SEEK Pass Reviews 3,901

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers find the app and website easy to use, appreciating features like straightforward application processes and helpful filters for job searching. People also mention the convenience of having their information stored, which simplifies future applications, and the ability to create professional profiles. However, some people were dissatisfied with the service, particularly regarding the verification process. Issues include difficulties with re-verification on different devices, problems verifying vaccine status, work experience, and education, and the inability to verify past employment without access to old work email addresses. There are also complaints about the lack of direct contact with real people for support and the perceived necessity of providing excessive personal information.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many reviewers find the app helpful, easy to use,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers find it easy to use for uploading... See more

Application

Consumers find the app to be ambiguous. While many customers praise the app for being helpful, easy to use,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the service as very good,... See more

Customer communications

Reviewers express frustration with the contact process. Many customers report being unable to speak with real... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was raised by my grandmother since I was a child. When she became ill and bedridden, I started taking care of her and learned how to treat patients who could not help themselves. During COVID-19, I... See more

Company replied

Rated 4 out of 5 stars

Seek is very easy to understand and operate. It can be a bit annoying at times, insisting to get certain actions done that may not be as relevant as they make it look.

Company replied

Rated 4 out of 5 stars

I'm wondering if you shouldn't add Working With Children Check as well as Disability and Vulnerable people checks as these are needed for some work places. Eg, I have a WWCC as a volunteer which can... See more

Company replied

Rated 3 out of 5 stars

Definitely a great idea however the process is quite slow. I would have thought AI would greatly speed things up. Waiting days for your document to be declined is madness. Turns out one of them was my... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Does not update verified info in the…

Does not update verified info in the seek app, I am continuosly asked to re-verify my credentials for every job application.

3 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we're sorry to hear about your experience with our app. Please reach out to us at support@seekpass.co and we are happy to assist further.

Rated 1 out of 5 stars

No driver’s license/passport = no work done

Good luck getting anything done if you don’t have a driver’s licence or passport.

3 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Letitia, we're sorry to hear about your experience with verifying your credentials.
If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 1 out of 5 stars

Continually verifying who you are

I don't like having to continually verify who i am. I am who i am and my resume and application should be all that is required.

28 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Ray, our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 1 out of 5 stars

My right to work verification keeps getting rejected…

My right to work verification keeps getting rejected i am an Australian citizen i have uploaded my documents multiple times

25 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Marc, we are sorry to hear about your experience with our platform. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 5 out of 5 stars

I find the app very helpful as it keeps…

I find the app very helpful as it keeps all my information and makes further applications very easy to submit

24 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Maurice, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 5 out of 5 stars

AMAZING SYSTEM

Oh ! I was amazed buy your IT personnel and who crated this filing system, these are GREAT, first time I encountered such extraordinary filing of documents with intent to verify everything.

21 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 1 out of 5 stars

Trouble with CORRECT WORK RIGHTS…

Trouble with CORRECT WORK RIGHTS OPTIONS

I am having facing trouble with work rights options in the Seek PASS. Being in possession of the student VISA 500 issued in relation to a doctoral degree, the options to verify work rights on SEEKPASS states "Work rights
Temporary work rights in Australia, restrictions apply"

which is not true for student visa holders for doctorate or masters by research degree

19 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Maira, please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

This is awful

This is awful. I don't want to upload all my personal documents to Seek. This is identity theft waiting to happen.

17 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Daniel, we appreciate your concerns about sharing your information with us.

The SEEK Pass platform has been purpose-built for secure credential verification and sharing. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, please visit our dedicated security page (https://seekpass.co/au/security).

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 2 out of 5 stars

This App/Site keeps asking me to do the…

This App/Site keeps asking me to do the Credentral thing everytime i log on my computer/phone WHY? When I get online on the computer is ok! BUT, When I am using my phone it keeps asking me for a code everytime I am online with my phone and put in my details each time!!!

16 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi John, we are sorry to hear about your experience. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

I live in Australia why do you need so much information to apply for a job

I live in Australia why do you need so much information just to apply for a job

13 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Bronwynne, our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 5 out of 5 stars

I’m really impressed with the LV to HD…

I’m really impressed with the LV to HD Upgrade Program offered by Blue Tongue. It’s rare to find a company that provides 8–9 weeks of fully paid training in Perth to help mechanics transition into the mining sector. Great initiative for long-term career security.

10 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Lancelot, thank you for your review!

Rated 2 out of 5 stars

Tedious set up and to upload my RSA…

Tedious set up and to upload my RSA certification my identity and citizenship status verification was wiped and reset which is really inconvenient.

10 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we are sorry to hear that you are experiencing difficulties with uploading your document for verification. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 3 out of 5 stars

Sort your process out.

There's qual I have that aren't accepted even though they have the QR codes to link to the RTO's.

Then there's thing on my VET script that aren't accepted due to the requirements being different.
I meet requirements and I am unfairly penalised because those reviewing the quals have no clue how it works here.

6 February 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we're sorry to hear about your experience with your credential verification. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please contact us at support@seekpass.co and we'll be happy to assist further.

Rated 5 out of 5 stars

Dear sir i am driver for any truck's i…

Dear sir i am driver for any truck's i have good experience about driving more than 15 years i have license from Pakistan and From Saudi Arabia i need a sponsor for work permit to Australia i appreciate for that

27 January 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Muhammad, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 5 out of 5 stars

Its something thats enhances our…

Its something thats enhances our confidence that my profile might get shortlisted as i have the SEEK PASS

22 January 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Binay, thank you for your review! We’re thrilled that SEEK Pass has helped enhance your confidence to stand out with your verified credentials.

Rated 4 out of 5 stars

Mostly easy to navigate

Mostly easy to navigate. Some Issues with uploading photo's though

22 January 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Molly, thank you for your feedback! We’re happy to hear that you found SEEK Pass easy to navigate.

Rated 5 out of 5 stars

It is helpful to have a place online to…

It is helpful to have a place online to keep education qualification certificates. Thank you Seek Pass.

20 January 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Katy, thank you for your review! We're thrilled to hear you found SEEK Pass helpful. Thank you for verifying your credentials with SEEK Pass.

Rated 2 out of 5 stars

Seek Pass How did we do

Your site has the required documents but "Seek Pass" seems unable or unwilling to accept this data??? Please Explain???

21 January 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi David, we are sorry to hear that you are experiencing difficulties with our platform. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

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