I do not recommend Sender.lv for…
I do not recommend Sender.lv for shipping within Europe.
I sent my goods through Sender.lv, and they handed the shipment over to GLS for delivery. Unfortunately, my goods arrived damaged, and I have not received any compensation.
I submitted a compensation claim to Sender.lv. They told me they would contact GLS, but since then, I have received neither a response nor a decision regarding my claim.
They also asked me to provide photos of the packaging and the purchase receipt. I sent all the requested documents and photos, but nothing has been resolved.
Instead of taking responsibility, Sender.lv is trying to blame me by claiming that the goods were inadequately packaged. However, I provided photos clearly showing that the goods were carefully and securely packed.
Despite providing all the requested evidence, Sender.lv has failed to resolve my claim or offer any compensation.
I am extremely disappointed with their customer service and their handling of damaged shipments. I cannot recommend Sender.lv if you want your goods to be delivered safely and expect proper support if something goes wrong.




