SendaMeal.com Reviews 930

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I should have come here to read reviews before I placed my order. I ordered a meal for my good friends passing - to support her now widowed husband and 2 children. I paid $50 — yeah $50!!! for expedit... See more

Company replied

Rated 1 out of 5 stars

I saw that they have telephone support and so I placed an order after hours, even though I had some questions. The next day I found out that the telephone support consists of a bot that can answer qu... See more

Company replied

Rated 1 out of 5 stars

Very disappointing so far. Ordered a few meals to send to a friend returning home from a stay in the hospital. I guess I should have read more carefully, but to tell me that the $24.00 you charged for... See more

Company replied

Rated 1 out of 5 stars

It is almost noon, the day after Thanksgiving and this meal gift has NOT been delivered. I paid about $65.00 extra, for the two-day delivery. I was told it was to be delivered no later than Wednesday... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Food Products Supplier
  4. Frozen Food Store
  5. Meal Delivery
  6. Online Food Ordering Service

Written by the company

Send a Meal - Gourmet Prepared Meals Delivered To Your Home. Satisfaction Guaranteed. Order Food Gift Delivery For Every Occasion Includes Dinner Delivered Nationwide. Online Fresh Chef Premade Food Baskets.


Contact info

1.8

Poor

TrustScore 2 out of 5

930 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

While I was charged for the meal on…

While I was charged for the meal on Dec. 1st, I did not receive a confirmation email for the order. Today (Dec 18th) is the day the meal is supposed to be delivered to provide my mom dinner on her birthday and it has still not arrived. I have had no word or email on whether it will arrive or not.

18 December 2020
Rated 1 out of 5 stars

First time Bad delivery

First time trying this service NOT PLEASED. Per tracking number it was delivered to the wrong state! The email verification of order had the correct address in Waldorf Maryland. Sent email yesterday no response. Sent email today since your site does not give a phone number for anything but orders. Called that and expressed my concerns. I want my money back cause no way you can get it to him by Christmas now. I will let consumers know to not use this service. I will file a claim with the credit card company if I dont get a credit timely.

18 December 2020
Rated 5 out of 5 stars

So convenient

We used Send A Meal because we could not think of a gift for my inlaws. At their age they have everything they need. They don't want knick knacks or other things that will sit around. Sending them a meal was perfect! It makes one night completely stresd free as far as planning and cooking. They don't even have to leave home to pick up anything. This is a great gift, especially for an older couple that do not like yo get out much. It was so easy to order a complete meal. There were many options (for those picky eaters) and standard delivery only took a few days.

13 December 2020
Rated 1 out of 5 stars

Wow is this site legit?

Wow, asking me to review, yet did not respond to my messages stating that the recipient NEVER received their voucher.

13 December 2020
SendaMeal.com logo

Reply from SendaMeal.com

Denise Hanson

Thank you for shopping with Send a Meal. Your order 380664 has been processed.

The Sympathy Meal Gift Voucher has been issued via standard mail. The postal address is copied below. We are happy to mail the voucher out again, or if you have the recipients email address, we can email them a copy.

David Gibson
XXXXX Pond St
Douglas MA 01516-2028

Thanks again for shopping with Send a Meal. We look forward to hearing from you soon.

For the fastest customer service, check the latest status of your order, get tracking information, obtain copies of receipts and more by logging into your account here: https://www.sendameal.com/inc/account/main

Or email CustomerService@SendaMeal.com

Send a Meal
www.SendaMeal.com

Rated 3 out of 5 stars

Unfriendly order site

The website was not friendy and took longer than I had expected for sending a virtual gift card. At the end, I wasn't sure if it was sent virtually so I had to check with the co. It asked for a delivery address for a virtual gift card!! Then in order to contact to co. to double check, it forced me to email, since I couldn't find a phone number after searching a while! Sending a virtual gift card should be easier!

10 December 2020
Rated 5 out of 5 stars

FABULOUS!!!

FABULOUS!!!! Perfect Christmas gift for my 2 elderly parents during this pandemic!!!! They were very excited to receive and anxious to try the various soups & stuffed chicken breasts we sent them. Thanks for this incredible product/service!

7 December 2020
Rated 3 out of 5 stars

Ordering and Tracking...

Very easy to order but FedEx tracking was not useful at all. Also, it seemed to take a very long time to arrive. To me, delivery is at least half of the service.

Still waiting to see if my sister enjoyed the food. Hope so. Pictures look very yummy to me!

6 December 2020
Rated 5 out of 5 stars

We purchased the Low Sodium Sampler for…

We purchased the Low Sodium Sampler for one for my Dad. He enjoyed all the meals and found them easy to prepare. I would like to see more meal for one options as well as have the ability to select specific meals from the sampler to compose our own combination. This way we can send more of the meals my Dad liked best and not send any of those he doesn't like as much. Overall great product and customer service.

6 December 2020
Rated 2 out of 5 stars

food and how it tastes issues

Mediocre food but eatable. Nothing that gets 5 stars

5 December 2020
SendaMeal.com logo

Reply from SendaMeal.com

This review is inaccurate. Your order was placed on Date: 11/28/2020 - 03:01 PM (MST). The 2-Day shipping schedule reflected a delivery date of 12/3/2020 due to the high holiday shipping volume. The order was shipped and delivered on time.

Rated 5 out of 5 stars

First time I have used Sendameal

First time I have used Sendameal. LOVE IT !! Sent it to my niece who was thrilled to receive it...she was very excited to pick out her choices of meals and it made me very happy to hear her sweet voice. Thank you for being who and what you are !!!!!

5 December 2020
Rated 5 out of 5 stars

Great customer service

Great customer service! I accidentally double ordered the Christmas dinner for my grandparents, and emailed them right away, requesting to cancel one of the orders. Not only did they confirm that I’d be charged only for one meal, but they responded with 3-4 minutes! They were quick, efficient, and their website was a breeze to navigate. This is my second order with them, and I’ll definitely order again!

Trusted,

Z.C.

5 December 2020

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