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Selph Reviews 

71,586
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. People love how quickly the testing kits arrive at their door, accompanied by straightforward guidance that makes sample collection wonderfully simple. Users appreciate the professional approach and the detailed medical explanations provided with their test outcomes. A few other people also felt that the extremely fast turnaround times for laboratory results exceeded their expectations completely. Many consumers frequently state they would gladly use this healthcare provider again and confidently recommend it to friends seeking swift medical answers. Individuals often mention feeling greatly reassured by the smooth and efficient experience from start to finish.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast turnaround times and reliable medical... See more

Response time

Customers had positive experiences with response time, consistently noting prompt replies and rapid service.... See more

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward and efficient process... See more

Instructions

People report high satisfaction with the instructions, finding them clear, comprehensive, and easy to follow.... See more

Delivery service

Clients share positive opinions on delivery service, expressing great satisfaction with the overall speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was recently diagnosed after NHS blood test as intolerant to gluten. Used Selph for a second opinion. Both test results corresponded accurately. Worth paying the extra for reliable analysis, as two... See more

Company replied

Rated 5 out of 5 stars

Amazing experience - first time user. What a brilliant company and excellent customer experience. The pricing and process is clear, I received my pack promptly. Sent back at 10am via royal mail an... See more

Company replied

Rated 5 out of 5 stars

The speed and quality of service throughout the 3 years of using Selph has been exceptional. Not one error, highlighting duplicate tests purchasing and refunding without me asking. The results page... See more

Company replied

Rated 5 out of 5 stars

Selph aren't the cheapest but the test I had also had other markers measured if the result was borderline, so worth the small extra if that had happened. Test delivered very quickly and instructions... See more

Company replied


Company details

  1. Home Health Care Service
  2. Blood Testing Service
  3. Health Consultant
  4. Medical Clinic
  5. Self-Service Health Station
  6. Wellness Program

About Selph

Written by the company

Selph’s personalised tools empower you to become the expert in your own health.

With quick access to your team of scientists, medical professionals and coaches, you’ll always have the individual guidance needed to achieve your health goals and live better for longer.

We offer:
  • Diagnostics and testing
  • Expert knowledge you can trust
  • Holistic, doctor-led assessment
  • Health and wellbeing coaching

We can help with:
  • Gut symptoms
  • Low energy
  • Maintaining a healthy weight
  • Optimising health
  • Diabetes prevention
  • Building healthy habits

Selph works because:
  • We're scientists, doctors and holistic health practitioners so you get the balanced approach to health you need.
  • With Selph, you're not working with an app, or a faceless AI. You're working with real people.
  • We take the time to get to know what makes you, you so you get healthcare that's both personal and personalised.

Your health is yours. It’s unique. There’s no magic pill. No one-size-fits-all test. The challenges you face are your challenges. The goals you set are your goals. It’s our job to find out what works for you, to put you on the right track, and to provide you with the kind of support and guidance you need. You’re not a condition, or a demographic. You’re an individual. A person we’re here to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

72K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(71,586)

496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional fast easy to use service

Professional fast easy to use service, will definitely use again

12 August 2026
Selph logo

Reply from Selph

Hi Gavin,

Many thanks for taking the time to leave this 5* review. It's wonderful to hear that you're happy with our service and that you had a professional and speedy experience. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Excellent frindly and professional…

Excellent frindly and professional service.
Little issues sorted out promptly.
Results were way more detailed than I expected.
Highly recommended and will be returning.
Its a shame our NHS is a long way behind.
Andrew

19 August 2026
Selph logo

Reply from Selph

Hi Andrew,

Thanks so much for taking the time to write this review and sharing some of your experience. We really appreciate your recommendation and look forward to assisting you in the future.

Best wishes,
Tom

Rated 5 out of 5 stars

Instructions were easy to understand…

Instructions were easy to understand and Super fast results

18 August 2026
Selph logo

Reply from Selph

Hi Rachel,

Thanks so much for this 5* review. I'm so glad to hear you found our instructions easy to understand and that your results were super speedy!

Warm regards,
Tom

Rated 5 out of 5 stars

A brilliant organisation.

Selph are always attentive, professional and above all extremely helpful.
I have submitted several enquiries to them in the past and have without exception, received a thorough and personal response from them the same day.
Their tests and results are comprehensive and detailed and I would not hesitate to recommend them.
Thank you.

13 August 2026
Selph logo

Reply from Selph

Hi Rob,

Thanks so much for taking the time to write this review. We appreciate your recommendation and look forward to assisting you in the future.

Warm regards,
Tom

Rated 5 out of 5 stars

I could not fault the service

I could not fault the service. It was straightforward and efficient right from registering online to sending off the sample and receiving the results.

17 August 2026
Selph logo

Reply from Selph

Dear Ian,

Thank you so much for your feedback. It’s great to know you had a positive experience and were happy with the speed and ease of use we provide.

All the best,
Tom

Rated 5 out of 5 stars

Amazing experience

Amazing experience - first time user.
What a brilliant company and excellent customer experience. The pricing and process is clear, I received my pack promptly. Sent back at 10am via royal mail and had my results by 4.30 the following day. I was worried about symptoms but couldn't get an appointment with the GP. The negative results are a huge relief but even if they had been different, knowing earlier makes the next steps so much quicker.
100% recommend

18 August 2026
Unprompted review
Selph logo

Reply from Selph

Hi Cara,

Thanks so much for taking the time to write this review and sharing some of your experience. We really appreciate your recommendation and look forward to assisting you in the future.

Best wishes,
Tom

Rated 5 out of 5 stars

Great service

Great service, when I messed up blood collection on one of the tests they quickly resolved all the problems

Very clear final report with actionable next steps

14 August 2026
Selph logo

Reply from Selph

Hi Mark,

Many thanks for your 5 star review and your very kind words. We really appreciate the feedback and your trust in Selph.

Kind regards
Tom

Rated 5 out of 5 stars

Excellent post test support

The speed and quality of answering queries and providing support, post-test was excellent

14 August 2026
Selph logo

Reply from Selph

Dear Neil,

Thank you so much for your feedback. It’s great to know you had a positive experience and were happy with the support provided.

All the best,
Tom

Rated 5 out of 5 stars

So easy to do your sample quick results

So easy to do your sample quick results

14 August 2026
Selph logo

Reply from Selph

Hi Mark,

Thank you so much for your positive feedback. I'm so glad you were happy with our service and the quick results. We really appreciate you taking the time to share your experience.

Warm regards,
Tom

Rated 5 out of 5 stars

Order came next day and report and…

Order came next day and report and result the day after I sent sample. Kit and instructions comprehensive.
Report and advise extremely thorough and helpful

12 August 2026
Selph logo

Reply from Selph

Hi Gary,

Thanks so much for taking the time to write this great review! We appreciate your recommendation.

Kind regards,
Tom

Rated 5 out of 5 stars

Great speedy service and results

Great speedy service and results

14 August 2026
Unprompted review
Selph logo

Reply from Selph

Hi Adam,

Thank you so much for your feedback. We're so glad to hear you had a positive experience and were happy with the speedy service.

All the best,
Tom

Rated 5 out of 5 stars

Simple to take the test

Simple to take the test and mail samples. Results were emailed quickly.

5 August 2026
Selph logo

Reply from Selph

Hi James,

Thanks so much for taking the time to write this review. We appreciate your recommendation and look forward to assisting you in the future.

Warm regards,
Tom

Rated 5 out of 5 stars

Arrived quickly well explained fast…

Arrived quickly well explained fast results

5 August 2026
Selph logo

Reply from Selph

Good morning Marilyn,

Many thanks for taking the time to leave this 5* review. It's wonderful to hear that you're happy with our service and found it quick and well explained. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

Clear, quick & professional

The test is very simply laid out , thus you can really do it all yourself. They have also been very professional - one of the tubes broke in transit and I was sent a replacement test at no cost to retake in just 24 hours.

10 August 2026
Selph logo

Reply from Selph

Hi Alessio,

Thanks so much for your 5* review! We appreciate you taking the time to share your thoughts about our service.

Warm regards,

Tom

Rated 4 out of 5 stars

Prompt delivery and really fast results…

Prompt delivery and really fast results my only gripe is, I had to travel quite a way for the blood draw where previously they offered somewhere closer.

29 July 2026
Selph logo

Reply from Selph

Hi Michael,
Many thanks for your positive review. Regarding the blood draw, I’m sorry that we weren’t able to offer the clinic closer to you. Although our list of clinic partners is comprehensive they are a third party provider (via Superdrug and Tuli) and so if your local pharmacy no longer offers the venous-draw service I’m afraid we can only offer the next closest. We also offer in-home phlebotomy services as an alternative, in an effort to serve as many areas as possible.
Kind regards
Tom

Rated 5 out of 5 stars

Easy Service Like Sunday Morning

Easy service like Sunday morning. This is my second test with Selph- quick and efficient service. I have now arranged an annual subscription so I don't miss my annual bowel test.

Thank you Selph!

4 August 2026
Selph logo

Reply from Selph

Good morning,

Many thanks for taking the time to leave this great review and for sharing your experience with us. It's wonderful to hear that you're happy with our service and found it efficient and easy. Thank you as well for raising awareness about the importance of early bowel cancer screening and proactive health checks via our subscription service. Thank you for choosing us.

Best wishes,
Tom

Rated 5 out of 5 stars

The result was negative. which arrived…

The result was negative which arrived very promptly and boosted my mood accordingly. I would not hesitate to recommend the service.

1 August 2026
Selph logo

Reply from Selph

Hi Roger,

Thanks so much for your positive 5* review. I am so pleased to hear all went smoothly and we were able to help give you some peace of mind.

Best wishes,

Tom

Rated 5 out of 5 stars

Professional service, great company.

Great communication from placing order, easy to follow instructions re testing and most importantly rapid results, would have no qualms about using Selph again or recommending.

30 July 2026
Selph logo

Reply from Selph

Thank you so much for your 5* feedback and recommendation.

We're so glad to hear you had a positive experience with our service, we'll be here should you need any further assistance in the future.

All the best,
Tom

Rated 5 out of 5 stars

The team went above and beyond to help us.

The team went above and beyond to listen, give advice and signpost. Highly recommended and very much appreciated. Special thanks to Tom for caring enough to seek out Dr Scott’s opinion. We shall be back.

30 July 2026
Unprompted review
Selph logo

Reply from Selph

Hi Amanda,

Thanks so much for taking the time to write this review. We appreciate your recommendation and look forward to assisting you in the future.

Best wishes,
Tom

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