Scott and his team made this experience pretty easy so far, they took care of everything and kept me informed of submissions made. If your looking for some help from a group with ethics then contact t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience working with Austin Phillips, Senior Case Analyst at Secure Mark USA. He was incredibly knowledgeable, responsive, and supportive throughout the entire process. Austin took th... See more
Company replied
Paxton Wells was unbelievable. He answered every question and concern. He was able to give my cancelled marks a new beginning and helped start new ones. This is how the process of working with a compa... See more
Company replied
Company details
Written by the company
Secure Mark USA specializes in comprehensive trademark services, including trademark registration, monitoring, renewals, and consultancy. Their team of experienced trademark Case analysts helps businesses protect their brands through the U.S. Patent and Trademark Office (USPTO) registration process, ensuring exclusive rights to logos, names, and slogans. Secure Mark USA also offers Amazon Brand Registry assistance, cease-and-desist services, and support for office action responses. Trusted by over 1,000 clients, they provide efficient, affordable solutions tailored to both small startups and large corporations.
Contact info
533 Greenwich St, 11550, Hempstead, United States
- +1 (845) 660-0206
- info@securemarkusa.com
- securemarkusa.com
4.8
Excellent
112 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service from Secure Mark USA for Trademark Registration
Exceptional service! Austin Phillip at Secure Mark USA provided expert guidance and support throughout the trademark registration process. Their professionalism and knowledge made a complex process seamless. Highly recommend for anyone looking to protect their brand.
16 May 2025
Reply from Secure Mark USA
Thank you so much for your review! Helping entrepreneurs safeguard their brand is at the heart of what we do, and we're thrilled to know you had a smooth experience with us. Your trust means a lot, and we’re here whenever you need expert support navigating trademark law.
This company knows how to deal with the…
This company knows how to deal with the patent agencies, and kept in contact with me through the entire process.
John
19 May 2025
Unprompted review
Reply from Secure Mark USA
Thank you for taking the time to share your experience! We're so glad to hear that our team was able to make the trademark process simple and stress-free for you. Supporting business owners through brand protection is what we do best, and it's incredibly rewarding to know we made a difference. We're grateful for your trust in Secure Mark USA!
Reply from Secure Mark USA
Thank you for taking the time to share your experience! We're so glad to hear that our team was able to make the trademark process simple and stress-free for you. Supporting business owners through brand protection is what we do best, and it's incredibly rewarding to know we made a difference. We're grateful for your trust in Secure Mark USA!
Fixed my abandoned trademark
Paxton was able to explain to me what we needed to do to get my trademark application current and active. Great job!
11 April 2025
Unprompted review
Reply from Secure Mark USA
We sincerely appreciate clients such as yourself! Thank you for expressing your positive feedback regarding Secure Mark USA. We are dedicated to delivering outstanding service and support for all your trademark requirements. We eagerly anticipate the opportunity to continue serving you!
Paxton Wells was amazing
Paxton Wells was amazing. My trademark status was dead and abandoned on the the trademark website. I spoke to Paxton Wells one day and less than 24hrs my trademark went from abandoned back to live. I really was impressed with his diligence and putting me back in good standing. Thanks again Paxton.
16 April 2025
Unprompted review
Reply from Secure Mark USA
Thank you for your feedback! We're so glad to hear that you felt supported throughout your trademark journey. At SecureMark USA, we strive to provide our clients with the best possible experience, including flexible options to make the process smoother. If you need any further assistance or have questions in the future, please feel free to reach out. We’re always here to help!
My Rep Paul provide excellent service
My Rep Paul provide excellent service, he was clear, thorough and patient. I would recommend Paul to family and friends for trademark support.
14 April 2025
Unprompted review
Reply from Secure Mark USA
We sincerely appreciate clients such as yourself! Thank you for expressing your positive feedback regarding Secure Mark USA. We are dedicated to delivering outstanding service and support for all your trademark requirements. We eagerly anticipate the opportunity to continue serving you!
Reply from Secure Mark USA
We genuinely value clients like you! Thank you for sharing your favorable feedback about Secure Mark USA. Our commitment is to provide exceptional service and support for all your trademark needs. We look forward to the chance to keep serving you!
Trademark Experience
What made my experience great was Rick Barnes. He was very helpful and extremely patient as he walked me thru the Trademark process. He clearly explained every step and exactly what was required
Thank You
Marv
9 April 2025
Unprompted review
Reply from Secure Mark USA
We sincerely appreciate clients such as yourself! Thank you for expressing your positive feedback regarding Secure Mark USA. We are dedicated to delivering outstanding service and support for all your trademark requirements. We eagerly anticipate the opportunity to continue serving you!
As an indie inventor I was So Grateful…
As an indie inventor I was So Grateful for Paul Bryans help when my Trademark application caught a snag and was nearly "dead" but thanks to Paul's swift action we saved it and now I can go back to building my brand. Thanks Paul!
2 April 2025
Unprompted review
Reply from Secure Mark USA
We're grateful for clients like you! Thank you for sharing your positive experience with Secure Mark USA. We're committed to providing exceptional service and support for all your trademark needs. We look forward to continuing to serve you!
I’m very satisfied with the service I…
I’m very satisfied with the service I received with these company. A special shout out to Paxton Wells, for his professionalism and expertise, with assisting in obtaining my trademark. I look forward with working with this company, and Paxton Wells on future endeavors! Thank you so much!
28 March 2025
Unprompted review
Reply from Secure Mark USA
We're grateful for clients like you! Thank you for sharing your positive experience with Secure Mark USA. We're committed to providing exceptional service and support for all your trademark needs. We look forward to continuing to serve you!
My experience with Secure Mark USA was excellent!
My experience with Secure Mark USA was nothing short of excellent. Austin was on point with everything he was tasked with and he made the trademarking process so easy I am actually looking forward to doing my next trademark with this company. I would highly recommend them for all your copyright and trademark needs! 5 out of 5 stars well earned!
28 March 2025
Unprompted review
Reply from Secure Mark USA
We're grateful for clients like you! Thank you for sharing your positive experience with Secure Mark USA. We're committed to providing exceptional service and support for all your trademark needs. We look forward to continuing to serve you!
SecureMark was great to work with which…
SecureMark was great to work with which resulted in timely updates and a positive resolution.
10 March 2025
Unprompted review
Reply from Secure Mark USA
We're grateful for clients like you! Thank you for sharing your positive experience with Secure Mark USA. We're committed to providing exceptional service and support for all your trademark needs. We look forward to continuing to serve you!
I used SecureMark to file my trademark
I used SecureMark to file my trademark. Mark was a great help. He explained the process throughout the filing and kept me updated on the progress. Its been a good experience and I would recommend them. Thank you again.
14 March 2025
Unprompted review
Reply from Secure Mark USA
We're grateful for clients like you! Thank you for sharing your positive experience with Secure Mark USA. We're committed to providing exceptional service and support for all your trademark needs. We look forward to continuing to serve you!
Austin Phillip
My rep from the company, Austin, was a giant help. He didn’t want to just take my money, but he wanted to explain the trademark process and set me up for future success. It was a very positive process as he kept constant communication and I didn’t have to do any major paperwork.
4 March 2025
Unprompted review
Reply from Secure Mark USA
Dear Alex,
We're grateful for clients like you! Thank you for sharing your positive experience with Secure Mark USA. We're committed to providing exceptional service and support for all your trademark needs. We look forward to continuing to serve you!
Rick Barnes Saved My Application!
Rick Barnes was awesome! He really came through for me when I needed help, and he was super patient even when I was being difficult. I reached out to him when my application was in limbo and at risk, but he handled everything like a pro. Now my application is finally all set and registered!
25 February 2025
Reply from Secure Mark USA
Thank you for your feedback! We're so glad to hear that you felt supported throughout your trademark journey. At SecureMark USA, we strive to provide our clients with the best possible experience, including flexible options to make the process smoother. If you need any further assistance or have questions in the future, please feel free to reach out. We’re always here to help!
Excellent Customer Service
Secure Mark USA is an excellent company for Trademark Registration. As I recently launched my food business, I sought to protect my intellectual property. They provided substantial assistance by thoroughly explaining the entire process and ensuring that my trademark was successfully registered. Their customer service was exceptional and detailed.
24 February 2025
Reply from Secure Mark USA
Thank you for your feedback! We're so glad to hear that you felt supported throughout your trademark journey. At SecureMark USA, we strive to provide our clients with the best possible experience, including flexible options to make the process smoother. If you need any further assistance or have questions in the future, please feel free to reach out. We’re always here to help!
I am thoroughly impressed by Secure…
I am thoroughly impressed by Secure Mark USA commitment to excellence. Their team provided swift and precise advice specially Austin Phillip, instilling in me complete confidence in their services. I'm certain that for all my future legal matters, I'll be turning to them. A heartfelt thank you to the entire team for their remarkable efficiency.
14 February 2025
Reply from Secure Mark USA
Thank you for your feedback! We're so glad to hear that you felt supported throughout your trademark journey. At SecureMark USA, we strive to provide our clients with the best possible experience, including flexible options to make the process smoother. If you need any further assistance or have questions in the future, please feel free to reach out. We’re always here to help!
Wonderful Service
I am very pleased and happy that I chose to use the Securemark USA service as it helped me in many ways.Daniel Roy guided me through the process and was had very great customer service. I also got my information that I needed like, my serial number came within a day with the help of Daniel Roy.
17 February 2025
Unprompted review
Reply from Secure Mark USA
Thank you for your feedback! We're so glad to hear that you felt supported throughout your trademark journey. At SecureMark USA, we strive to provide our clients with the best possible experience, including flexible options to make the process smoother. If you need any further assistance or have questions in the future, please feel free to reach out. We’re always here to help!
Paxton helped us with renewing the…
Paxton helped us with renewing the Trademark for our business. He was very thorough and walked us through each step, making sure everything was correct. We would definitely recommend.
11 February 2025
Unprompted review
Reply from Secure Mark USA
Thank you for your feedback! We're so glad to hear that you felt supported throughout your trademark journey. At SecureMark USA, we strive to provide our clients with the best possible experience, including flexible options to make the process smoother. If you need any further assistance or have questions in the future, please feel free to reach out. We’re always here to help!
This company assisted me in renewing my…
This company assisted me in renewing my trademark. They are professional and thorough. Would highly recommend.
6 February 2025
Unprompted review
Reply from Secure Mark USA
Hi Laura,
Thank you so much for your kind words! We’re thrilled to know you had a positive experience with us. Providing top-notch service is our priority, and we’re glad you’re happy with your decision to work with our team. If you need further assistance in the future, don’t hesitate to reach out. We're here to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.