They sent me the wrong book entirely and never responded to multiple requests for a refund! Infuriating and I have now contested the charges.
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See what reviewers are saying
I like SecondSale because they have great selection, low prices, and they ship quickly with low or zero shipping costs. Plus, they're NOT Amazon! : ) I like supporting smaller, independent businesses... See more
Affordable on many levels. Once purchased, delivery was very promp. I will order from SecondSale again. Also, I received information on how to sell books to SeconSale. I will be taking advantage of t... See more
Titles are always available no matter how old or new the book/series are. Shipping is always fast and updates regarding your offer is always provided timely. Will forever be a customer
Company details
Written by the company
We care about you, our customers, our guests. Welcome! We provide easy-to-access Customer Support options and we are obsessed with providing excellent service to all of our guests. We live in our customers' shoes and are willing to go the extra mile for you!
SecondSale.com - Your Neighborhood Bookstore, Online
Written by the company
- Exceptional People. Exceptional Service.
- SecondSale.com is your local neighborhood bookstore with an online presence. We are heavily ingrained in our community, and our staff of hundreds work tirelessly every day, 7 days a week and nearly 365 days a year, to provide the best service and products for our customers across the country.
Why Pay For Shipping?
We offer free standard shipping in the continental US!
We offer free standard shipping in the continental US on orders over $10! For order totals less than $10 and expedited shipping options, applicable charges will be shown during checkout.
Contact info
900 Knell Road, 60538, Montgomery, United States
- 1-630-394-5877
- help@secondsale.com
- secondsale.com
4.4
Excellent
73K reviews
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It takes too long to get the books
It takes too long to get the books. The tracking constantly says your item was picked up on a certain date and the ln it doesn’t have any updates for a long time. Maybe they should try to use a different shipping partner other than USPS.
6 August 2024
Unprompted review
Condition of books fantastic and the…
Condition of books fantastic and the free shipping is always a plus. Thank you!
26 July 2024
Unprompted review
DO NOT RECOMMEND
DO NOT RECOMMEND. I had a good experience with my first order. Last order was a fiasco. Two books never arrived and three were not in "good" condition. I've been going in circles for about a month with their "customer service." They will ask for photos, I send, and then they ghost. Try reaching out again, they asked for photos. Repeat. On the missing books, they said they would file a claim. Ghosted. DO NOT RECOMMEND.
28 June 2024
Unprompted review
The books were pristine and the price…
The books were pristine and the price for each was affordable. Will purchase from you again!
31 May 2024
Great prices and service.
4 June 2024
Shipped quickly
Shipped quickly.
Had the books i was looking for
and they are in great shape.
25 May 2024
The Bernstein Bears'
The Bernstein Bears'
Graduation Day. Mike Berenstain The book is perfect. It took awhile to get it. But he was excited.
29 May 2024
Best company for used or new books
After using other companies for used/new books, I always come back to SecondSale. Best prices, great selection and super fast delivery!
5 May 2024
good selection delivery in a resonable…
good selection delivery in a resonable amount of time.
26 May 2024
Quick delivery!
6 June 2024
A fun and exciting experience!
A fun and exciting experience!! Love to buy books and they made it easy and fun!
12 May 2024
Won't order again
First order was ok - a couple of books were in borderline condition. Second order through Abebooks has been frustrating. I'm missing an item which hasn't been acknowledged and I received an item I didn't order and I'm trying to return it. The customer service has been pitiful. I was considering selling some books to them, but will not after this experience.
23 May 2024
My order arrived in a timely fashion…
My order arrived in a timely fashion and the quality of the books were just as described.
7 June 2024
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