Good UI, Easy to set alerts however not fit for purpose. Paid for Premium but didn't receive any alerts from the searches I set up. Luckily I was checking daily directly with the airline (BA)... See more
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See what reviewers are saying
Really good design, but let down by spotty support and recent problems, some created by BA. For some unknown reason which SeatSpy won't address, they've stopped showing award seats for 352-355 days be... See more
Complete scam. Take your money, you get no notifications or information from them. And they roll over your subscription each year without notifying you so unless you check your credit card/bank statem... See more
This is a fantastic service. I first joined up as a free member and then upgraded to the premium membership once I realised how much time and frustration ploughing through airline websites could be sa... See more
Company details
Information provided by various external sources
Find reward seat availability for British Airways and Virgin Airlines.
Contact info
United Kingdom
- support@seatspy.com
- seatspy.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent app
Excellent app. Rapid updates via email when reward seats open up.
Great site
Great site, reward seat alerts work brilliantly- can’t make up my mind where to go when restrictions are lifted, so have set up several alerts. Love it when I receive a text and email letting me know when new seats have been added! Highly recommended 😍
Absolutely fantastic app!
Absolutely fantastic app! I often check manually but the most useful was when I received an alert and was able to get an award flight I really wanted. Paid for itself 10 times over in my opinion.
Good option
Not used them much but easy to use and did what they said they said they would and alerted me for BA seat openings.
Really great for checking BA…
Really great for checking BA redemptions, although I haven't used to book yet I will use it when I do.
Good Site
Good for checking for BA redemptions. Looking right now to use up my Companion Voucher!
Fast and Reliable
Fast and Reliable, excellent search facility for seat availability with BA and Virgin.
Never had issue with availability between BA and Seat Spy all have been correct each time when booking.
FAR better system than BA currently has on offer for seat search!
Well Worth Your Time
Seat spy is a great way to save time when looking for award seats.
Great site for BA searches
Great site for BA searches, can't wait for them to expand
Great site for looking at Virgin or BA…
Great site for looking at Virgin or BA reward flight availability. Shames that you can't set an alert notification for free any more for Virgin flights.
Pretty easy to use
Pretty easy to use. Can’t wait to start booking when travel opens up.
Thanx SeatSpy
Thanx SeatSpy! 4making it easy 2search 4sort-after seats &ur website being user-friendly.
Excellent information
Keeps you up to date on all upgrades seat releases for your flight.
Very clever
Very clever, such a good website. I find it so hard and frustrating to search BA’s & Virgin’s websites for availability and this site solves it in an instant. And is 100% accurate/reliable
Great idea
Great idea, as it eliminates trying to find the answers on airline websites for seat availability, which is never easy
THE MOST MARVELLOUS SITE YOU COULD EVER…
THE MOST MARVELLOUS SITE YOU COULD EVER WANT, SAVES ALL THE GOING BACK AND FORWARD WITH AWARD SEAT SEARCHES, THE BEST SITE YOU COULD EVER WANT, WELL DONE TEAM INVENTING THIS-OR RATHER A BIG THANK YOU, ENABLES INSTANT CHOICES TO BE MADE AND BOOKED!!!
Good way to find reward seats
I have set up a number of alerts and all have worked perfectly. Even showed up a seat that I had just released so proved the system works. If you are looking for seats for a date range or just planning a trip this is a very helpful tool
Great website
Great website, easy to use, it works, what else do you need?
Great app-- very very useful
Incredibly useful and simple to use!
An incredibly useful website that takes the pain out of finding reward flights. The ability to see outbound and return dates together makes searching for reward flights easy!
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