Senior Reverse Mortgage Reviews 40

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Matt Qinn Production Loan Officer, was so very helpful, professional, kind and courteous to us when helping us to process our Reverse Mortgage. He made everything go so smooth and easy! If anyone S... See more

Rated 5 out of 5 stars

YOUR ORGANIZATION HAS GUIDED US THREW THIS VERY HEART WRINCHING PROCESS. THIS NEXT YEAR AND BEYOUND WILL BEGIN A NEW STAGE IN OUR LIVES. WITH FINANCIAL STABILITY WE HAVE NOT BEEN ABLE TO EXPERIENCE... See more

Rated 4 out of 5 stars

Lois Martin and Andrea Jackson were very professional in handling my mortgage. They were responsive, knowledgeable patient, and easy to talk to. Would recommend to all my friends. Dennis & Susan Mil... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant

Information provided by various external sources

NMLS #1313859


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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Rated 5 out of 5 stars

The best Reverse Mortgage company in the business

We worked with Michelle Huff and she is one hard working lady for sure. She fought hard to get us the most money when other companies we looked at kept finding reasons not to work with us. Due to some technicalities that slowed the process down.... I was ready to give up but Michelle would not let me and she kept jumping every hurdle we came to until we reached the end and got the money we needed. I would recommend using Michelle and her company if you are looking at reverse mortgage loans. She will not disappoint you!

28 July 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

This is wonderful to hear! Michelle is a wonderful asset to our team. Thank you for your review.

Rated 5 out of 5 stars

Best of the Bunch

If I had to do it all over again I'd wish for the same two ladies who walked us thru this reverse process. .Prompt, accurate, pleasant, and fun to deal with....There couldn't be two better employees...........Thanks for the experience....

22 July 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you! Amber and Katy are definitely a great team. Let us know if we can be of any further assistance.

Rated 5 out of 5 stars

Above and Beyond Service

I will start by saving i am so thankful for contacting "Senior Reverse Mortgages". I had previously contacted a few others with no hope of getting a loan so i was told. When I emailed Senior Reverse Mortgages I was contacted immediately by Brittney Bailey and my hope was restored. Brittney wasted no time working on the loan it was going smoothly until several negative issues came about. Being that it was a very time consuming loan Brittney did not hesitate to call in Sarah Thornton to help resolve the issues. Sarah work with me day after day even emailed me late evenings to give me updates, I felt Sarah was a friend helping me at a difficult time, so dedicated to help someone who really needed a reverse mortgage. Sarah would consult with Brittney on certain issues and they would come up with a solution. I honestly believe if it had not been for Sarah's determination and devotion my loan would not have been approved. I have to give Brittney credit also she was there to the end and she knew the right person who could help me through the loan process. Sarah Thornton and Brittney Bailey thank you so very much for making my life so much easier and most of all being able to stay in my Home! I will recommend "Senior Reverse Mortgages" to anyone who needs or wants a Reverse Mortgage, their loan officers are Awesome! Patricia B. Jacksonville Fl.

21 July 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you for the review. We are so glad you had a good experience with Brittney and Sarah!

Rated 4 out of 5 stars

My reverse mortgage

Lois Martin and Andrea Jackson were very professional in handling my mortgage. They were responsive, knowledgeable patient, and easy to talk to. Would recommend to all my friends. Dennis & Susan Miller

21 July 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you! Please let us know how we can be of service in the future.

Rated 5 out of 5 stars

reversemortages.com

Brittney Bailey and Sarah Thornton were a great help to me in the process of getting a reverse Mortage. It's my opinion that these two ladies are a valuable asset to the company. Thanks girls.
Glenn

20 July 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you very much! We appreciate the feedback.

Rated 4 out of 5 stars

Reverse Morgages Okay !

Yes, Louis Martin and her team were thoughtful and energetic about the RM process.
Without their help I may have not done the deal.
I want to thank them again and again ! I love not making monthly payments, and in two years I will be updating the whole process.
Thank you and take care.
Reverse Morgage People

20 July 2016
Unprompted review
Rated 5 out of 5 stars

Quick and easy 5 Stars ++

Great company, Lois and Andrea were wonderful! They answered all my questions and walked me through the whole process. They were there when I needed them, and my RM went through with no problem in a very timely manner. I wiould recommend them to anyone looking to get a Reverse Mortgage with no stress and quick results.
Thanks Lois and Andrea your the best!!!!

20 July 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service with Excellent Results

Lois was so very informative and helpful! The customer service provided by Lois and Andrea was thorough, prompt and available the very day a voicemail might have been left if I could not speak with either of them on my first try. From my initial contact with Lois, she said what she meant and did not "forget" Very refreshing and reassuring to me. Andrea was always willing to get the answer to my questions if she didn't have it but usually was able to give me the information requested. I will gladly recommend this company to others who are interested in Revers Mortgages. ,

20 June 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding

Lois and Andrea were always available to answer any questions we had. They were both very pleasant to work with. They followed up every step of the way and gave us excellent advice on how to complete the process. They made a potentially distressing experience easy.

17 June 2016
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

Melissa and all who were involved with helping to get our loan did an excellent job.....Melissa was very knowlegable , helpful. and right there for any questions or concerns...my huband and I can not thank you enough!

Rose and Larry

17 June 2016
Unprompted review
Rated 5 out of 5 stars

Amber Hatcher And Katy Via

Amber and Katy were very easy to work with. They worked hard to get this reverse mortgage done and answered any questions I had. They are a great team to work with.

17 June 2016
Unprompted review
Rated 5 out of 5 stars

Easy to work with this company

This was my first experience in applying for a reverse mortgage. On my first contact with them I found them easy to work with. They answered any questions that I had and supplied me with the written material that I needed to get the whole picture on what a reverse mortgage implies. The application procedure went quickly right up to the closing. They were always easily contacted by phone or email and any forms requiring signatures were quickly passed to me via FedEx, and for the returns. They covered all the closing costs, which was a bonus. I don't ever expect to do this again but if I was to I would definitely go back to them.

17 May 2016
Unprompted review
Rated 5 out of 5 stars

Great company

Abigail Ladie and Christopher Beahm really had their hands full with our application, but they worked diligently to get our loan done. We really thank them for going the "extra mile" for us. If you need their help, a call is all that is needed.
Jim and Georgia

10 May 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you very much!

Rated 5 out of 5 stars

Excellent Experience with the Company

I found working with Reverse Mortgages.com, Inc was very easy. Their staff was very knowledgeable and always available to answer my questions. A lot of paperwork involved but handled well. I especially want to thank Abigail Ladlie, Senior Loan Officer for walking me thru the process and closing my loan.

21 April 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you for your feedback!

Rated 5 out of 5 stars

Abigail Ladlie/Chris Beahm

Fabulous work! I know my mortgage funding presented several twists and they managed to get the mortgage done anyway. I doubt any other mortgage people could have done it and kept so positive about it. They were both unfailingly cheerful and optimistic and kept their promises! Kudos to them and Reversemortgages.com for their professionalism.

16 April 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you for your feedback!

Rated 5 out of 5 stars

Five Stars for Melissa!

Melissa Wassmann was truly a gem. She helped guide me through the reverse mortgage process with ease. I spoke to a couple other people prior to reaching Melissa and Reverse Mortgages.com, but it was clear that Melissa was the best. She truly cared about my needs and put them above any other process. If you're looking for someone to help you, I highly recommend Reverse Mortgages.com.

14 April 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you for your feedback on us and Melissa! Please reach out to us if you need anything in the future.

Rated 5 out of 5 stars

An Enjoyable Experience.

The entire process went very smoothly with Lois as our representative. She answered all our questions and kept us informed on how things were progressing. She made us feel very important and we now think of her as a good friend. We highly recommend her. - Lynda & David

10 April 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you for your feedback! Lois is an incredible asset to our team.

Rated 5 out of 5 stars

Very happy

I was lucky to have Lois as my rep. She is very caring and keep me up to date on my application. I would recommend her.

5 April 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

Thank you for your feedback!

Rated 5 out of 5 stars

Recommd this company.

Very smooth operation especially due to Michelle Huff!!!

9 March 2016
Unprompted review
Senior Reverse Mortgage logo

Reply from Senior Reverse Mortgage

That's great to hear. Thank you for your feedback.

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