Seb Skincare Reviews 129

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers had a great experience with this company. Many customers found the product to be highly effective, often providing significant relief from long-standing skin conditions where other treatments had failed. People frequently noted improvements in redness, flaking, and itching, with some experiencing clear skin within days or weeks. The ordering process was generally smooth, and many appreciated the pleasant scent of the products, describing it as fresh and natural. However, some reviewers were not happy with the product, reporting that it either didn't work for them or, in some cases, exacerbated their skin conditions, causing irritation or making symptoms worse. A few people also mentioned issues with customer service and order fulfillment, citing slow responses, separate shipments, and customs complications.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction and relief... See more

Quality

Customers had positive experiences with quality, with many reviewers reporting that the product delivered on... See more

User experience

Clients share positive opinions on user experience, with many finding it a game-changer that has... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as superb, swift,... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and indicating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I suffer with seb dermatitis and was looking for something different from all the steroid creams, lotions etc. I wanted something for my scalp, this has really helped, soothing and takes away the raw... See more

Company replied

Rated 5 out of 5 stars

Reasonable price, fast shipment and easy to use site. Great ordering experience overall. When it comes to the product itself, it does work fairly as expected. I believe it's more for eliminating... See more

Company replied

Rated 5 out of 5 stars

This was my last resort for my sons skin and I was skeptical as we’ve tried so many lotions and potions, but this this actually did what it said and by day 3 his face (skin) was back to normal and tru... See more

Company replied

Rated 5 out of 5 stars

After 20 years of different (and expensive) lotions, creams, liquids, and shampoos for the scalp, Seb has given me immense relief within three weeks of use. No redness, breaking skin, itchiness, dry p... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely Furious - Customer Service Non-Existent!!!

I am absolutely furious and cannot believe how badly Seb Skincare has handled my order. I placed my order over a month ago, and my parcels are still sitting in limbo. The owner has been completely unresponsive this entire time. Emails ignored, no updates, no explanation, no accountability. I have never experienced customer service this appalling in my life.

To make matters worse, I ordered two items and they were shipped separately. This caused double customs problems, double delays, and double stress — all completely unnecessary. On top of that, the seller declared the full value of the items, creating even more customs complications for me. There was zero thought given to the customer, zero attempt to consolidate the shipments, and no effort to make this process easier.

Now, because of their negligence, my parcels have been stuck in customs for weeks. I am being forced to either pay ridiculous brokerage fees or go through the stressful process of clearing customs myself, all because Seb Skincare did not ship properly. I cannot believe in 2026 that a business can operate like this, leaving paying customers to deal with everything themselves while they ignore you completely.

This has cost me time, money, and peace of mind over what should have been a simple skincare order. I am honestly shocked and extremely angry.

Order numbers: #51109 and #51111

If you are thinking of ordering from Seb Skincare, I strongly urge you not to. If anything goes wrong, you are on your own. This has been, without exaggeration, one of the worst online shopping experiences I have ever had, and I would never recommend this company to anyone.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Magical stuff

I suffered with flaky skin on my face and beard for over two years. If I used moisturisers it just moisturised dry skin without sorting the issue, creams made itchiness gone away but skin was still dry and flaky. This stuff literally healed my skin completely within a week. Only someone that dealt with psoriasis for a long time will know the feeling of relief that it's finally gone. 10/10 smells wonderful.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Doesn't work - may of made my skin worse

Doesn't work, infact around my eyes are red raw, never had it this bad, so it seems its made it worse. Angry, upset and disappointed with the product after reading the rave reviews about it. Wasted £30 too, but that would be so worth it if it worked. Are the reviews on the official website even real?

1 February 2026
Unprompted review
Rated 2 out of 5 stars

Didn't work for me

Following their guidelines I used this oil on my very dry itchy scalp as I had tried other products to calm the itching which didn't work.This made my scalp very red and no better than before but it did remove some of the dry flakes.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Does not wor for dermatitis AVOID

They delete real comments on facebook where they advertise. I believe all the positive comments are fake bot comments. It does not work for sebhoreic dermatitis, it makes it worse, much worse.
Do not buy this.
Their 30 day money back guarantee. Another fake statement. I bought a 100 ml bottle of serum, they only refunded 20 £. Reason told, I bought the big bottle and they can only refund small 50 ml bottles.
Go to a doctor, don't do like me and fall into this trap . They had over 500 comments, all positive. I commented , one day later, my comment disappeared. That is why all comments are positive, bot farm.

Acoid

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

I had high hopes about this balm after reading the reviews and it didn't disappoint! I'm so glad I found Seb. I had a query before I ordered and reached out to customer services who answered my questions quickly. Fast delivery and well packaged.

13 January 2026
Unprompted review
Rated 4 out of 5 stars

Good stuff, give it a try.

I ordered a bottle of Seb and it has worked a treat on my face. A small amount will go a long way and it can leave an oily residue if you put too much on. I don’t get sore eyes so much probably because my eyebrows don’t itch so much now. I would have preferred the product in a cream form but have noticed Ty at I could have ordered a balm rather than a liquid for my face. I would definitely recommend giving this a try if you have any form keratosis.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Brilliant product, suffered with eczema for years and it’s worked wonders, would highly recommend. Customer service also fantastic.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Great product!

Great product! I leave it on my scalp overnight once a week and shampoo out in the morning! Customer service is brilliant too. Thank you

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Confidence back!

Found this via a work friend, who also used this product. I had an issue with dry skin that left me unable to wear dark coloured tops, not anymore and now have confidence back.......

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Donna

Been using this product for a few months now and over the moon with the results, would definitely recommend.

24 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look