Sell Your Gold Reviews 

12,315
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,297 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the effortless and easy process, highlighting the professionalism and courtesy of the staff. Many people found the transactions transparent, efficient, and quick, often receiving fair and satisfactory estimates. Consumers frequently noted that the company delivered on its promises, providing excellent value and often exceeding expectations with their offers. However, some customers also noted dissatisfaction with the offers received. A few people mentioned receiving very low prices for their items, with one instance of silver coins being valued significantly below spot price, and another where an offer was considered a waste of time.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and fairness.... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as awesome,... See more

Price

Reviewers mention positive feedback about price, with many finding the offers fair and reasonable, often... See more

Value for money

People report positive experiences with value for money, often receiving fair estimates and offers that... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am honestly very pleased.. They very professional and courteous if you have a question.. I strongly believe their evaluation of merchandise is sincere. They responded service very quickly. I am... See more

Rated 5 out of 5 stars

I received the pre paid return envelope along with the instruction packet quickly. I followed the instructions on taking pics and filling out the card, then dropped it off at the FedEx pickup station,... See more

Rated 5 out of 5 stars

I feel very grateful to Sell Your Gold. It was a marvelous experience. I Fed Exed a gold necklace and ring that I wasn't wearing anymore and within a day, they received said items, and the following... See more

Company replied

Rated 5 out of 5 stars

Sellyourgold.com makes the process effortless. The fact that you can send in your old gold or jewelry and get money (in my case I needed it very quick) in 24 to 48 hours is amazing. They offer great p... See more


Company details

  1. Jewelry Buyer

About Sell Your Gold

Written by the company

Since 2014, Sell Your Gold has helped thousands of customers across the United States sell gold online and safely sell silver, platinum, jewelry, coins, bullion, diamonds, and luxury watches from the comfort of home. As a licensed and insured online precious metals buyer, we've built our reputation on transparency, competitive offers, exceptional customer service, and a secure, customer-first selling experience.

Every shipment includes end-to-end package tracking and is insured for up to $500,000, giving customers confidence that their valuables remain protected from the moment they're shipped until their transaction is complete. Once your items arrive at our secure evaluation facility, our experienced appraisers carefully inspect and evaluate every item using advanced testing technologies, including XRF precious metal analysis, Sigma Metalytics authentication for bullion and coins, and Yehuda AI diamond detection. We also work with GIA-trained appraisers and industry-leading coin and diamond buyers to help ensure every item receives a fair and accurate market evaluation.

Our offers are based on current precious metal market prices, item purity, weight, condition, and collectible value when applicable. Most customers receive their offer the same day their items arrive at our facility, and once an offer is accepted, eligible payments can be issued within 24 hours through secure payment options, including direct deposit, PayPal, or check.

Our Best Price Guarantee reflects our commitment to providing one of the industry's most competitive offers. If you receive a higher written offer from another reputable online precious metals buyer, we'll beat it or pay you $100.* If you decide not to sell, we'll return 100% of your items free of charge. There are no hidden fees, no obligation to sell, and your valuables always remain yours until you accept our offer.

We're proud to be trusted by more than 15,000 verified Trustpilot reviews, thousands of Google reviews, and an A+ Better Business Bureau rating. Our reputation has been earned by providing honest evaluations, transparent communication, secure shipping, competitive offers, and outstanding customer care to every customer.

Whether you're looking to sell gold online, sell gold jewelry, sell silver, sell platinum, sell coins or bullion, or receive a professional evaluation for diamonds or luxury watches, Sell Your Gold is committed to providing one of the safest, most transparent, and most rewarding ways to sell your valuables online.

Why Us?

Written by the company

Customers Trust SellYourGold.com
Since 2014, Sell Your Gold has helped hundreds of thousands of customers sell their precious metals with confidence. We're a licensed and insured company, an A+ BBB Accredited Business, and have earned more than 15,000 verified Trustpilot reviews along with thousands of positive Google reviews.
Best Price Guarantee
At Sell Your Gold, you can sell with complete confidence. We'll beat any qualifying online competitor's offer or pay you $100, and if you decide not to accept our offer, we'll return 100% of your items free of charge. With no hidden fees and absolutely no obligation to sell, you can request a free appraisal knowing there's nothing to lose.
Safe & Secure Selling
Your valuables are protected every step of the way. Qualifying shipments are insured for up to $500,000 and include end-to-end package tracking for complete peace of mind. Once your items arrive, they are securely handled and evaluated by our experienced appraisers using industry-leading testing methods. After you accept your offer, you'll receive fast payment so you can enjoy your money as quickly as possible.
Transparent & Fair Offers
We believe selling your valuables should be simple, fair, and transparent. Every offer is based on current precious metal market prices and backed by honest, professional appraisals from our experienced team. You'll never encounter hidden fees, surprise deductions, or pressure to sell—just a straightforward evaluation and a fast, transparent payment process if you choose to accept our offer.
What You Can Sell
Whether you're cleaning out a jewelry box, liquidating an estate, or cashing in on high precious metal prices, Sell Your Gold makes it easy to turn your valuables into cash. We purchase a wide variety of items, including gold jewelry, silver, platinum, coins, bullion, diamonds, luxury watches, estate jewelry, sterling silver, flatware, dental gold, and other scrap precious metals. If you're unsure whether we accept your items, simply request a free appraisal kit and our expert appraisers will evaluate them at no cost or obligation.

Best Price Guarantee

Receive one of the industry's most competitive offers with our risk-free Best Price Guarantee.

Receive one of the industry's most competitive offers with our risk-free Best Price Guarantee.
Sell Your Gold's Best Price Guarantee gives customers confidence they're receiving one of the most competitive offers available. If you receive a higher written offer from another reputable online precious metals buyer, we'll beat it or pay you $100.* If you choose not to sell, we'll return 100% of your items free of charge. There are no hidden fees, no obligation to accept our offer, and your valuables remain yours until you decide to complete the transaction. Our Best Price Guarantee reflects our commitment to competitive pricing, transparency, and putting customers first.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(12,315)

2,236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Convenient and quick

Convenient and quick. Questions answered by real people who are helpful and considerate. A very positive experience.

1 July 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Man….honestly the easiest and fastest…

Man….honestly the easiest and fastest service I have ever experienced selling anything. Took one day to ship, next day I had a very fair offer.

1 July 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

It was very easy and prompt

It was very easy and prompt. I was skeptical at first if website merchant can be trusted but it was legitimate.

1 July 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Highly recommend!

Trusted process. Kit arrived quickly. Great instructions on how to ship items. Also received a great offer. Highly recommend!

1 July 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 3 out of 5 stars

I feel they should send an itemized…

I feel they should send an itemized appraisal with their offers. It took me several days and several requests to get a list of each item with the appraised value.

30 June 2026
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Reply from Sell Your Gold

Thank you for your review, Barbara! Sorry to hear that we did not provide you 5-star service. We appreciate the feedback. If you have any outstanding questions or would like to discuss our process further, please reach out at your convenience at 888-465-3860.

Rated 4 out of 5 stars

Great place to sell gold.

Easy to sell on this site and prices are reasonable. Shipping is very easy.

30 June 2026
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Reply from Sell Your Gold

Thank you for your review, Beth! Sorry to hear that we did not provide you 5 star service. Please let us know how we can improve our customer experience.

Rated 5 out of 5 stars

Process was easy

Process was easy, came with great instructions, then dropped off at FEDEX and that was it !!! Easiest transaction I have ever had !!!

30 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

solid company to work with!!

painless, quick and easy love working with them

25 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

awesome company

great company to sell your gold to told me what i needed to do and kept me informed about the process to checking my gold highly recommend sell your gold thank you

29 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Simple

Simple, pain free process! Will use for all future transactions!

29 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Sent them a pile of old used jewelry

Sent them a pile of old used jewelry, broken chains-wasn’t even sure how much of it was real. They made me an offer I couldn’t refuse.

26 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

I had the process very easy did pretty…

I had the process very easy did pretty much all the work for you and it was a quick payment no problems

25 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Amazing service

Amazing service!

This is the second time I've used them. They give you a prepaid Fedex shipping label, so it gets to them fast. They make an offer for you the same day get your items! I gave them a gold chain and silver ring and they offered me over 300 bucks!

26 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Wedding ring

Very fast response time. Communication was excellent.

26 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

First but not last transaction.

Great experience from start to finish. My first transaction, so I was nervous, but everything went smooth, with excellent customer service and primo prices for my gold. Fast payment and constant emailing me the process.

25 June 2026
Unprompted review
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Fast and trustworthy!

I love how quick and easy this service is. I’ve had no issues so far, thank you Sell Your Gold 🤩🤩

25 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Fast and easy

25 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

Rated 5 out of 5 stars

The outstanding part of Sell Your Gold...

I think the outstanding part of Sell Your Gold, is the quickness in resolving issues. A direct phone call or email results in a fast resolution. Usually in your favor! Thank you so much!

24 June 2026
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Reply from Sell Your Gold

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

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