Secure Choice Reviews 76

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their exceptional helpfulness and professional approach, making the renewal process smooth and stress-free. People frequently highlight the excellent service, noting the efficiency and attention to detail in securing favorable health insurance quotes. Reviewers are particularly impressed with the significant cost savings achieved, often receiving better coverage for less money. The customer service is consistently described as outstanding, with many appreciating the clear communication and proactive support throughout the process. However, some customers mentioned that despite the extensive efforts of the staff, existing medical conditions sometimes prevented finding new coverage, though the company still managed to secure reductions with current providers.

What people talk about most

Staff

Consumers find staff to be highly positive, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, consistently highlighting the professionalism and efficiency... See more

Price

Customers consistently note positive experiences with price, often highlighting significant savings on... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a business of 12 people, Bradley has been great with our renewal and saved us thousands of pounds. Jamie's service has also been great throughout our term, responding to any queries we have pro... See more

Rated 5 out of 5 stars

Jamie was extremely helpful in our recent health insurance renewal. He explained things very clearly and put forward all quotes in a timely manner. He kept in touch to see how things were progressing... See more

Rated 5 out of 5 stars

I received a renewal quotation from my existing health insurance provider, that was more than double the previous costs. I spoke to Jamie from Secure Choice and asked him to provide some quot... See more

Rated 5 out of 5 stars

Jamie Spencer has been one of the most friendly, pleasant and attentive brokers i have ever had the pleasure of dealing with. He really takes out the leg work and does all the nitty gritty bits that a... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Health Insurance Agency

Written by the company

We help companies improve their Business Health Insurance and Group Protection cover whilst helping them save money. Whether you're renewing your policy or purchasing for the first time, we tailor solutions to fit your business needs, securing the best deals from the major insurers. Our friendly advisers make the process simple, guiding you through the complexities of insurance with a hassle-free approach. Here’s how we help: ✅ Free Expert Advice – Our guidance comes at no cost to you. ✅ Cost-Efficient – We negotiate to find the best value for your team. ✅ Independent & Impartial – As independent advisers, we search the entire market so you don’t have to. Regulated by the Financial Conduct Authority (FCA), we work with all major insurers to find the right coverage for you and your business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

Amazing service throughout the year

We are a business of 12 people, Bradley has been great with our renewal and saved us thousands of pounds. Jamie's service has also been great throughout our term, responding to any queries we have promptly and efficiently. I would not hesitate to recommend Secure Choice to anyone.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Bradley for not…

A massive thank you to Bradley for not only organising our private medical renewal professionally but also in a few days when I left it last minute! The process was streamlined and stress free and everything was sorted with a few emails and a quick phone call. I can go on holiday knowing everything is hand and will be ready when I come back. I can highly recommend SecureChoice for a very knowledgeable and professional service. Thank you!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Saved us £1200 each per year

Bradley went above and beyond to find us a better quote on our Health Insurance, he was really proactive when our existing insurer upped the premium for no reason and saved the two of us £1200 each per year in premiums. Nothing was too much trouble, highly recomend.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Proactive, Knowledgable, and Professional

Bradley was proactive and relentless in persuing the best deals. Despite our evolving requirements over the consultation every additional requirement/question was greeted with positivity and useful suggestions on the best options available and in a very timely manner.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I have used Secure Choice for few years now and have always found their service to be friendly and helpful and focussed on finding us the best deal.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Unreal service and speedy delivery

Unreal service and speedy delivery. I’m so impressed. Easy to use website, quick ordering system and production, delivery so fast. I’m thrilled with this company. I will not use anyone else now for my keys. Thank you!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Simon and Bradley from Secure Choice have been super helpful and very professional and knowledgeable. They helped me find best deals for my company and took care of us throughout the transition as well as dealt with any ad-hoc situations that came up timely and efficiently. Their sound advice and experience have been invaluable. I would definitely recommend them!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend

Have had the fortunate position to have previously had company healthcare but when we had to move to a personal policy Jamie Spencer at Secure Choice was very helpful and extremely patient with us. He ensured we had the right cover for our needs.
I would highly recommend.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

A very professional and pleasurable experience

Working with Secure Choice was professional & pleasurable because of dealing with Bradley, he knew about my policy and cover, went away and came back a week later with the best figures the market had to offer and then explained the difference in the policies which then enabled me to make the right decision and no pressure what so ever.
I would have no hesitation in recommending Secure Choice in the future, again thank you Bradley.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Secure Choice managed company PMI renewal

Secure Choice managed the renewal of our PMI and found a great deal for the company! Bradley and his colleagues were supportive, available for my endless questions and professional. Highly recommend Secure Choice as a broker.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

£1k saved with ease

We have had a Private Health Policy for all staff for a few years and always dealt with it directly until now.
When Josh Mattacks initially rang i thought it was worth a go, as with every business right now we are looking to save money where we can - but downgrading the policy or moving to another provider was not something we were interested in.

Jamie Spencer and Secure Choice took care of the rest with our renewal and the business saved £1k for doing very little.
I would highly recommend.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Secure Choice

This is our first experience of using Secure Choice. An excellent service received from Jamie Spencer who was able to gain a competitive renewal for our health insurance, saving us both time and money. Thank you.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Annual Renewal

Very professional and takes all the pain out of renewal along with negotiating best terms. Bradley was excellent and explained all the different offers clearly.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I thought it was a scam call when first contacted but Secure-choice were very efficient, helpful and quick to scrutinise and make recommendations to our company health policy, we ended up with the same provider but at a reduced premium, happy to recommend, thanks Jamie and Ashley.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I took out medical insurance with Secure Choice as my broker

I took out medical insurance with one of the top UK companies. What I didnt know was that insurance company instructed a broker to handle my account.

Secure Choice came along and said they could get me a more competitive quote which they did very quickly and efficiently. They saved me £600. I am very happy to have them look after my interests.

The insurance company broker had no interest in doing that.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Second year in with Secure Choice

Second year in with Secure Choice. Second year of savings! Great service from Bradley who quickly got my renewal quote down without me having to lift a finger. Look forward to the team working on my next renewal.

25 February 2026
Unprompted review

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