Senior Safety Medical Alerts Reviews 

1,046
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and informative approach, which makes interactions pleasant and reassuring. Many people highlight the exceptional customer service, noting that representatives are kind, patient, and highly knowledgeable, effectively answering all questions and explaining how things work. The product itself is frequently described as easy to set up and use, often being a simple plug-and-play solution that is immediately active. This straightforward user experience, combined with the product's proven effectiveness, provides a strong sense of security and peace of mind for users and their families. Reviewers appreciate the overall smooth service setup and the excellent value it offers, knowing help is just a button away.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Product

People report positive experiences with the product, often highlighting its quality and ease of use, with... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and use. Many reviewers... See more

Service

Consumers find service to be positive, with many reviewers describing it as friendly, professional, patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was friendly, helpful, and informative. Process to order and set up was very easy. Website is easy to navigate. Price is affordable. I researched several options for service and am very tha... See more

Rated 5 out of 5 stars

Casey, who was the representative, was kind, patient, and very helpful. I had a lot of questions and he answered each one and further explained exactly how these alerts work. I had no experience with... See more

Rated 5 out of 5 stars

This was a simple process to order an alert necklace for my mother-in-law. This company has been so pleasant to deal with. My mother-in-law has set the alert off accidentally 3 times now and each time... See more

Rated 5 out of 5 stars

We were given very good information about the Senior Safety Alert from your representative. Then when we hooked up the speaker device and performed a test on the unit, we were quickly contacted by sup... See more


Company details

  1. Home Health Care Service
  2. Pharmacy

Written by the company

When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.

Senior Safety Medical Alerts

Written by the company

Free Shipping + One Free Gift!
Promotions like these are not common among other companies like Life Alert ® or Phillips Lifeline ®. Sometimes a little savings can go a long way, so take advantage of what we have to offer!

24/7 Monitoring

How does our response center compare to Life Alert ®?

The most important aspect of any medical alert service is being readily available when an emergency strikes. Our response center, like Life Alert ®, operates out of a dedicated response center geared towards answering emergency and non-emergency calls. Whether you live in California and the response center answering your call is located in Utah, it will not cause the response to be delayed in any way.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,046)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend!!

This was a simple process to order an alert necklace for my mother-in-law. This company has been so pleasant to deal with. My mother-in-law has set the alert off accidentally 3 times now and each time the response was quick and support was so kind and friendly. There was a fire at the company that provided phone service so we could no longer use the Alert service we had. Senior Safety provides service equipment that simply plugs into an electrical outlet and is immediately active. This is a company I highly recommend. They truly seem to care and has put us all at ease knowing they are just a push of a button away. Thank you Senior Safety Medical Alerts!

16 July 2025
Rated 5 out of 5 stars

The customer service is really good

The customer service is really good, they reached out and resolved the problem I had and gave a 10% refund for sending wrong size. Will 100% continue shopping with them above any other company :)

19 May 2025
Unprompted review
Rated 5 out of 5 stars

I told them what I was looking for and…

I told them what I was looking for and they sent me the supplies, it was a fast and easy setup once I received it. So far so good I have not had to use the emergency alert button. I switched to this company because the price range fit my budget better.

31 March 2025
Rated 5 out of 5 stars

Senior Safety gave me peace of mind.

I had been looking for a medical safety alert company for my partner who has had several recent falls. I looked at, and researched a few companies before I found Senior Safety. From the moment I talked with a CSR on the phone, I felt we would be in good hands. Everything was really simple, there was no pressure to spend more money than we needed to. The equipment arrived in a few days, and the setup was a breeze. The best part was the free lockbox, which is so important because if the paramedics come to your home, they know exactly to get in. I am very pleased with this setup.

24 March 2025
Rated 5 out of 5 stars

Good product, good people!

Everything happened as promised--no surprises.
Equipment arrived in a timely manner and worked as stated.
Our first testing was successful and the person who answered was cordial and helpful.

20 March 2025
Rated 5 out of 5 stars

New customer

Just got the device and we all feel a little less nervous about our parents. The young man on the other end was very nice.

7 March 2025
Rated 5 out of 5 stars

Peace of mind

The set-up was easy. The delivery of it was quick. Everyone we talked 2 was very helpful. It was an easy fix with no complications.

21 February 2025

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