sellusyourguitar.co.uk Reviews 

733
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and hassle-free service, highlighting the friendly, professional, and knowledgeable staff who ensure pleasant interactions. The process for selling or trading guitars is appreciated for its transparency and efficiency, with products often accurately described and arriving well-packaged. Consumers also find the pricing to be competitive and fair, receiving realistic offers for their instruments without unexpected changes after inspection. The provision of packing materials and arranged collection further contributes to an easy and highly recommended experience for many. Overall, customers express high satisfaction, often stating they would use the service again or recommend it to others for its reliability and quality.

What people talk about most

Product

Customers had positive experiences with product, often finding guitars and other instruments in brilliant... See more

Service

Users describe positive interactions with service, highlighting excellent communication and smooth processes... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Price

Customers consistently note positive experiences with price, often finding good or fair prices for products... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight that products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Traded two of my guitars for one I had been after for close on 10 years! Transaction which involved arranging collection, as I could not realistically get to their store, to receipt and delivery of my... See more

Rated 5 out of 5 stars

I’ve never even contemplated buying a guitar online before (I’ve always been adamant I wanted to feel the neck, setup, hear it obviously lol!!) but I need not have worried. This company is fantastic!... See more

Rated 5 out of 5 stars

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and t... See more

Rated 5 out of 5 stars

A pleasure to buy from, all my questions were answered very quickly, guitar arrived very well packed and on time by the courier they used. the companies staff informed me of a " minor " problem they... See more


Company details

  1. Musical Instrument Store

Written by the company

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Contact info

4.9

Excellent

TrustScore 5 out of 5

733 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(733)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Sell us your guitar experience

I have used sell us your guitar for multiple guitars across a range of value both buying and selling . They are always quick to respond and helpful and have always been pleasant and efficient to deal with

also their prices are competitive

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolute lifesaver of a company

Absolute lifesaver of a company - I needed to sell several guitars, mostly low- or mid-range, but selling them privately wasn’t viable because of my fairly remote location. SUYG gave me an even better quote than I was hoping for and arranged a courier to collect the guitars; the packaging they supplied was good, sturdy and easy to use, and the instructional video made packing them easy. Tom at Sell Us Your Guitar was incredibly polite, patient and quick to respond when I had questions or issues, and the payment was extremely prompt after the guitars arrived.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding in every area

Just completed my second sale transaction with these guys. Absolutely top class in every area, from the quote process thru collection, appraisal and to the payment. Excellent guidance and communication throughout and to top it all, very competitive valuations.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant team at Sellusyourguitar

Brilliant team at Sellusyourguitar. You won’t get a better price for your used instruments if you’re going through a third party.
Quick responses and instant bank transfers.
Have used many times past couple of years and couldn’t recommend them enough!
Cheers lads,
Tom Randall

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic, so easy to deal with and fab guitar

Fantastic.
Purchased a Gibson Les Paul R7 and it arrived in super quick time. I was very happy with the price and Lewis and Tom, were very easy to deal with.
The packing was spot on and obviously packed with care.
Opening the case revealed a beauty. Absolutely love the guitar. Fab condition and looks the business. I am over the moon.
I have no hesitations recommending sellusyourguitar.co.uk. Beats dealing with other dealers wanting an arm and a leg for the same thing.
Keep up the work, and as I say, highly recommended.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Third time dealing with Lewis and his team at SUYG. As ever a fair price paid for my guitar and payment was made immediately. Nice people to deal with too. Highly recommend these guys whether you are buying or selling.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

FOURTH SALE

FOUR ITEMS I HAVE SOLD TO YOU..EPIPHONE PAUL 59 OUTFIT, BLACKSTAR AMP, POD GO AND NOW ANY EPIPHONE CLASSIC..EVERY TIME WAS NOT ONLY PAINLESS BUT A GENUINE JOY..THANKS.WAYNE

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Sell us your guitar review

The company provided me with a very fast and honest appraisal of my guitar and gave me what I think was a very good offer. Packing material was received when promised and receipt of the instrument acknowledged and funds processed to me the same day. All in all they did exactly what they said they’d do. I’d be very happy to do business with them again and thoroughly recommend their services.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. Box sent out quickly and return collection as well. Payment processed and received on the day they received the guitar. Faultless.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Quick easy and helpful

Been looking to sell a guitar for a while now. Compared to 3 other retailers and SUYG beat them all by a mile. Quick easy and professional process. Easy and helpful contact through email

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Service - better than retailer trade in

I had been shopping around to trade in a couple of guitars in order to purchase another one.

Sell Us Your Guitar beat the price of 4 well known UK retailers that quoted me on a trade in basis. These retailers all either offer even less or refuse to just give you cash.

Once I approved the quote they sent me all the packaging and information needed to securely ship my guitars to them.

There was an issue with the courier not collecting my guitars, but when I made them aware they provided me with an alternative method of shipping by responding to my email out of hours with the relevant shipping labels attached.

Once the guitars were received by Sell Us Your Guitar I received my money the same day.

16 October 2023
Unprompted review

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