Select & Protect Reviews 

3,079
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website easy to use and navigate, making the process of obtaining quotes and selecting cover straightforward. Many people highlighted the competitive and reasonable pricing, often noting it was the best value compared to other providers, even for those with existing medical conditions. The service was frequently praised for its efficiency, with immediate digital policy documents and quick processing times. However, some customers experienced issues with accessing their online accounts, reporting problems with verification codes not arriving or being unable to log in despite having an existing account. A few other people also felt that quotes were not honored or that prices were unexpectedly increased.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers finding the pricing competitive and reasonable... See more

User experience

People report positive experiences with user experience, often highlighting the ease of use and navigation of... See more

Website

Consumers find the website to be positive, with many reviewers praising its ease of use and navigation for... See more

Service

Users describe positive interactions with service, highlighting efficiency and helpfulness. Customers praise... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting great prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more

Rated 5 out of 5 stars

Will definitely be going back to select and protect when I travel again. They were efficient when I wanted to change from the initial policy taken through a comparison site to allow me to lower the e... See more

Rated 4 out of 5 stars

I went ahead with this as covered us for existing medical conditions at a competitive price. Apply was easy, much the same as all other travel insurances. Immediate digital policy documents. I d... See more

Rated 4 out of 5 stars

Easy to select cover at reasonable cost. Paperwork swiftly provided to be able to print. Only negative said to set up password to login & access site but was system just rejected my trying to conne... See more


Company details

  1. Travel Insurance Company

Written by the company

Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(3,079)

448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Unable to get into the site to view my…

Unable to get into the site to view my policy. Instructions were not clear... policy number had letters and numbers, I cut and pasted them in... not recognised; sent email to company, they took over 24 hours to respond and said cut and paste does not work and the letters were not needed... how was I to guess that?

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Awful ski holiday travel insurance

Awful ski holiday travel insurance
Left me bed bound looking at the four walls of my hotel room after an accident on the slopes that left me immobile

They literally said on the phone and I quote “it’s not our fault you’ve had an accident”

Wouldn’t cover an earlier flight home and said if I did I would jeopardise my medical expenses claim also

Absolutely horrible experience
Be aware they will try to weasel out of everything

17 January 2026
Rated 3 out of 5 stars

Cost

Expensive considering I am a repeat customer, and I have never had a claim. People who don't claim on insurances should have some discount instead of subsidising those that do!

6 January 2026
Rated 5 out of 5 stars

my cruise line insurance

Was the price always went to Staysure and for some reason as they always seemed to be cheaper so never went elsewhere for other quotes but did this time and glad I did

14 January 2026

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