Another crappy dating site. Can't filter by geography so I get women from hundreds or thousands of miles away. A lot of useless women's profiles who never respond. Total waste of money.
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See what reviewers are saying
Total scam. Strategically written profiles from each state. All have ONE headshot photo. The one local profile near me reached out and gave very generic answers to my questions, so I suggested we meet... See more
Company replied
Total scam dating site. Get messages anywhere accept local. Believe these are nothing but fake profiles. Don’t waste your money. When you reach to locals provided, which are very few, no response. Onl... See more
Company replied
Absolutely terrible dating site and a complete waste of time and money- if you're dumb like me and actually paid for 3 months. Luckily, I was refunded only because I notified them within the 3 day tim... See more
Company replied
Company details
Written by the company
SeniorMatch - top senior dating site for singles over 50. Meet senior people and start mature dating with the best 50 plus dating website and apps now!
Contact info
10 - 8707 Dufferin St, Suite 160, L4J 0A6, Vaughan, Ontario, Canada
- 1-416-628-1072
- support@seniormatch.com
- seniormatch.com
1.7
Bad
46 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beware
Beware, there are so many fake profiles. I am sorry I ever bought a subscription
26 November 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! We are truly sorry to hear that you have encountered such an experience on our platform. We take the issue of fake profiles very seriously and are committed to providing a safe and genuine environment for all our members. If you have come across any suspicious profiles, we encourage you to report them immediately through the 'Report' feature so that our team can take appropriate action.
Regarding your subscription, please know that we value your satisfaction and would like to assist you further. If you would like to discuss your concerns or if there's anything we can do to make your experience better, please do not hesitate to contact our customer support team at supportATseniormatch.com.
Total scam
Total scam. Strategically written profiles from each state. All have ONE headshot photo. The one local profile near me reached out and gave very generic answers to my questions, so I suggested we meet up. She never responded. The reason? She knew she got me to subscribe by that point. Mission accomplished. Total inside job. Customer Service gave a very generic copy and paste response saying how they verify profiles. Oh I am sure they do when they are their own staff!
1 November 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! We are truly sorry to hear about your negative experience. Please be assured that we take profile verification very seriously and employ various measures to ensure the legitimacy of our members.
Our goal is to facilitate meaningful connections, We encourage you to provide us with more specific details about your concerns so we can investigate further and take appropriate actions. We are committed to improving our verification process and appreciate your feedback in helping us do so.
We kindly ask you to reach out to our Customer Service team at supportATseniormatch.com directly through our website or app so that we can address your concerns in a more personalized and effective manner.
scammers and grifters
scammers grifters
total waste of time
like flushing money down the toilet
16 November 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! We are sorry to read about your negative experience. We are committed to providing a safe and secure environment for all our members. We continuously refine our security measures and encourage our members to report any suspicious behavior they encounter. Your feedback is an important part of this process.
Please reach out to our customer service team at supportATseniormatch.com so we can discuss your concerns in detail and take the necessary steps to resolve them. We are here to listen, to help, and to ensure that your experience with SeniorMatch improves.
Total Scammer Dating SiteIllegal Activity!!
This is totally a scam this website should be shut down I’m filing a report with fbi and consumer report and another government agency I can find !!! I will shut this scammer operation
Down once and for all !!! . I want an immediate refund and if not I will go to every means possible with every person to shut this scam down !!! Every person on here has tried to scam me and your doing nothing to stop this illegal operation your not verifying and stopping scammers and this trust pilot .com is another scam and a joke itself . They on the review board so you can put it on their own website. What a bunch of bullshit.!!!!! Everything about this crap is bullshit their website and their review board!!
10 November 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! We apologize for any distress you have experienced. We are committed to providing a safe and secure environment for all our members, and any allegations of illegal activity or scams are of the utmost concern to us.
Regarding your request for a refund, we encourage you to reach out to our customer service team at supportATseniormatch.com. Please know that we are here to support you and we are taking immediate steps to address your concerns. Please contact us directly through our support channels so we can continue this conversation securely and privately.
This is the most bogus dating app I…
This is the most bogus dating app I have ever tried out. I've tried a total of six other ones. Some better than others this one was ridiculous.
Please don't waste your money on this
11 November 2024
Unprompted review
Reply from SeniorMatch
We are truly sorry to hear that you've had a negative experience with our app. We are constantly working to improve our platform, and feedback from our users is crucial in helping us identify areas where we can do better.
If you're willing, I'd love to hear more about your specific concerns. Regarding the cost of the service, we believe that our platform offers value with its features designed to help singles meet compatible partners. If you wish to discuss your concerns further or need assistance with your account, please don't hesitate to reach out to our customer support team at supportATseniormatch.com.
Stay away. Scammers on the site.
If I could leave 0 stars for this rip off site I would. Complete waste of time to join. I only joined for one month and all I met were scammers. One asked me for $5k. I told her no and immediately stopped talking to her. And another one asked for money too. Not an exact amount but wanted to know if I could give her money. She apologized for asking for money. We had actually planned to meet and then she had some excuse not to. I stopped talking to her immediately too.
So be warned. Stay far away from this site. Nothing but phonies on there. The site claims to verify people but they don't do a good job of it. Very poor service. Look elsewhere for hopefully a legitimate dating site. This one is terrible!
11 October 2024
Unprompted review
Reply from SeniorMatch
We are sorry to hear about your negative experience with SeniorMatch. Your safety and satisfaction are our top priorities. We take the matter of fake profiles and scams extremely seriously and are committed to providing a safe and trustworthy environment for all our members.
Regarding your experience with individuals asking for money, we have a strict policy against any form of financial solicitation. We urge all members to report such behavior immediately, as this is a clear violation of our terms of service. You can report suspicious profiles through our website or by contacting our customer support team directly. We will investigate these reports thoroughly and take appropriate action.
If you wish to discuss your concerns further or need assistance with your account, please don't hesitate to reach out to our customer support team at supportATseniormatch.com.
The website is full of scammers and…
The website is full of scammers and phonies. They are pretty easy to spot, however, usually a very pretty younger woman who does not have much personal info about herself. Profiles are probably written by AI.
1 August 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! We are deeply sorry to hear about your negative experience on our platform. SeniorMatch is committed to providing a safe and authentic dating environment for all our users. Please know that we have stringent policies in place to detect and prevent fraudulent activity. Our team actively monitors the profiles on our site and works diligently to ensure that only genuine members are part of our
We kindly ask that you report any suspicious profiles to our team so that we can take appropriate action. Additionally, we encourage you to use our internal messaging system responsibly and to follow our safety tips to ensure a safe and enjoyable experience on SeniorMatch. If you would like to discuss this further or provide any feedback, please do not hesitate to contact our customer service team at support AT seniormatch.com.
Senior Match Sucks!
Zero approximate matches provided by Senior Match just “Nobody’s Around” for last 2 weeks and I’ve only been on the site for 3! My “dealbreaker” was that I wanted somebody within 50 kms of where I live and Canadian - Senior Match couldn’t find a single soul that lives in Vancouver for me to meet?!?!? Once you pay Senior Match’s fee, they do not even attempt to provide you with any of the services they claim to provide if you become a member. Reported 3 fake members out of the 4 that contacted me, Senior Match said they investigated and removed them from the site but if you believe that, then I have a bridge in Florida to sell you…If they were a reputable company they wouldn’t just respond on the review platforms like this one, they would actually contact the member and try to work it out with them in order to get the client to redact their review - Senior Match should be called SENIOR BOT MATCH because all of their interactions with humans obviously come from a BOT TOOLBOX!!!!! Don’t waste your money, Senior Match is a scam, just like 75% of their members.
30 July 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! Please know that our team takes member feedback very seriously and we are committed to improving the SeniorMatch community. We strive to ensure that our membership base is both active and relevant to our users' location and preferences. We would like to address the concerns you have raised regarding the authenticity of some members and the lack of response from our side. It is against our terms of service to have fake profiles on our platform, and we have stringent processes in place to monitor and maintain the integrity of our membership.
We assure you that we take action against any reported violations and remove inappropriate profiles promptly. Our customer support team is available to help resolve any issues members may face. We encourage you to reach out to us directly at support AT SeniorMatch.com so we may have the opportunity to look into your concerns in more detail and discuss potential solutions.
What a waste of money.
What a waste of money. All dating sites have their share of fake profiles and scammers but this one takes the prize. The scam started when I wasted my money to join this site. Don't waste your money or time. Don't say I didn't warm you.
13 July 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! We are deeply sorry to hear that you have experienced what seems to be fraudulent activities on our platform. SeniorMatch is committed to providing a safe and secure online environment for all our members. We take scamming and fake profiles very seriously and have implemented multiple verification processes and security measures to minimize such incidents.
If you could provide us with specific details or instances of the scam you encountered, it would greatly assist us in taking further action against these individuals and improving our member protection systems. Please feel free to contact us at support AT seniormatch.com at your convenience so we may address your concerns and work towards resolving this issue.
This is a huge waste of time!!!
This is the least expensive of the sites and… oh well… you get what you pay for. I am not sure why they bother to ask about what you are looking for. They send you everything— people 30 years younger; people from across the country— even if you indicate a preference for local. This is a HUGE WASTE OF TIME !!! You are better off sticking to the he limited options with match, eharmony, Okcupid, etc. in short- horrible, horrible, horrible!!!
9 July 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! We are truly sorry to hear that you have not had a positive experience with our service. SeniorMatch is committed to providing a quality dating experience for our users, and it's disheartening to learn that we have not met your expectations.
Please know that we take user feedback very seriously and are continuously working to improve our algorithms and matching system. We strive to provide relevant matches based on the preferences and criteria that users specify in their profiles. We would like to encourage you to reach out to our customer service team at support@seniormatch.com so that we may have the opportunity to address your concerns and work towards finding a solution that better suits your needs.
Singles site... for scammers!
I was consistently contacted by youthful and decidedly beautiful women (50 somethings) who claimed to be "dentists"; but they only had 'canned' or insipid responses to my meaningful questions. The feeling of being strung along or humored was pervasive. Despite my complaints, SeniorMatch would not refund my money or mediate my case, convincingly. There wasn't even a obvious way to delete my profile!
20 June 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review! We are deeply sorry to hear about your experience on SeniorMatch. It is never our intention for any member to feel as though they have encountered scammers or have been treated unfairly. We take member safety and satisfaction very seriously and have multiple measures in place to ensure a safe and authentic dating experience for all our users. We encourage all members to report any suspicious behavior to our dedicated customer support team, so we can take immediate action.
Regarding your request for a refund, we have a clear refund policy outlined on our website, and we are committed to adhering to this policy fairly. We encourage you to reach out to support AT SeniorMatch.com.
Received a reply from a name SUNSHINE…
Received a reply from a name SUNSHINE also know as Craig Jonsson. We had communications for about two weeks and yesterday he called me and he sounded like a young Jamaican man and not like a 65 year old. I am so frustrated with this!!! There should be a better background check in place.
14 April 2024
Unprompted review
Reply from SeniorMatch
Thank you for bringing this to our attention. Our team strives to ensure the authenticity and safety of all profiles on SeniorMatch, and we take reports of misleading information seriously. We encourage all members to report any suspicious activity or discrepancies in profiles so that we can investigate and take appropriate action. Your feedback is valuable in helping us maintain the integrity of our platform.
If you have any further concerns or questions, please don't hesitate to reach out to us at Support AT SeniorMatch.com.
Absolute waste of time
Absolute waste of time. This site is full of scammers trying to get financial info. Seems as though Senior Match has the same answer for everyone. “We’re sorry”. I am filing a complaint with the Better Business Bureau. It’s time to start paying back what you have stolen.
8 March 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review. We are deeply sorry to hear that you have experienced such issues with our service. Please know that SeniorMatch has a zero-tolerance policy for scammers and fraudulent activities. We employ rigorous security measures to protect our users' information and continuously work to improve our systems to prevent such incidents.
We would like to help resolve this matter to your satisfaction. Could you please provide us with more details about the specific incidents you encountered? Please reach out to our customer service team at Support AT SeniorMatch.com
Do not join
Absolute fake. What little they match you with they send you matches from Philippines, Latvia and far away places where you cannot seriously follow up. Tricked into paying £50 for 3 months. Total scam.
9 March 2024
Unprompted review
Reply from SeniorMatch
Thank you for your review. We strive to provide our users with high-quality matches that meet their criteria and preferences. If you have specific preferences for matches, we recommend updating your profile and preferences to ensure that you are matched with individuals who meet your criteria. Additionally, if you have any concerns or feedback, please do not hesitate to contact our customer support team at Support AT SeniorMatch.com.
Don't waste your money for Senior Match, please!
This site keeps profiles of people who are no longer available or have never even been on this site, just borrowed from somewhere else?..
8 August 2023
Unprompted review
Reply from SeniorMatch
Thank you for your review. We can assure you that all member profiles on SeniorMatch are genuine and have been submitted by real individuals. We take the accuracy of our member profiles very seriously and have measures in place to ensure that all profiles are legitimate.
We regularly review and update our member profiles to ensure that they are accurate and up-to-date. If you have any specific concerns about a particular profile, please contact our customer service team, and we will investigate and take appropriate action. If you have any suggestions or feedback please feel free to email Support AT SeniorMatch.com.
100% RIP OFF! FAKE! FALSE PROMISES!!!!!So after my first review
So after my first review, ive had many more automated messages, Ive messaged each one back asking what day it is and not a single one replied !! Surprise !!! Not !! Tried to unsubscribe and it asks you to submit a request, when you do this it says too many tickets have been submitted and they wont process any more, which means, they will continue to take my subscription if I dont cancel it with my card provider !! This company should be shut down IMMEDIATELY !! Rip off and the 5 star reviews are BOGUS!! FALSE, FAKE !! AS IS THE COMPANY
3 July 2023
Unprompted review
Reply from SeniorMatch
Thank you for your review. We assure you that all member messages on SeniorMatch are intended to facilitate communication between members. We encourage our members to engage in genuine conversations and report any suspicious activity.
We value the feedback of our users and strive to provide a reliable and transparent platform. We understand your concern and will continue to monitor and improve our review system.
Our customer support team is available to assist with any cancellation requests, and we apologize if you've encountered difficulties with the process. Please send us an email at Support AT SeniorMatch.com with your account details, and we will assist you in resolving this matter.
Absolutely awful site and a complete waste of time
Absolutely terrible dating site and a complete waste of time and money- if you're dumb like me and actually paid for 3 months. Luckily, I was refunded only because I notified them within the 3 day time frame, otherwise I'd really be pissed, they should have paid ME! I gave it 3 days to improve...lol, wasn't gonna happen. Three days of holy hell having truly, the most 'unsavory' men in the universe sending me messages and winks 😝 while 99% of them were from states way across the county, when I specified one particular state, but it doesn't matter, they don't care. It was awful and I'm still recovering. Please don't do it!
4 March 2023
Unprompted review
Reply from SeniorMatch
Thank you for your review. We strive to provide a platform where members can connect in a meaningful way and feel that their investment is worthwhile. We are committed to improving our services and working hard to ensure that our members have a positive experience on our platform.
If you have any further concerns or suggestions, please feel free to contact our customer support team at Support AT SeniorMatch.com so that we can assist you further.
This site is a sister company of…
This site is a sister company of match.com and is another con! These need to be seriously banned and stopped from misleading the public saying it has a service to offer which it certainly doesn’t! An absolute disgrace to abuse vulnerable people looking for companionship making false claims!
14 November 2020
Unprompted review
Reply from SeniorMatch
Thank you for your review. We are committed to providing a safe and secure platform for our users to connect and form meaningful relationships. We strive to be transparent and honest in our communication with our users, and we take any allegations of false claims or misleading information seriously.
We would like to clarify that we are not associated with Match.com; we are an independent dating service provider. We operate under the same values and principles of honesty, transparency, and respect for our users. If you have any suggestions or feedback please feel free to email Support AT SeniorMatch.com.
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