deal with. She explained everything clearly. I would like to thank her for her help.

22 September 2026
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Reply from Seniors Choice

Hi Jeff! Thank you for your kind review. We're pleased to hear that your experience with us was a positive one.

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