SEEK Pass Reviews 3,901

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers find the app and website easy to use, appreciating features like straightforward application processes and helpful filters for job searching. People also mention the convenience of having their information stored, which simplifies future applications, and the ability to create professional profiles. However, some people were dissatisfied with the service, particularly regarding the verification process. Issues include difficulties with re-verification on different devices, problems verifying vaccine status, work experience, and education, and the inability to verify past employment without access to old work email addresses. There are also complaints about the lack of direct contact with real people for support and the perceived necessity of providing excessive personal information.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many reviewers find the app helpful, easy to use,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers find it easy to use for uploading... See more

Application

Consumers find the app to be ambiguous. While many customers praise the app for being helpful, easy to use,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the service as very good,... See more

Customer communications

Reviewers express frustration with the contact process. Many customers report being unable to speak with real... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was raised by my grandmother since I was a child. When she became ill and bedridden, I started taking care of her and learned how to treat patients who could not help themselves. During COVID-19, I... See more

Company replied

Rated 4 out of 5 stars

Seek is very easy to understand and operate. It can be a bit annoying at times, insisting to get certain actions done that may not be as relevant as they make it look.

Company replied

Rated 4 out of 5 stars

I'm wondering if you shouldn't add Working With Children Check as well as Disability and Vulnerable people checks as these are needed for some work places. Eg, I have a WWCC as a volunteer which can... See more

Company replied

Rated 3 out of 5 stars

Definitely a great idea however the process is quite slow. I would have thought AI would greatly speed things up. Waiting days for your document to be declined is madness. Turns out one of them was my... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A quantitative genetist in agriculture

I am a quantitative geneticist with over 25 years of global experience applying genomic science to livestock, forest trees, and crops. After earning my Ph.D. in animal breeding from the University of New England, I led genomic selection programs at Pfizer Animal Genetics, Monsanto and NZ Forest Research Institute. Since 2017, I have been a Senior Research Scientist at Agriculture Victoria and, currently, a Senior Quantitative Geneticist at Qingyuan Seeds, where I design and deploy genomic selection workflows for hybrid maize, soybean, canola, lentil, and chickpea. My expertise spans QTL mapping, large-scale imputation, multi-trait desired-gain indices, genotype-by-environment interaction modelling, and regulatory statistics for transgenic dossiers. Across species, I have delivered decision tools that routinely double prediction accuracy, shorten breeding cycles by 30–50 %, and preserve long-term genetic diversity.

4 August 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Yongjun, thank you for your review on SEEK Pass!

Rated 5 out of 5 stars

Amazing

It was Amazing!

3 August 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Alex, thank you for your review! Thank you for verifying your credentials with SEEK Pass.

Rated 5 out of 5 stars

great yes it great

2 August 2025
Unprompted review
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Reply from SEEK Pass

Hi Alex, thank you for your review! Thank you for verifying your credentials with SEEK Pass.

Rated 5 out of 5 stars

Very logical

Very logical, easy to follow and quick.

30 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Darryl, thank you for your feedback! We're glad you found SEEK Pass quick and easy to navigate.

Rated 1 out of 5 stars

You try to get so much information your…

You try to get so much information your system fails all the time email if you want me to reply paultolich

26 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Paul, we are sorry to hear that you are experiencing difficulties with our site. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

The seek pass only accepts work email…

The seek pass only accepts work email addresses for your career history check.
When you work in a private domestic environment like I do, and have done both here and overseas for 20 years, a company email address is not needed.
I deal with companies world wide who accept a personal email address for correspondence.
The system makes me feel like a failure or that my work isn't recognised or appreciated simply because it's not linked to a company.

21 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Samantha, thank you for your review. We appreciate you sharing your feedback with us. Currently, SEEK Pass can only accommodate a limited number of companies and institutions for Career History verification.

I understand that this is frustrating, but please be assured that we are actively working to enhance our services and expand Workplace verification methods, to support more companies across multiple markets.

In the meanwhile, please be assured that any job application you make is still fully visible to the employer as normal.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 1 out of 5 stars

Request for Review Clarification

I have submitted my valid work visa, which proves that I am legally eligible to work. However, my application keeps getting rejected without any explanation. Could you please confirm whether the review is conducted manually, and clarify which specific document or information is causing the issue?

17 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Vivien, we are sorry to hear that you are experiencing difficulties with verifying your credential. Our system supports both automatic and manual verification processes, depending on the type of document submitted. For certain document types, we reconcile information directly with the relevant government authorities, enabling auto-verification. If you need more information regarding your verification, please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 5 out of 5 stars

Gives the best possible appraisal of…

Gives the best possible appraisal of candidates application.

14 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Greg, thank you for your feedback! We’re thrilled that SEEK Pass has helped you stand out with your verified credentials.

Rated 1 out of 5 stars

the code didn't come up

the code didn't come up . the process is not easy to understand .i couldn't understand the instructions . i couldn't complete even with my license , passport etc ( both soft and hardcopies) with me

13 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Anup, we are sorry to hear that you are experiencing difficulties with our site. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 5 out of 5 stars

You present more opportunities in…

You present more opportunities in details and clearly. I loved the way you make it.

Thanks

7 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Samson, thank you for your feedback! We’re happy to hear that you found our platform easy to use. Thank you for verifying your credentials with SEEK Pass!

Rated 5 out of 5 stars

much informative

10 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Hitender, it's great to know that you found our site informative. Thank you for verifying your credentials with SEEK Pass!

Rated 4 out of 5 stars

I have already applied for a few job…

I have already applied for a few job opportunities through Seek. It's a great tool to connect.

9 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Ariki, thank you for your review! We’re thrilled that SEEK Pass has helped you stand out with your verified credentials.

Rated 1 out of 5 stars

Reluctant to provide personal information

asking for the most private information nowadays to be stored electronically is very disappointing and flirting with danger. There are no guaranties that my personal details will not be hacked and used criminally.
Not providing them is the safest option.
SEEK should review its policy on this.

10 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Tom, we appreciate your concerns about sharing your information with us.

Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform is separate to SEEK, and has been purpose-built for secure credential verification and sharing. We work closely with SEEK's data security team, using their significant expertise and resources to enhance SEEK Pass security. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, visit our dedicated security page https://seekpass.co/au/security.

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 1 out of 5 stars

All my applications keep asking for working rights or my education or identity …

All my applications keep asking fir working rights and my certificate etc or digital identity it should be automatic by the information which have already mentioned and which has already been verified why all employers keep asking which makes your applications get jeopardised and failing all the times. Do you need to improve that I would end up being homeless soon

9 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Anju, we are sorry to hear that you are experiencing difficulties with our site. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

My verified documents are not/have not…

My verified documents are not/have not tranferred to my seek profile or resume. not impressed

8 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we are sorry to hear that you are experiencing difficulties with our site. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

Time consuming

Time consuming

8 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Donald, we are sorry to hear that you are experiencing difficulties using SEEK Pass. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 5 out of 5 stars

It is veryFantastic

7 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, thank you for your review! We're happy to hear you found using our service a fantastic experience. Thank you for verifying your credentials with SEEK Pass!

Rated 2 out of 5 stars

The SEEK PASS verification does not verify Memberships of Professional Institutes

The SEEK PASS verification does not verify Australian Memberships of Professional Institutes, any accounting certificate like XERO and MYO., It also does not verify Overseas qualifications, nor does it verify Memberships of Professional Institutes or partial qualifications, showing the Credits attained,

3 July 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Sandie, thank you for your feedback. We appreciate you taking the time to share your experience. We understand how frustrating it is that we currently only support education verifications from Australian institutions. While we’re not yet able to verify international qualifications, we’re actively exploring ways to expand this in the future. For more information, please reach out to our Support team at support@seekpass.co, and we will be happy to assist further.

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