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3.9
65 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Superior quality, just suitable for a elderly person. Very pleased and thanking you
mvh
Reply from Seniorliving
Dear Peter, Thank you very much for your 5 stars and very nice review. We really appreciate this.
We hope to be able to help you again.
We wish you a really nice summer 😃☀️
I bought the lamp with magnifying glass. The foot is not heavy enough to take the weight of the lamp arm in extended position.
Reply from Seniorliving
Hi Per,
I think there might have been a mistake when assembling the base. If you watch the assembly video on our webshop, you’ll see that the weight distribution changes significantly depending on which way the base is oriented. Many of our customers love this lamp.
If you're not satisfied with the product, you're always welcome to return it. A return label is included.
I ordered a top mattress and was sent a mattress cover. They offered no return labels so I had to pay the charges of 372 sek for sending it back to them. I hope they will reimburse me for this.
Reply from Seniorliving
Dear Elaine,
Hope you have received the payment for the return costs. We appologize once again and we have now arranged that customers in future always receive a return postage label with their order. Thanks for helping us to improove and do better :)
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