Young and extremely capable staff. No problem too big. Very efficient management who follow up any problem. First class service . If you are thinking about investing in solar energy and saving mone... See more
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Senergy Direct specialises in designing and installing the latest solar PV and solar battery storage. With over fifteen years of experience and thousands of installations behind us, it’s easy to understand why homeowners and businesses throughout the country are choosing Senergy Direct to help them go green. Our installations come with an insurance backed guarantee for added peace of mind. We are MCS Accredited nationwide installers of renewable energy systems. We have built a reputation for both quality and reliability and pride ourselves on being one the of the leading renewable energy installers in the country. We’re proud to be a ‘Solar PV Installer and Contractor’ Winner and a Commended ‘Small Scale Project of the Year’ with the Greater London Energy Efficiency Awards 2020/2021. We also have 0% Finance offers available and are pleased to add that Senergy Direct works with Octopus Energy who have an amazing range of different tariffs that coincide with our specific products in mind and meet our high standards. For more information on how we can help, please visit our website or feel free to contact us directly for friendly and professional advice. We look forward to hearing from you.
Contact info
The Pavilion, Josselin Road, Basildon, SS13 1QB, Essex, United Kingdom
- 0800 193 0944
- info@senergydirect.co.uk
- senergydirect.co.uk
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They were early
They were early. Did not make any mess. Explained everything and were polite. The office staff were very helpful and polite and Darren who first came was extremely helpful.
Simon was very polite and helpfull.
Simon was very polite and helpfull.
He fitted the inverter and all up and running.many thanks.
Tony weavers.
The workmen was very polite and…
The workmen was very polite and friendly and very professional
Fitters Mikey and Tommy turned up at…
Fitters Mikey and Tommy turned up at specified time of arrival straight away very polite .Spoke to me about the job and where everything was going.
Once started they didn’t stop until everything was finished cleaned up and tidy wouldn’t even stop for a cup of tea/ coffee.
Credit to your company great customer service and great couple of lads .
29/06/2026
Good quick job by Senergy guys.
The 2 guys came to change our solar inverter, and the battery charger inverter, together with changing the solar panel joining cables etc. Also cleaned the panels. Only took maybe 4 hours, and everything appears to be working smoothly now.
Hafiz the rep
Hafiz the rep, explained things clearly & Simon the engineer arrived on time, worked quickly & explained what he had done.
Very pleasant and very knowledgeable
Very pleasant and very knowledgeable
Very good from start to finish
There was no space to installing voltage optimizer. mount the voltage…
There was no space to mount the voltage optimizer in the meter cupboard and I was not happy with proposed location outside the box. Kieran set about relocating the units in the cupboard an put the unit in there. Absolutely marvelous. Thanks Kieran.
In extremely hot weather the engineers…
In extremely hot weather the engineers were a delight. Very cheerful, polite and helpful. VERY hardworking - thank you lads.
The team arrived on time
The team arrived on time. They reviewed the condition of the system and thoroughly cleaned the panels. Good job.
Engineer was polite and certainly knew…
Engineer was polite and certainly knew what he was doing.Explained while he was going along definitely 5 stars
I was phoned to say that they would be…
I was phoned to say that they would be late but they arrived in the time slot I was told the team was good the job looks very good thank you to the team thank you
The engineers arrived on time
The engineers arrived on time, were professional and polite. Tidied up after themselves too. Would recommend this company
Very helpful staff but . .
Very helpful staff, but somewhat confused as the 2. teams gave differing versions of what the faults were.
Professionly installers.
I was advised to up grade the inverter for my solar panels as the one that was installed was over 10 years old. The installers arrived at the time specified to install the new inverter was installed in 4 hours..
Friendly installers and left everything tide and took the old equipment away with them.
The Engineer was excellent and professional in carrying out his work
The equipment was delivered on time by a cheerful happy driver, the engineer who installed the equipment worked very well was polite and very helpful. he explained clearly what i had to do after it was installed, he left the site clean and tidy.
The good work.
The engineer arrived on time and completed his tasks in good time. He was a pleasant polite young man and was no trouble.
A satisfied customer.
Mikey and Tommy completed our first service, they were very thorough and professional. The service was explained step by step in a way that we understood what was being done. Both were very polite and an asset to your company.
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