SecureBoxOffice Reviews 

1,262
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Buyer Beware! DO NOT PURCHASE ANYTHING FROM THIS PLACE. I PURCHASED 3 ACC TOURNAMENT TICKETS FOR 617.83 IT WAS CANCELED DUE COVID19 I RECEIVED EMAIL THE SAME DAY THAT I WOULD BE REFUNDED! LIES LIES LI... See more

Rated 2 out of 5 stars

My wife and I purchased early anniversary tickets for Ali Wong in New York. Now with the Corona Virus outbreak, they are refusing to refund the purchase. Saying that since the show is postponed it is... See more

Rated 1 out of 5 stars

secureboxxoffice.com sold us tickets to Jeff Dunham in Broomfield CO at 1st Bank Center. Due to events the show has been rescheduled for the 3rd time now over a year difference from the original book... See more

Rated 5 out of 5 stars

I had some worries about having to transfer them from someone else but everything went really smooth, including the password change on ticketmaster and the emails sent to me to 'accept' my tickets. Co... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

The secure ticket marketplace. Delivering great service through our local ticket marketplaces with over 100,000 customers served.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.6

All reviews

(1,262)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

it’s fine

This site is great but I did find the tickets on another site for cheaper. Not sure what exactly that means but it was disheartening.

16 March 2020
Unprompted review
Rated 1 out of 5 stars

Confusing experience

Confusing experience. Tickets were delivered in one file, no way to give one ticket to another person. Ticket images look fake and no names in tickets. I hope they work in the night of the concert.

15 March 2020
Unprompted review
Rated 3 out of 5 stars

My show has been rescheduled due to the…

My show has been rescheduled due to the Coronavirus. I’m still waiting for email corespondent as to what will happen with my purchase. At this time I am giving only 3 stars. Maybe I will have the chance to chance my rating later. I sure hope I can give them 5 stars.

13 March 2020
Unprompted review
Rated 2 out of 5 stars

My wife and I purchased early…

My wife and I purchased early anniversary tickets for Ali Wong in New York. Now with the Corona Virus outbreak, they are refusing to refund the purchase. Saying that since the show is postponed it is still valid. they offered no help or assurance and put the pressure back on me to deal with the ticktes. The lack of compassion or outside the box thinking shows what a limited organization this is. I regret using them and will not be doing so in the future. I would advise to use a different company to purchase tickets, one that is able to understand a major health crisis and adapt policy.

13 March 2020
Unprompted review

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