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See what reviewers are saying

Rated 1 out of 5 stars

Travelled to Florence for Fiorentina vs Crystal Palace, the reseller who sold our tickets via SeatPick inputted different information on the Fiorentina site to what appeared on the tickets he sent us,... See more

Company replied

Rated 5 out of 5 stars

Was a bit worried at first but had a great experience buying tickets to the Eurovision final via SeatPick. Tickets come on time with confirmation and follow up emails in between.

Company replied

Rated 5 out of 5 stars

Me and a mate went to watch the Chelsea vs gent game at Stamford bridge and decided to try and get tickets through seat pick/stubhub shortly after buying our tickets I instantly got an email from st... See more

Rated 3 out of 5 stars

Everything went smoothly. I was VEEEERY hesitant at first. Will I get my tickets and if so what kind of tickets would it be? My tickets were provided by Stubhub. Stubhub contacted me and were very... See more

Company details

  1. Event Ticket Seller

Written by the company

Find ticket deals to sport, concert and theatre events with SeatPick. Search and compare the best ticket sites in one place. The best ticket, at the best price.


Contact info

3.5

Average

TrustScore 3.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first time

First time i’ve bought tickets on a platform like this. Great experience, they helped me very fast if I had questions. I will definitely buy more later.

Thank you for giving me an great experience at Tottenham-Frankfurt

10 April 2025
Unprompted review
Rated 2 out of 5 stars

I bought 2 tickets online yesterday but…

I bought 2 tickets online yesterday but up to now I haven’t got any confirmation whatsoever
I even wrote an email to them yesterday but no response up to now

13 February 2025
Unprompted review
SeatPick logo

Reply from SeatPick

Hi,
Can you please send us your email again to hi@seatpick.com

So we can make sure you received a response?

Rated 5 out of 5 stars

Very Helpful

Failed in my attempts to get Coldplay tickets, SeatPick was recommended to me by a friend, and I managed to pick up two tickets at a very reasonable price.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

The skyscanner of ticket finding

Helped me find the cheapest tickets for a concert!
I looked everywhere to find a cheap ticket for the new Coldplay tour. They showed me all the available tickets in the cheapest price.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Chelsea vs gent

Me and a mate went to watch the Chelsea vs gent game at Stamford bridge and decided to try and get tickets through seat pick/stubhub shortly after buying our tickets I instantly got an email from stubhub giving me my tickets. When we got to the ground they were scanned and we were both allowed in no trouble at all would recommend to use this way if you cant get tickets from the official club.

(My pfp is a photo of the game)

3 October 2024
Unprompted review
Rated 3 out of 5 stars

Stubhub tickets refused at FC Union Berlin match

I bought 2 tickets to FC Union Berlin vs TSG 1899 Hoffenheim at Stadion An der Alten Fosterei Berlin before I left Australia and was denied access at the stadium yesterday.
Trustpilot reviews for SeatPick were positive so I thought this would be a valid transaction.
SeatPick site went to StubHub where I paid for Euro146.61 for 2 tickets in the Gastberiech Away Fans section.
StubHub emailed 2 tickets the day before the match which were printed as advised and taken to the stadium.
The stadium would not let ticket holders in that were bought from resellers such as StubHub. We were also told that only members of Hofferheim would be allowed into the away fans section.
So we were unable to use our 2 tickets so can only hope for a refund.

Update: Lodged a claim through the StubHub website with the details and had a phone call the same day from StubHub to organise a refund and voucher.
Disappointed to miss the match but impressed with how responsive StubHub was with the refund.

21 September 2024
Unprompted review
Rated 1 out of 5 stars

No response

Can you guys email me? Iv send you an email yesterday about tickets iv never recieved. You reply on this but your not replying on any mails....

Iv ordered tickets trough your website but never recieved them. Iv paid a lot of money and not getting responses from you.

4 July 2024
Unprompted review
SeatPick logo

Reply from SeatPick

Hi, what email are you using to send your emails to?

We don't have any correspondence from you.

Please send an email to hi@seatpick.com, and we will resolve any issues you might have.

Be careful of buying tickets from fake platforms that pretend to be SeatPick.com - only buy on the official site.

Thank you,
John

Rated 5 out of 5 stars

Great site

Great site, it was easy to compare all the tickets and find the best prices for Arsenal premier league tickets.

11 May 2024
Unprompted review
Rated 1 out of 5 stars

Recently ordered trough seatpicks…

Recently ordered trough seatpicks website for tickets for the Euros2024. Since last saturday Iv recieved dodgy emails from the other party that the tickets are “send” or will be recieved a few days before the game. Iv contacted seatpicks about this mather and they still havent replied to this. I think they are supporting a scamming website, but im not 100% sure yet. No tickets and no real replies/help from seatpick in more than 48 hours. Not good.

Iv mailed you guys on the 24th of june and NEVER EVER recieved an email back. How am I suppose to contact you then?

22 June 2024
Unprompted review
SeatPick logo

Reply from SeatPick

Hi,
Sorry for your experience - but we didn't get any emails from you.

Could you please check to see if you actually purchased tickets on seatpick.com and not on another platform?

There are some sites that pretend to be the official SeatPick site.

In any case, please send us a direct email to hi@seatpick.com, and we will take care of this.

Thank you

Rated 1 out of 5 stars

DO NOT BUY!!!!

DO NOT BUY!!!!! SCAMMERS. You will get screwed by them i bought a ticket for real vs bayern way in advance they told me that i was "100%" garenteed a ticket everytime i contacted customer support (like 1000 times) and assured me i would get a ticket just for an hour before the game to tell me that my ticket wasnt avabile and to go f my self. please spend the extra 30 and buy from a legit website these folks are scammers!!!!!! I beg you not to use them i read all of these bad reviews too but decided to try and save money and take a chance just trust me dont make the mistake i did. all the good reviews are fake please please please dont screw yourself.

8 May 2024
Unprompted review
SeatPick logo

Reply from SeatPick

Hi Gavin,

Can you please send us your order confirmation number to check what happened here?

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