Securi Glaze UK Reviews 

323
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, high-quality products, and professional approach from the team. Many people are thrilled with their new doors and windows, noting the superb finish and smart appearance. Reviewers also appreciate the reasonable and transparent pricing, offering great value for the quality received. The staff are consistently described as friendly, knowledgeable, and efficient, ensuring a smooth process from start to finish. Customers frequently highlight their reliability, timely arrivals, and the care taken to leave properties clean and tidy after installation. Many also commend the excellent communication and the team's willingness to go above and beyond, even handling extra tasks without additional cost.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Product

Clients share positive opinions on the product, with many expressing delight with their new doors and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of work and... See more

Price

Reviewers highlight positive aspects of price, consistently finding it fair, reasonable, and competitive for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've now had glass replacements and 3 new doors from Sam & team and wouldn't go anywhere else. The whole process is great, from ordering to fitting day. A superb finish and professional throughout as... See more

Rated 5 out of 5 stars

Great communication right from the first contact. Love how you can design your door through the website and it was super straight forward. Excellent service & communication throughout the ordering pro... See more

Rated 5 out of 5 stars

Absolutely fantastic job from Sam from start to finish. Lovely guy to deal with, and my new back door is just amazing! Super quick, tidy and a lovely guy who had my door installed even earlier than or... See more

Rated 5 out of 5 stars

I recently contacted Securi Glaze regarding replacing my front door. Sam visited my property to survey and measure up and brought a brochure for me to select my replacement door from. When the order... See more


Company details

  1. Window Treatment Store
  2. Door Shop
  3. Glazier

Written by the company

Installing A Rated Windows & Doors around the Yorkshire region. A small family run business. Always happy to help. 0800 292 2192 - UPVC WINDOWS - UPVC/ALUMINIUM/COMPOSITE DOORS - BIFOLDING/SLIDING/FRENCH DOORS - GLASS REPLACEMENTS


Contact info

4.9

Excellent

TrustScore 5 out of 5

323 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(323)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Windows provided are excellent.

We were recommended this company by a friend. We now know why.
Excellent communication, very knowledgeable and full of advise. Windows were replaced very quickly- neat job. Now ordering more and looking forward to seeing a new look in our property.
Thank you Sam and your team.
Will highly recommend to friends.

31 May 2022
Unprompted review
Rated 5 out of 5 stars

Great Service, product and price.

Only 2 weeks since my consultation about a new front door and today it’s fitted! Great service, product and price. Fitting only took about 3hrs. I can’t recommend this company highly enough. So happy I’ve found a reliable company.

31 May 2022
Unprompted review
Rated 5 out of 5 stars

New window units

We are very pleased with the service and the price the fitters were polite and curious we would recommend securi Glaze to friends and family

26 May 2022
Unprompted review
Rated 5 out of 5 stars

New Windows fitted

Pleased with the price and workmanship from Sam and his fitters.Job completed in two days, Excellent service 👏👏

16 May 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Very quick to come out and price up a door and take your money. No where to be seen when you have a problem. We realised we had a problem when water started leaking into our house via the new door. We raised the issue immediately but were ignored for a week during horrendous storms. Securi glaze reluctantly sent someone out to take a look after we threatened legal action. By this point the damage was done. The frame was assessed as being "Twisted and Knackered" by a Securi glaze employee. We then tried to speak with the manager 'Sam Denby' about the problem but received only sarcasm and sexist remarks. They've no intention of correcting their fault and now ignore our calls, messages and letters. We're now in the process of sueing them for the faulty door and ruined wood floor. Disgusting company. Avoid at all costs

19 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

5 stars isn't enough to say how AMAZING this company is. From fast quotation to installation has been 100% spot on. Fantastic product and incredible customer service. Highly HIGHLY recommended!

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Rockdoor Order

Rockdoor order. Sam the owner answered my email promptly and came armed with tape measure and Rockdoor brochure
Sam knows his stuff and was able to a advise on every aspect of the Rock door I was looking for.
The price was excellent and to add to it the door arrived only 2 weeks after it was ordered. I was able to have the door fitted the day after it arrived. The fitting was done really well with minimal fuss and all old stuff was removed. The door is prefect and comes with a 10yr warranty. Would very much recommend Securi Glaze and will def use again. Thanks Guys 👍🏼

18 November 2021
Unprompted review
Rated 5 out of 5 stars

excellent work

Thank you securiglaze for my new door, a very professional job, and excellent quality.
Your fitters were excellent and even took away my old door.
Would definitely recommend you .

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Very highly recommended

I first contacted SecuriGlaze on 5th August this year with a request for a quote to supply a new double glazed unit with a hole cut for fitting a cat flap. By the 31st August, the entire job was complete to our complete satisfaction. This included the initial visit from Sam who was punctual and polite, he came to check our requirements and measure up. I was then informed that the unit had been ordered and shortly after that was contacted to arrange the fitting. This was done by 2 guys who were clean, tidy and courteous in their work. They checked that I had no use for the old unit before they binned it and even reattached my blinds to the new unit for me. They then fitted the cat flap and said it was all ready for use. When I said that the cats couldn’t go out quite yet as too young, he was quick to ensure that the cat flap was locked from the inside so they couldn’t escape!! I cannot think of any way that this job could have been better. Everyone I dealt with was professional, punctual and communicative and the job was fairly priced. Will use again if needed and wouldn’t hesitate to recommend.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended this company

We recieved excellent service from securi glaze would definitely recommend them to anyone, very friendly lads and doing an awesome job, I had few issues with the builders but they were patient and very understanding with the situation, thank u guys 😊

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Repeat H A P P Y Customer

I first used Securi Glaze 2 years ago for a new front door which I am still very happy with. This year, I used them again for a new back door and a repair to 2 old upstairs window mechanisms that were broken so I could open the windows. Being a bit of a fuss pot, I did have to call them back because I noticed a tiny (maybe 2mm) overspray mark near the clear glass that was in my back door). Most people wouldn't have even noticed such a mark but I did. I contacted Sam who was brilliant and arranged to send the fitters back at a convenient time, they removed the glass & the tiny mark and then put it all back together for me, perfect! What I like the most about this local company is their 'can do' attitude, twinned with their very reasonable pricing and friendly service. I highly recommend them and if I have any glazing needs in the future.. they would always be my very first call.

1 October 2021
Unprompted review
Rated 1 out of 5 stars

After we had a Rock door fitted about 2…

After we had a Rock door fitted about 2 years ago, we have been trying to get in contact for over the past 3 and half months to ask what’s happened with our door, because it has split the whole way across the middle. Not something you expect on over £2000 worth of door.
Not one phone call or any type of acknowledgment!
No after sales care at all!
Would avoid!!

1 October 2021
Unprompted review
Rated 5 out of 5 stars

One happy customer here 🤩

Great communication throughout the process from Sam. Excellent workmanship from Karl the door fitter, who was a very nice, friendly, helpful chap. My door was a tricky fit on one side but Karl managed to fit the door no problem. Very professional and tidy service from these guys.

29 September 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great company to deal with. Sam was so helpful, after enquiring through the website he got back to me straight away and then came the next day to measure up. Took a few weeks for the door to arrive which was good for us as we needed to get a new lintel fitted prior. Door was fitted today by an excellent friendly install team, took a couple of hours and they cleared up all mess. Would definately recommend Securi Glaze and if we need anymore doors or windows replacing I will definately be in touch.

14 September 2021
Unprompted review
Rated 5 out of 5 stars

Rock door and a new kitchen window

Fitted a Rock door and a new kitchen window. Communication was great throughout the process and work was done to a high standard. Would definitely recommend!

2 August 2021
Unprompted review

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