Seattle Terrors Reviews 135

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging personalities, and ability to make tours both fun and informative. Many people highlight the guides' enthusiasm and their skill in bringing Seattle's history and stories to life, often adapting to group needs and answering questions thoroughly. The convenient locations and the overall quality of the service are also frequently mentioned as positive aspects. However, some customers noted that hearing the guide could be difficult in a loud city environment, especially when patrons formed a U-shape around them. A few reviewers also mentioned that they would have appreciated visiting additional locations or bars during their tours.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their tour guides as knowledgeable,... See more

Location

Users describe positive interactions with location, particularly enjoying learning about Seattle's history... See more

Service

Consumers find the service to be positive. Many reviewers describe the tours as awesome, informative, and... See more

Based on these reviews

Rated 5 out of 5 stars

This Seattle coffee tour was so fun and informative! I would recommend it to both locals and visitors. I enjoyed going around to the local coffee spots in and around Pike Place Market and trying their... See more

Company replied

Rated 5 out of 5 stars

It was a lot of fun. Our tour guide Ken was knowledgeable, fun, and funny. I live locally in northern Seattle area, and I had never done a tour like this and it was fun to see a city I've been in freq... See more

Company replied

Rated 5 out of 5 stars

Was on a mother/son trip to Seattle and we decided on this tour an hour before it started. Pick up location was great. The way to locate tour guide was detailed and easy. The guide was great - soci... See more

Company replied

Rated 5 out of 5 stars

The weather for my groups Seattle ghost tour was rain, rain and more rain. The operator has a rain or shine policy. When my group decided not to go in the rain Seattle Terrors agreed to let us resched... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Join us to peer deep into Seattle’s ominous past. Our unique assembly of hidden history and consistent accounts of hauntings reveals what makes Seattle one of the most compelling haunted locations in the country. Ghost tours are held nightly, rain or shine!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

135 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

Here a ghost there a ghost….nah just kidding!

Although I thought our guide was very nice and animated I was thinking it was gonna be more like ghost stories. I feel like he was telling us about the history of everything and then throwing in “and bodies were up there they say a ghost might be in there.”
Not at all what I expected.

11 April 2026
Rated 5 out of 5 stars

The storyteller

The storyteller, Dan, was really good and had a lot of energy and enthusiasm about the tour. He was very personable and even made "dad type" jokes during the tour. He balanced moving the tour along with making sure that everyone was comfortable. He definitely made the tour memorable. We learned a lot of history about Seattle which was really neat.

The only thing that I would change is the directions about where to begin the tour. It should clearly be indicated that it is outside the main entrance to the Four Seasons Hotel where you can SEE the ferris wheel (not in front of the ferris wheel). This made it a big stressful to have to run back up the stairs at the last minute. This was not Dan's fault but a communication that could be improved with the tour company.

5 April 2026
Rated 5 out of 5 stars

We had a great time hearing the history…

We had a great time hearing the history in our tour and loved the tour guide we had. She had great energy and enthusiasm during the tour!

14 March 2026
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Reply from Seattle Terrors

Hello, Brenna! We really appreciate your feedback. It’s great to hear the guide’s enthusiasm brought the history to life. We hope to guide you again soon for another memorable and slightly eerie adventure.

Rated 5 out of 5 stars

Zach was great

Zach was great! Two of us grew up in Seattle and we learned so much about the history of the city.

8 March 2026
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Reply from Seattle Terrors

Hello, Kathy! Your feedback made our day. Zach will be thrilled to hear he made the tour enjoyable and educational. We hope to welcome you back for more history and a hint of mystery.

Rated 5 out of 5 stars

Sinister Sins, Scandal, and Shadows: Seattle Ghost Tour

This tour was informative and fun. Zach, the tour guide gave a good account of the crime stories that lace Seattle’s history and evoked real curiosity from our small group. I would recommend this tour and even more exploration after. I’m not afraid of ghosts but that Gum Wall was pretty scary!

27 February 2026
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Reply from Seattle Terrors

Hello, Kathleen! Thank you for your kind words. Zach will be excited to know the tour balanced informative storytelling with some eerie moments. We hope to guide you again for more history and a little paranormal flair.

Rated 5 out of 5 stars
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Reply from Seattle Terrors

Hello, there! We really appreciate your feedback. It’s great to hear the guide was both informative and smart. We hope your next visit brings more fascinating stories and subtle eerie moments.

Rated 5 out of 5 stars

Super fun experience

Super fun experience, the tour guide knew so much about Seattles history and all the hauntings in the area.

11 February 2026
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Reply from Seattle Terrors

Hello, Jacob! Thank you for sharing your experience. We’re thrilled the guide’s expertise made the tour entertaining and informative. We hope to welcome you back for more stories, history, and just the right touch of spooky.

Rated 1 out of 5 stars

This was a scam

This was a scam! Tool our money NEVER SHOWED UP!! DO NOT BOOK WITH IS COMPANY!! Want my MONEY BACK!!

8 February 2026
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Reply from Seattle Terrors

Hi Kara, we're sorry to hear you were not able to connect with your tour guide. We are not in the business of scamming anyone, and as you can see from our other reviews, we are a reputable tour company with a lot of great feedback from guests. This tour did operate as scheduled with other guests in attendance, so we aren't sure what happened here. That being said, it's unfortunate to hear of this situation and we understand your frustration. We see that you have been refunded by Viator, so we are glad this issue has been resolved. We hope you're able to join us for a tour in the future, so that we can have the chance to show you the excellent service we are known for.

Rated 4 out of 5 stars

My guide was GREAT— 5 ⭐️ and taught this…

My guide was GREAT— 5 ⭐️ and taught this local a lot of new lore.

It would be nice to have some additional locations to go into, but I know that’s out of my guide’s control

12 January 2026
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Reply from Seattle Terrors

Hi Ashley, thank you so much for the 5-star feedback! We’re glad to hear your guide taught even a local some new lore that’s always a win. We appreciate your understanding about location access and are glad the experience was still a great one. Hope to see you again on another tour!

Rated 5 out of 5 stars

I enjoyed my Seattle Ghost Tour with Rob

I enjoyed my Seattle Ghost Tour with Rob. Even as a local, I learned a lot about Seattle's history from the darker side. We had a nice group with good interactions. I could hear Rob's stories well. It was interesting to get this perspective and enjoyed the storytelling. I would definitely recommend this tour for both locals and tourists. It was fun to reconnect with Seattle and Pike Place Market in a whole new spooky way. Thanks!

2 January 2026
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Reply from Seattle Terrors

Hello, Trudy! Thank you for sharing such a great review! We love hearing that the tour helped you reconnect with Seattle from a fresh and eerie perspective. Rob’s storytelling and ability to engage the group are a big part of what makes the experience special, and we’ll be happy to pass along your compliments to him. We hope you’ll join us again for another spooky adventure!

Rated 5 out of 5 stars

Ballard Beer tour

The tour guide (we forgot his name) made it fun even though we were the only ones on the tour
Enjoyed the history of the beer & about that neighborhood

28 December 2025
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Reply from Seattle Terrors

Hi, Christine! Thanks for sharing your experience! It’s great to hear that your guide made the tour enjoyable, even as a private group, and that you liked the history. We’ll pass along your kind words. We hope to welcome you back!

Rated 5 out of 5 stars

Really fun and interesting history…

Really fun and interesting history about Seattle

23 February 2025
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Reply from Seattle Terrors

Hello, thank you! We’re glad you enjoyed learning about Seattle’s history and had a fun experience. We’d love to welcome you back for more stories and adventures!

Rated 5 out of 5 stars

This Seattle coffee tour was so fun and…

This Seattle coffee tour was so fun and informative! I would recommend it to both locals and visitors. I enjoyed going around to the local coffee spots in and around Pike Place Market and trying their coffee! I learned so much of the history of coffee and Seattle's imprint on the coffee culture we know and love today. Our guide Zack knew so many facts about coffee and Pike Place Market and that kept the tour interesting.

12 December 2025
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Reply from Seattle Terrors

Hello, Kelli! Thank you for your feedback! We’re so glad you had such a fun and informative experience exploring local coffee spots around Pike Place Market and learning about Seattle’s rich coffee history. We’ll happily pass along your wonderful compliments to Zack for keeping the tour engaging and informative. We hope to welcome you again soon!

Rated 5 out of 5 stars

Fantastic tour, thank you!

Amara was fantastic and was able to answer all of our inane questions whether they were related to the subject matter of the tour or not. Thank you for a great tour!

27 November 2025
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Reply from Seattle Terrors

Hello, Mike! We really appreciate your review! It’s great to know Amara made the experience fun and informative, no matter what questions came her way. She’ll be happy to hear your praise. Thanks for touring with us, and we hope to see you again!

Rated 5 out of 5 stars

Great Time!

David was great and very knowledgeable of Seattle, its history and of course, it's ghostly history! My wife and I were the only ones on the tour so it was a very personalized experience and I feel we got more out of it! Overall a great time and David gave us some great advice on where to go while we were still in town! Thanks!

17 November 2025
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Reply from Seattle Terrors

Thank you for sharing your experience! It sounds like David made your private tour especially engaging, and we’re happy his local insights added to your time in Seattle. We’ll definitely pass your compliments along to him. We hope to host you again whenever you’re back in the city!

Rated 5 out of 5 stars

Great time!

The guide was very knowledgeable and fun! I loved listening to the stories and learning more about Seattle.

8 November 2025
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Reply from Seattle Terrors

Hello, Marcela! We appreciate your feedback! It’s great to hear that you loved the stories and found your guide both knowledgeable and fun. Your compliments will definitely be shared, and we hope to welcome you back on another Seattle adventure!

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