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sellmyphone.org Reviews 

1,433
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TrustScore 4.5 out of 5

4.5

Cell Phone Recycling and Unlocking Service
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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that the entire trading process is extremely quick and straightforward. Reviewers express appreciation for the fast payouts, confirming that the money is transferred quickly and matches the original price quoted. However, some people mentioned that their device valuations were unexpectedly reduced following the inspection stage. Consumers also noted frustration about having to cover shipping costs to get their items returned after declining these lower offers. A few reviewers felt that communication could be improved during these disputed valuation scenarios.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a quick, efficient, and reliable experience... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speedy and efficient payout... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. While many reviewers... See more

Product

Customers had ambiguous experiences with product valuation and condition assessments. While some reviewers... See more

User experience

Consumers find user experience to be exceptionally positive, praising the straightforward, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a little dubious about using new companies online, but no need in this instance. What they quoted is what they paid. Great communication and customer service. If you have an old phone you n... See more

Rated 5 out of 5 stars

Very efficient speedy service, placed the seller order on Thursday, received the label next day. Arrived with them on Saturday and they checked and payment confirmed same day. It wasn't a big nam... See more

Rated 5 out of 5 stars

Honestly, im beyond satisfied with their service. They've been sooo quick and efficient. They offered better rates compared to other companies e.g. mazuma mobile. They sent me the money a couple of... See more

Rated 5 out of 5 stars

I’ve been stung by so many of these phone recyclers, but I’ve no fault on this occasion. Really great service where you can choose to have a courier pick up your device for you. Really quick turnar... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Recycling Center

Written by the company

We encourage the recycling of unwanted devices by offering a cash incentive for the recycling of unwanted electronic waste. Our mission is to prevent recyclable waste ending up in landfill, whilst also presenting the possibility of those less fortunate a chance to own electronics that they would usually be unable to afford. We offer cash price for unwanted mobile phones. We pay very competitive for used mobile phone. We also buy broken devices. Mobile Phone Recycling.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,433)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Decent

Quick, effective & honest. Done this a few times & usually goes wrong and you get low ball offer etc
These guys have been see through throughout, wouls use again 100%

12 August 2026
Rated 5 out of 5 stars

Great value and service

So easy order post get paid, can't find any faults with this company. Best price around bit of advice insure you phone when posting, it costs a few quid but insured and gets there the next day with the post office.

23 July 2026
Rated 5 out of 5 stars

5* service

The price quoted was the price I got. No messing around. No issues. Kept me upto date the whole time through text and email. 5* company I'd definitely use them again

22 July 2026

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