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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product very helpful for revision and learning, leading to improved grades and test scores. Many appreciate the interactive and engaging nature of the platform, with various techniques and activities making studying more enjoyable. The customer service is also frequently praised for being excellent, prompt, and supportive. However, some people were dissatisfied with the website and app, mentioning glitches like unsaved progress, repetitive questions, and issues with logging out. A few other people also felt that the content could be too basic or that the system sometimes marks correct answers as wrong, or even provides incorrect information.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Product

People report positive experiences with the product, finding it to be an incredible set of educational tools... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise it as helpful, engaging, and the... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as a helpful and brilliant study tool, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied

Rated 5 out of 5 stars

I find Seneca to be a very useful application in order to revise what I learnt in lessons. The tasks are nice and short with relatively easy questions. You can also add subjects to your profile which... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

587 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Highly recommend

Our son found the revision tools intuitive and engaging. We also had a very good experience with their customer service

10 October 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Alex, thanks so much for your review. We're so glad your son enjoyed using Seneca. We wish him all the best for the future!

Rated 4 out of 5 stars

GCSE Revision and Customer Service

Our son used Seneca plus Exam Boost for his GCSEs and found it particularly helpful for Geography and the Sciences. The Customer Service was also excellent.

5 October 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Aimee, thanks so much for your lovely review. We're delighted we were able to help your son with his GCSE's! We wish him the best of luck for the future.

Rated 5 out of 5 stars

Invaluable Revision Tool for retaining information

Seneca has been invaluable to my children's revision of GCSEs and A'Levels. They believe that it helped them achieve the good grades they received.

2 October 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thanks so much for your great feedback, we're delighted to hear Seneca was able to help your children with their GCSE's and A Levels! We wish them all the best for the future.

Rated 5 out of 5 stars

Very helpful with my query

Very helpful with my query, sorted rapidly. Great to deal with, easy communication

24 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Maria! Thank you for your great feedback, I'm glad to hear that you're happy with Seneca.

Rated 4 out of 5 stars

Not so bad

Schools if you are considering switching from Seneca to Sparx, please, please, please don't. This is far better for kids. Its less stressful, it works better and it doesn't create the same anxiety.

26 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Zoe! Thanks so much for your review, we're so glad you're enjoying using Seneca.

Rated 1 out of 5 stars

Seneca is a waste of time as I’m fairly…

Seneca is a waste of time as I’m fairly sure I all questions are completely ai generated and most questions are complete guesswork I was asked what the average age of death was in Victorian England and it said 21-43 which is the wrong answer and is like me saying the average of death is 0 to 100. Schools should never use it.

28 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thanks for the feedback, as a tech-forward company we utilise both real people and AI to create our content ensuring it is exam board specific and current. If you can please send the course and section over to learnmore@seneca.io I can then pass it over to the team to look into.

Rated 3 out of 5 stars

i enjoy using this app but some of the…

i enjoy using this app but some of the ai imagry is distubing espcially when i got jumscared by a spider and i have arachnidphobia

23 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, we're so glad to hear you're enjoying Seneca! We're sorry to hear about the spider, hopefully it didn't scare you too much!

Rated 5 out of 5 stars

Very easy to use

Very easy to use, helped me a lot with GCSE science! Loved the cram mode

20 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, thanks for the great review. We're so happy we could help you with GCSE Science! We agree cram mode is super helpful!

Rated 5 out of 5 stars

Great customer service

My daughter used Seneca for her GCSE revision studies and thought it was great.
If she feels she would like to use Seneca for her A Level revision then I wouldn't hesitate to take out another subscription for her.
I contacted Seneca yesterday with a query that they have resolved within 24 hours, great customer service from Olivia and the company.

19 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! We're delighted to hear Seneca was able to help your daughter with her GCSE's, best of luck for her A Levels, you know where we are if she needs us!

Rated 5 out of 5 stars

Super learning

Super learning, got my daughter through her GCSEs: well worth the money. Fantastic communication from Seneca too when I contacted their customer services. Would use again in a heartbeat!

1 May 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thank you so much for your great review, we're delighted we were able to help your daughter with her GCSE's!

Rated 1 out of 5 stars

This was pushed on us by the school to…

This was pushed on us by the school to enable our child to do their homework but, we are constantly bombarded with prompts to upgrade to a premium version!

We were not given a choice which platform we could use and have had nothing but prompts to pay to upgrade to almost 85 quid a year.My daughter was excited to do extra English work which was dropped in along side her home work as ‘not homework’ and was gutted to find there was an extra cost to do this. These are underhand selling techniques that I find disgraceful.

Have raised a complaint with the school to see if she can access her work via sharepoint outside of this click baity framework!

16 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Mark,

Thank you for your review. I'm sorry for the frustration here!

Seneca offers both free and paid resources, the paid resources enable us to permanently offer the free resources to all students, however there is no obligation at all to upgrade, your daughter can just continue to use the free content and complete assignments set by her teachers.

If she's getting the upgrade button on her assignments then there may be a different issue here so if you reach out to learnmore@seneca.io we can take a look and get this resolved!

Rated 5 out of 5 stars

Excellent

My son found this really useful. Particularly in the run up to GCSE exams

20 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Laura. Thanks so much for your 5 star review. I'm really glad your son found it useful!

Rated 1 out of 5 stars

As a student

As a student, im completely burnt out from seneca. Although the topics may be "short", teachers can and will upload several lessons that add up and take hours to complete. And then I have other homework to finish as well so I just don't have enough time

15 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Deborah, thanks for your review. I'm sorry to hear the amount of homework is causing you to burn out! Seneca are a tool used by schools but we do not set homework to students so the amount of homework is decided solely by your teachers unfortunately! It's not something we have any control over. If you do have any issues specifically with the Seneca platform or any feedback, we've love to hear it, feel free to email us at learnmore@seneca.io.

Rated 1 out of 5 stars

This platform generates ai images

This platform generates ai images. Whilst it is hypocritical for me to be angered by thought that they're using ai for images whilst their whole platform is based on ai, it doesn't mean ai has to be used for even the little aspects like images. I'd prfer if they used their corny memes and gifs instead of ai. Stop normalising ai for such little things!!!!

13 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Valenie. Thank you for your review and I'm sorry our use of AI has been a source of frustration. Seneca Learning is dedicated to improving the platform whilst making use of current and new technologies, our content contains a wide range of media including AI generated images as well as original GIF's & memes designed to make our content engaging for students. If there's an image in particular that is frustrating you, please reach out to learnmore@seneca.io so we can take a look.

Rated 5 out of 5 stars

Great customer service and…

Great customer service and understanding of change in plans for subscription options.

8 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi John! Thank you so much for the review! We're glad Seneca could help.

Rated 5 out of 5 stars

Seneca learning has really helped my…

Seneca learning has really helped my children through GCSEs and A levels. I have recommended it to a number of friends.

8 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thank you so much for your feedback, we're delighted to hear Seneca helped your children with their GCSE's and A levels .. so much so that you're recommending us to friends!!

Rated 5 out of 5 stars

Interactive, Enjoyable and Effective

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy course load, and less time devoted to these subjects, Seneca has proven to be a worthy and small investment. Highly recommend.

22 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Mary, thanks for a great review! We're absolutely delighted we were able to help your son achieve a higher grade and that he found the platform made studying more enjoyable!

Rated 5 out of 5 stars

Great resources and customer service

The Seneca resources were excellent and have helped both my son and daughter achieve good results in their respective GCSE exams. Furthermore, the customer service received from them has been very responsive.

1 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thank you so much for the great review, we're delighted Seneca was able to help both of your children with their GCSE's.

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