World of Books - Sell Your Books Reviews 

96,131
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 11,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the selling process remarkably easy, efficient, and straightforward, appreciating the convenience and reliability of the service. Many highlight the promptness of payments, with funds often received quickly after items are processed, and praise the overall service for its effectiveness and clear communication. However, some people mentioned that prices offered for books can be low, especially for newer or valuable items, making it difficult to achieve a desired payout. A few other people also felt that items were rejected, leading to issues with payment or return of books.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many finding it an easy way to sell unwanted books... See more

User experience

Users describe positive interactions with user experience, consistently finding the process of selling books... See more

Payment

Customers consistently note positive experiences with payment, highlighting the simple process, prompt... See more

Service

Reviewers highlight positive aspects of service, with many consistently reporting good experiences and... See more

Price

Consumers find price to be ambiguous, with some reviewers praising fair pricing, good prices, and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very concise and reported on every bar code entered. Sadly a vast amount of the DVDs were not accepted due to World of Books having plenty already but their packing instructions and payments were ext... See more

Rated 4 out of 5 stars

Easy to scan books to check their value and free collection by DPD was great. However I didn't get the expected value for my books - I received a message to say that 3 books were missing from my pack... See more

Rated 4 out of 5 stars

The process was a 5 star but communicating with the company was 1 star. The AI chat would only allow certain topics and there was no place to leave comments, though it did indicate you could. Would su... See more

Rated 4 out of 5 stars

Identifying books is a cinch using your scanning app, making the process verry easy. And the mailing process is equally simple, convenient and quick. I do wish that the price you pay for books was... See more


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4.3

Excellent

TrustScore 4.5 out of 5

96K reviews

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Asks customers to review

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4.3

All reviews

(96,131)

11,157 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give a minus rating if I could

I would give a minus rating if I could. Very poor payment service when I tried to sell back. The books were in very good condition . They rejected all of them outright. Like seriously . I would call it complete scam ! DO NOT USE THIS RESELL. I regret having sent great conditions books and get a total of few cents - literally 1/10th of the promised amount. Complete waste of time and effort. Fraud !

15 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're truly sorry to hear about your extremely disappointing experience and the frustration caused by the assessment of your books. We understand how upsetting it must be to feel your efforts were wasted. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 1 out of 5 stars

Useless bot

I have bought from WOB over the years, but I just tried to sell to WOB. I ran into an issue. It wasn't much, but I wanted to get an answer. Apparently, there is no way to get an answer. There are no humans. There is only a useless bot that is supposed to provide a person if needed. Nope. That didn't happen. I don't like useless bots. I don't know of anyone that does. Some businesses like them. They think that it saves them time and money. I believe that useless bots cost businesses customers. Maybe they don't care as long as they don't have to pay a person to answer customers' questions.

15 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are truly sorry to hear about your frustrating experience trying to get an answer to your question. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 4 out of 5 stars

I’m still learning to use the app

I’m still learning to use the app, so between bugs and user error (me), it’s easy enough to go get through. I’m sure this will change for the better, once I get more experience on the app. Very grateful for the service!

26 June 2026
Rated 5 out of 5 stars

The process is easy and the payment is quick.

I like World of Books, they often take titles that other companies won’t and since I’m just looking to get something for my books this suits me. The manual barcode entry works particularly well. The process is easy and the payment is quick. I’ll be using again soon no doubt!

14 April 2026
Rated 1 out of 5 stars

You asked for feedback on my purchase

You asked for feedback on my purchase. I did not purchase, I sold. This is my 3rd boxful sold to you. 1st 2 seemed fair & my checks arrived. This 3rd, I had a book rejected for excessive wear. A book that has sat on a shelf unread. No cover damage or page/foldouts rips/tears/dog ears/handwriting/underlining. In truth, none of the “excessive wear” you claimed. Boooo! Boooo!!!
I will give you the benefit of the doubt & hope it was a shipping damage issue. 🙄

8 July 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're truly sorry to hear about your disappointment regarding the rejected book in your recent sale. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 2 out of 5 stars

good communication

good communication, but we have never received payment

30 June 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are truly sorry to hear that you have not yet received your payment despite good communication. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 5 out of 5 stars

Quick & Easy

I am grateful for the opportunity to recycle used books. Thanks for providing a great experience.

8 July 2026
Rated 3 out of 5 stars

Repeated reports that items were 'not…

Repeated reports that items were 'not received' when I have no doubt that they were sent

15 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We understand your frustration with the repeated reports of undelivered items. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

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