Senior Safety Medical Alerts Reviews 

Always responded promptly when button was used (several occasions), contacted EMS quickly, and followed up with family notifications. Exactly what we wanted and needed for our Mom. Working through customer service also went smoothly. Actually having a human being to talk to with good communication skills is a rarity now so it is a good exception.

The company's product is very simple to use and they gave me immediate information over the machine as well as over the phone so I am fully satisfied with this company

Just knowing that I am going to be safe if I fall I will have some one there to rescue me if I fall is great to know

Told me everything I needed to know.Thank You.

Everyone was very helpful and when my mother accidentally pressed her button she felt awful. But the representative was so kind she's not so worried now if she leans against something again and it goes off.

It was great being able to call and talk to a live person. He answered all my questions and I had the unit within a week.

It was very easy to setup.

Very professional and nice help me set up the device because this was my first time.

Quick, simple, affordable. Doesn't get much better than that.

Haven't had it long, but arrived when expected and company followed up with a call to confirm it was working.

Ordered new service. Device delivery time promised at 2-4 days. It arrived 6 days after purchase. Seems to be a good product. Device is working properly and service will be continued until the elderly person passes to Heaven.

From the first call to receiving the product everything was easy including setting it up. First contact was great, and the representative was super friendly and extremely helpful. I'm so happy I made the choice and can now rest easy knowing my mom has a direct connection to help if she needs it.

My 92 year old mom has been a subscriber of Senior Safety Medical Alerts for more than 12 years. Mom lived independently in her own home until recently, when she moved to Assisted Living. The medical alert works as intended, but more importantly, the staff and customer service team are efficient, helpful and very kind!! We highly recommend this company!

Excellent help

Help came quickly after the safety button was pushed. Everyone worked as a team to help me after my husband fell.

I have not had to use it yet. When i did my check after getting my machine the person was very pleasant and helpful.

The power went out here and when I pushed the button you all were there, thank goodness there was no emergency but assured me someone was there. So, so far so good!

Caring people who understand the community they serve. Communication was excellent from beginning to the end. The monitors at the call center are wonderful and dedicated to helping out when people call whether it is for a test or an emergency. Keep up the good work.