While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I‘m using the seeek eSIM now for 2 weeks and got it for my trip abroad. Having two carriers is pretty awesome: on the one hand I already had situations at home, where “my own” regular carrier ha... See more

Rated 5 out of 5 stars

The main part about running a business like this one for me is the customer support. Seeek had a pretty terrible customer support a couple of months back. However as September rolls,I have seen a very... See more

Rated 1 out of 5 stars

Problem with Nada free esim 2024-03-16: subscribed and ordered a free esim 2024-03-16: paid 6€ to skip the line 2024-03-18: contacted the support via chat asking for esim 2024-03-19: an es... See more

Company replied

Rated 1 out of 5 stars

I have been on the SEEEK Waitlist for several months before I decided to purchase "Skip the Queue" at the end of August. Now, over 6 weeks later, I have still not received my eSIM nor a proper respo... See more

Company details

  1. Telecommunications Service Provider

Written by the company

The FREE Mobile Network.


Contact info

3.0

Average

TrustScore 3 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not too bad

A fairly new and interesting idea of the NADA eSIM which is completely free. Had a few glitches but it works most of the time. All after all it is free (apart from the $6 paid for skipping the queue).

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Nice service, great support

After some initial challenges due to the extremely high demand, the support team was always helpful, allowing me to fully utilize the E-Sim now without any issues.

28 March 2024
Rated 1 out of 5 stars

Problem with Nada free esim

Problem with Nada free esim

2024-03-16: subscribed and ordered a free esim
2024-03-16: paid 6€ to skip the line
2024-03-18: contacted the support via chat asking for esim
2024-03-19: an esim issued, but not valid to use, probably caused by a server crash over night, tried to re-issue a new esim code, no success
2024-03-20: a ticket was created
2024-03-22: apologized for delay caused by high work load
2024-03-27: since then no more replies or reactions, no support, ticket still unsolved

It's not funny that way...

27 March 2024
Unprompted review
Seeek logo

Reply from Seeek

Hi Tham, We can only suspect you are in a region of poor network coverage by ourselves or our partners and at this time it looks like you are unable to use our service. Due to the specific nature of the issue, we cannot investigate this issue further as the network appears to be fully operational and issuing replacement eSIMS hasn't resolved your issue either. At this time we are unable to assist you further in onboarding to Seeek and we suggest you try another provider. Thanks for your patience during this.

Rated 5 out of 5 stars

I found the deal on a forum

I found the deal on a forum. To pay only $6 to skip the queue for 3gb every month is unheard of. Contacted support twice and both times has been great experience, even though they are overwhelmed my messages were answered quite quickly. I have referred my friends and family to this and will continue to do so!

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing offering

Amazing offering, especially if you are travelling abroad and out of your "free roaming" homezone a lot. The support is also very fast!

20 March 2024
Unprompted review
Rated 5 out of 5 stars

At first I was skeptical of the offer

At first I was skeptical of the offer, however, talking with their customer service specialist (Nicole) reassured this is the real deal! I was able to activate the QR code, install the eSIM, and run an internet speedtest with blazingly fast results! I'm an user from Canada.

Great company and, more importantly, great team over there. Thanks a lot!

Side note: it's hard not to give the team 5-stars. Everything I've seen advertised on their website is accurate and reflective in being onboarded to its service. I will be traveling shortly and will provide feedback on their international roaming and services, if this is any indication, I'm sure I will be presently surprised.

24 March 2024
Unprompted review
Rated 5 out of 5 stars

Friends don't let friends miss out!

After finding out about the nada sim deal and the $6 skip the queue option, I jumped on, figuring there's not much to lose, and lots of convenience gained with travel data at the fantastic price of pretty much free.

Sign-up was easy and straight-forward, as was the checkout for purchasing the skip the queue option. This service is understandably facing a huge influx of new sign-ups so it took a few hours for my esim to show up my account dashboard. Once it did, it was easy to install and within 10 minutes, the 5G data was flowing on my Pixel 8 Pro.

I had some confusion about travel passes and how it relates to me located in Canada but also travelling to the US on occasion, so I reached out to customer service. It wasn't an urgent question so I wasn't expecting a response instantly. However, Connor got back to me right away and clarified the situation in an easy to understand manner.

The service is going great so far and I'm going to be telling my friends about it so they're not miss out!

25 March 2024
Rated 5 out of 5 stars

Honest upfront CEO and team

Honest upfront CEO and team, got the data only esim for 3GB a month, will have to test more to ensure that it is correctly renewing and will gladly be helping this company grow and give word of mouth to more of my friends to come try it out! great price incentives and free packages for this service. Esim ordered a day ago, skipped the queue and got the service activated and working through supportive and kind chat support.

24 March 2024
Unprompted review
Rated 1 out of 5 stars

As seeek esim user

Don't trust the so-called free data service on seeek.co. In March, I paid to skip the waiting period, but the eSIM could only use 500MB of data before becoming unusable. I tried multiple times to contact customer service through messages and emails but received no response. Additionally, the website tells new users that they will get more free data if they leave positive reviews, but this is just to lure more people into paying.

23 March 2024
Unprompted review
Rated 1 out of 5 stars

not working, no support

not working esim - 6€ with skip the line wasted - support doesnt answer or tell you to wait, not really helping

23 March 2024
Unprompted review
Seeek logo

Reply from Seeek

Hi Sebastien, sorry to hear we haven't been up to our usual high standards! Please do reach out to us to help you get this sorted!

Rated 5 out of 5 stars

I am very happy to have found this…

I am very happy to have found this ESIM. The support is excellent and the network quality very good. The idea behind it is surely very noble to be able to bring communication to each part of the globe I hope it stays that way!

9 March 2024
Unprompted review
Rated 1 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of interacting with the customer service team at Seeek and I must say, their service was nothing short of exceptional.

From the moment I reached out, I was met with prompt responses, demonstrating their commitment to quick customer service. The team was not only swift but also incredibly knowledgeable and helpful, addressing my concerns with ease and efficiency.

What stood out to me was their genuine care for customers. They went above and beyond to ensure my satisfaction, making me feel valued and appreciated. This level of service is rare and it truly sets them apart from others.

In an era where good customer service can be hard to find, they were a breath of fresh air. Their quick and efficient service has left a lasting impression on me. I would highly recommend Seeek.co to anyone in need of their services.

Keep up the great work, your dedication to customer satisfaction is truly commendable. Looking forward to more positive experiences in the future.

*** Update 22/04/2024 - the esim stopped working and support now don't respond to chat or emails. It was great until it stopped working.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Works supprising well

Works supprising well. I had paid the 6 bucks fee to skip the waiting line. After talking with the support via chat they could help me because the skip would not work at the first time. they fixed it. nice support. Datarates are nice.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

my experience so far

Very good for a free eSIM.
Provision takes longer sometimes though.
It could use an app and/or a faster loading dashboard but nothing to complain about for the price. :)

I cannot speak for the quality of the support though.

21 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look