SeatPlan Reviews 

5,440
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

I have been using SeatPlan for years and find it so useful to find good seats at the theatre. It is frustrating that these days you can only look at a few seat photos before the website tries to sell... See more

Rated 5 out of 5 stars

My preferred theatre ticket retailer. The website combines ticket sales for all the latest and most popular shows with a community sourced 'view from my seat' which makes picking the best seats at the... See more

Rated 5 out of 5 stars

I regularly refer to Seatplan to look at views from various seats at theatres. I usually purchase my tickets from Seatplan too, because the prices are often better than most but I like the fact that... See more

Rated 5 out of 5 stars

SeatPlan is absolutely brilliant! The website is easy to use, and I love being able to see real photos from other theatre-goers before booking — it really helps you pick the best seats. Everything f... See more

Company details

  1. Event Ticket Seller

Written by the company

SeatPlan has been helping theatregoers find the best theatre seats since 2011. We display view from seat photos and aggregate availability and prices from leading theatre websites to find the best prices and deals. As a Secure Tickets from Authorised Retailers (STAR) accredited seller with over 300,000 happy customers, you can buy tickets with confidence through the secure and encrypted checkout process.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(5,440)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the website

Love that we can see the actual location and virw from the seats, also easy to choose and pay, quucj service and email with ticket sent to you quuck.

12 September 2025
Rated 5 out of 5 stars

Simply got my tickets!

The app was simple to use and all the confirmation emails came through with our electronic tickets, no fuss. Can’t wait to see our show!

25 September 2025
Rated 1 out of 5 stars

Too many unsolicited marketing emails…

Too many unsolicited marketing emails when I expressly opted.

24 September 2025
SeatPlan logo

Reply from SeatPlan

Hi Jonathan,

Thank you for your email. We’re sorry to hear you felt you received too many emails from us.

Looking at your account, we can see that you had not opted out of marketing when signing up. Our marketing team have now unsubscribed you, but this can also be done by changing the marketing permissions under the ‘email settings’ section of your account, or by clicking the unsubscribe link at the bottom of the email.

We hope you had a good experience booking with SeatPlan despite this, and that you enjoy your show.

Kind Regards,
Team SeatPlan

Rated 5 out of 5 stars

My goto site from now on!

I wanted tickets to see ghost stories, so I went to the peacock theatre website..the cheapest seats we could find were off to the side, so I went to seatplan.com to check if there was a photo from that seat. I was pleasantly surprised that the tickets were £20 cheaper each from seatplan. This will be my goto site for theatre tickets from now on!

22 September 2025
Rated 5 out of 5 stars

i haven't received the copy of the…

i haven't received the copy of the tickets yet - just the receipt. please send

22 September 2025
SeatPlan logo

Reply from SeatPlan

Hi Karin,

Thank you for your review. Details on how to get the e-tickets reissued can be found in either your confirmation email or the 'My Tickets' section of our website. Alternatively, please contact us via email on help@seatplan.com and we can assist further with this.

All the Best,
Team SeatPlan

Rated 5 out of 5 stars

Easy to use

Easy to use, quick and simple, plus came with photos taken from the seats we booked and reviews so we knew what to expect.

20 September 2025

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