It has been an absolute pleasure working with Chelsea over the past month. She played a pivotal role in helping me secure what is truly a dream role. Her communication from day one has been exceptiona... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My time working with Dan Massey has been nothing short of brilliant and supportive. Dan was able to talk me through each stage of the process and secure the salary I wanted for the right role. Couldn’... See more
Company replied
Been guided through the process with Oli Light who has been exceptional- great communication and an all round nice guy. He has given me help at every stage and has genuinely wanted to help me land m... See more
Company replied
I was recently successfully placed in a new role by Dan Massey. He was professional, thorough and communicated everything clearly and promptly throughout the whole process. When he gave me the good n... See more
Company replied
Company details
Written by the company
Transforming the way brands recruit tech talent in the UK, USA, Europe and Australia. Searchability is home to the world's only full service recruitment ecosystem (or RECOsystem as we like to call it), that has solutions no matter where you are on the hiring and job search journey. Working across the globe (Texas, London, Amsterdam & Australia) our Searchability ecosystem connects the best candidates and companies in the world. Sectors we specialise in: Strategy & Leadership | Design & Creative | Gaming | Performance Marketing | Digital Marketing | IT Support & Infrastructure | Software Testing | DevOps & Cloud | Computer Vision & Robotics | Cyber Security | Data Management & Governance | AI, Machine Learning & Data Science | Data Engineering | Data Analytics | Software Engineering & Development Services: Permanent Recruitment | Contract Recruitment | Retained Recruitment | Hybrid RPO | Scalability | Employer Brand | Marketing Service | Employee Workshops | AI & Technology | MeetUps & Events | Market Insights
What We Offer
Written by the company
- Intelligent insights
- We offer tailored data insights and candid advice with every partnership, guaranteeing to add value to your current and future hiring strategy.
- Quality CV shortlists
- We don’t bombard you with CV’s – we’ll only send qualified candidates who we are confident would be right for your role to ensure the process is streamlined and effective.
- Maximum hiring success
- Our consultants are experienced in handling a multitude of obstacles in the hiring process – we maximise offer acceptance rates to help you pip your competitors to the post for top talent.
- The right consultant pairing
- You’ll have one main point of contact who knows their market inside out, is lovely to deal with (our core value here is BE SOUND) and will go over and above to find you the talent you need.
- Unparalleled tools & access
- We invest in the best tools to source, attract and engage tech digital talent, including the Searchability tech community of over 200,000 of the UK’s top rated tech digital candidates.
- Extension of your brand
- We immerse ourselves into your employer brand, EVP and processes to tailor our approach to talent attraction for your organisation.
Contact info
UK HQ Building, 58 Nicholas Street, CH1 2NP, Chester, United Kingdom
- UK: +44 (0)1244 567567 | USA: +1 737 290 0009 | AUS: +61 2 8877 8737 | EU: + 31 (0)20 800 4990
- info@searchability.com
- searchability.com
4.9
Excellent
948 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would happily work with them again
I secured a role elsewhere in the end, but I still wanted to leave a review because my experience with Searchability was great overall.
Tilly checked in regularly, kept me updated, and went out of her way to find opportunities for me — even after my initial interview didn’t go well.
I’d happily work with Searchability again when I’m back on the job hunt.
20 January 2026
Unprompted review
Reply from Searchability
Hi Aggée,
Thank you for taking the time to leave a Trustpilot review.
We’re glad to hear that your experience with Searchability was a positive one.
Congratulations on your new role, and we’d be more than happy to work with you again when the time comes. Wishing you all the best in the meantime.
Kind Regards,
Chloe
Great team
Absolutely brilliant team who supported me throughout the entire process, from the initial application through to receiving the job offer. Communication was consistent and clear at every stage, any issues that arose were handled promptly.
I would like to thank Patrick Doyle and Roisin Marsh for their support and involvement. A special thanks goes to Dan Massey, whose guidance, responsiveness, and reassurance through the process made a genuine difference.
19 January 2026
Unprompted review
Reply from Searchability
Hi David,
Thank you for taking the time to leave a Trustpilot review.
It’s great to hear that the process felt smooth and well-communicated from start to finish.
Patrick, Roisin and Dan will all be delighted to see this feedback!
Wishing you every success in your new role.
Kind Regards,
Chloe
• Stress-Free Job Search Thanks to Roisin
Roisin from Searchability was outstanding throughout my job search. She reached out after finding my CV and immediately took ownership of helping me secure the right role. Shortly after, she came back with an excellent opportunity at WhiteSpider.
From that point onward, I was able to focus entirely on preparing for the interview without worrying about the process, as Roisin handled everything smoothly, communication, coordination, and salary negotiation. She secured a strong salary range for me and made the whole experience stress-free.
I’m extremely happy with the outcome and grateful for her support and professionalism. I would absolutely recommend Roisin and Searchability to anyone looking for a reliable recruiter who genuinely cares about delivering results.
19 January 2026
Reply from Searchability
Hi Matin,
Thank you for taking the time to share a Trustpilot review.
We’re so pleased to hear you had a smooth, stress-free experience and that you’re happy with the outcome. Wishing you every success in your new role!
Kind Regards,
Chloe
Truly invested recruiters
I want to give a shout out to Cameron for the work he's done during this process. Unlike other agencies, ha was truly invested finding a role for me. He kept sending jobs suitable for my skills even after the initial job application wasn't successful. He kept checking in with me diligently throughout the whole process and finally managed to get me an unadvertised job well above my target salary range.
22 December 2025
Unprompted review
Reply from Searchability
Hi Gabor,
Thank you for taking the time to leave a Trustpilot review.
We’re thrilled to hear about Cameron’s dedication and persistence throughout your job search. It’s fantastic that he was able to secure a position above your target salary, and we’ll be sure to pass your kind words on to him.
Congratulations on your new role, and we wish you every success moving forward!
Kind Regards,
Chloe
Chelsea is amazing
Chelsea is amazing, very supportive, friendly, and fast, making the process so much better.
11 December 2025
Reply from Searchability
Hi Aikaterini,
Thank you for taking the time to leave a Trustpilot review. We’re so pleased to hear Chelsea made your experience supportive, friendly, and efficient - she’ll be thrilled to hear your kind words
Wishing you all the best moving forward, and thanks again for choosing Searchability.
Kind Regards,
Chloe
I had an absolutely incredible…
I had an absolutely incredible experience all thanks to Dan Massey! The whole process was extremely quick and seamless and Dan was very determined the whole way through. Whether it was organising interviews and meetings, or checking in and relaying information - I don't think I would have landed the position without Dans help! With his friendly demeanour and drive to help me succeed, I couldn't have asked for a better experience.
9 December 2025
Reply from Searchability
Hi Kieron,
Thank you for leaving a review on Trustpilot.
We’re thrilled to hear about your incredible experience with Dan! It’s fantastic to know that his determination, support, and friendly approach made the process seamless and helped you land the role.
Congratulations on your new position, and we wish you every success moving forward!
Kind Regards,
Chloe
Amazing People
I would gladly recommend Searchability to anyone looking for a dedicated and highly effective recruitment partner.
And I would like to thank Chelsea Hackett for her
exceptional support throughout the recruitment process. Her guidance, communication, and professionalism made the entire experience smooth and stress-free.
Regards
25 November 2025
Unprompted review
Reply from Searchability
Hi Waed,
Thank you so much for taking the time to share this lovely review! We’re really glad to hear you had such a smooth experience.
Your feedback means a lot to the team, and we really appreciate the recommendation. Wishing you all the best in your new role!
Kind Regards,
Chloe
Unethical data practices
They use unethical data practices to cold call people to solicit various things. I was shocked to see that my personal email and my personal phone number was being used without my consent.
22 November 2025
Unprompted review
Reply from Searchability
Hi Chloe,
Thank you for sharing your concerns, and we’re sorry to hear that your experience with Searchability was not positive. Please be assured that we take data privacy very seriously and never want anyone to feel uncomfortable about being contacted.
Upon investigation, we can see that your contact information was sourced via a third-party tool, Lusha. Searchability consultants occasionally use this tool for professional outreach, with the understanding that Lusha states it is GDPR-compliant, undergoes annual audits by independent third parties, and maintains ISO 27701 certification. You can find more information here: https://www.lusha.com/legal/privacy-notice/.
As Lusha is a completely third-party tool, our consultants do not have control over how individuals’ data is added to their systems, and we do not have the ability to remove data from their system. If you haven’t already, we recommend reaching out to Lusha directly to request the removal of your personal data from their systems, and emailing lushasystems@gdpr-rep.com if you would like to investigate your concerns further with them.
We will also conduct our own enquiry as we always want to be ensuring our 3rd party suppliers are operating within GDPR legislation, so thank you for bringing this to our attention, and we appreciate the opportunity to address your concerns.
I confirm that your information has not been stored on our own database & you will not be contacted again by our Consultants via our own CRM.
Best wishes,
Chloe
Jordanna, an incredible asset to recruitment
Jordanna Ramsey is an incredible asset to the recruitment sector. I have worked with many recruitment agents over the years to confidently write this. The entire process with Jordanna from an initial call to well into my placement has been managed with such ease, positivity and fantastic communications along the way for both myself and the client.
A friendly personality, professional and very knowledgeable with a very positive welcoming energy.
8 October 2025
Unprompted review
Reply from Searchability
Hi Peter,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Jordanna provided such a positive experience throughout your recruitment journey.
We’ll be sure to pass your kind words on to her, and best of luck in your new role!
Kind Regards,
Chloe
Great, supported exprience
I had a great experience with Searchability. They really ensured they thought I would be a good match for the role, and provided support and advice wherever needed during the process.
Alex was always just a message away, and kept in contact throughout the entire process to check how I was and keep me updated as things moved along.
15 October 2025
Reply from Searchability
Hi Georgia,
Thanks so much for your lovely feedback!
We’re so glad to hear you had such a positive experience with us, and we’ll be sure to pass your kind words on to Alex. Wishing you all the best in your new role, and thanks again for choosing Searchability!
Kind Regards,
Chloe
Professional and personable hiring experience
A big thank you to Charlotte McGill for her excellent support throughout my hiring experience. From the first time we spoke (after I was made redundant) right up until the interview offer, Lottie was always there to guide me. I was always kept up to date with the latest developments and she was consistently quick to message me back when I sent a multitude of questions. I really felt like I had VIP service from the off!
Thank you very much for helping me and making what could have otherwise been a stressful time a very positive experience.
6 November 2025
Reply from Searchability
Hi Darren,
Thank you so much for your lovely review! We’re thrilled to hear that Lottie provided such fantastic support and made your experience such a positive one, especially during what can be a challenging time. Our team always aims to deliver that “VIP” level of care, so it’s great to know that shone through.
Wishing you every success in your new role!
Kind Regards,
Chloe
Have just found a new position thanks…
Have just found a new position thanks to Dan Massey at searchability. He was great from start to finish. Thanks so much
24 September 2025
Reply from Searchability
Hi Melanie,
Thank you for leaving a Trustpilot review. We're so happy to hear that Dan helped you with your new position and was great from start to finish!
Best of luck in the future.
Kind Regards,
Chloe
Exceptional Recruitement
Exceptional Recruitement-
I cannot recommend Chelsea highly enough. Working with her was a truly exceptional experience that resulted in me landing the perfect job, and I am incredibly grateful for her support and expertise.
From our very first conversation, Chelsea demonstrated in-depth market knowledge and took the time to understand my career goals, skills, and cultural fit—going well beyond the typical role matching.
Throughout the entire process—from preparing for interviews to skillfully navigating the negotiation phase—Chelsea was an incredible advocate and trusted guide. She provided timely, actionable feedback and was always responsive.
If you are looking for a recruiter who is committed, highly skilled, and genuinely cares about your success, look no further than Chelsea. She is a one who will understand you and help you land into your next job.
3 November 2025
Unprompted review
Reply from Searchability
Hi Tejasvi,
Thank you so much for taking the time to share your experience! We’re delighted to hear that Chelsea provided such exceptional support throughout your journey and helped you secure the perfect role.
Wishing you every success in your new position!
Kind Regards,
Chloe
Great recruitment experience
Ryan and Dan were brilliant throughout my recruitment/interview process. Both very understanding and helpful throughout, and ultimately assisted in landing me a brilliant role!
22 October 2025
Unprompted review
Reply from Searchability
Hello Shivani,
Thank you for taking the time to leave a review for Searchability on Trustpilot. We're so happy that that Ryan and Dan were able to help you in finding a brilliant role!
We wish you all the best!
Sophie
Great recruiter who is easy to get hold…
Great recruiter who is easy to get hold of. They also check at each step of the process that everything is ok and if there’s anything they can do to help.
8 October 2025
Unprompted review
Reply from Searchability
Hello Sally
Thank you for taking the time to leave a review for Searchability on Trustpilot. We're glad to hear that your recruiter was responsive and and willing to help.
We wish you all the best in your new role,
Sophie
Contacting me from purchased data
Contacting me from purchased data. Dodgy GDPR
17 October 2025
Unprompted review
Reply from Searchability
Hi Patty,
We want to clarify that this experience is not in relation to Searchability or any of our consultants. Yesterday, we were made aware of a scam where individuals were posing as Searchability consultants using fake WhatsApp accounts (many from international numbers, and most using the name of "Anne" who is not someone we employ).
Please rest assured that Searchability has NOT purchased or used any external data, and no messages have been sent by us outside of legitimate business channels. We take data protection and GDPR compliance extremely seriously and are actively reporting this fraudulent activity to the relevant authorities.
If you’d like, please forward any details or screenshots of the messages you received to info@searchability.com, so we can continue to investigate and help prevent this happening to others.
In the meantime we have to flag this review to Trustpilot as it is in relation to an experience that was not with ourselves, and therefore not a fair reflection of our services. We're sorry that this happened and want to reassure you and others that we are working hard to report this to Action Fraud to protect individuals along with our reputation.
Many Thanks
Sophie
They got me a job!🎉
They got me a job!🎉My contact at searchability was always available to call and update me on progress, very speedy and relaying info.
There was just one point where we had a misunderstanding about my interest in the role and so another candidate was progressed instead, but we sorted it out and I got the job 👍
10 October 2025
Reply from Searchability
Hello
Thank you for taking the time to leave a review for Searchability on Trustpilot. We are delighted to hear that Jordanna was able to help secure you a new role, and stayed available throughout to provide progress updates and information.
We pride ourselves on delivering a five star candidate experience and so appreciate your candid feedback about where this could have been improved. Upon investigation it seems that there was a delay in the process on the client side, which we appreciate has an effect on the overall experience. We’re very glad to hear that the outcome in the end was positive and that Jordanna was able to help secure you the offer you wanted, but we will of course take your feedback on board to help improve our process going forward.
If we can assist further, please do not hesitate to get in touch, otherwise we wish you all the best in the new role!
Many Thanks
Sophie
I received incredible support from…
I received incredible support from Oliver through first contact and assessing the availability and suitability for the available role to scheduling an interview and eventually being offered the job. Very open and direct communication was key.
30 September 2025
Reply from Searchability
Hello Carolina,
Thank you for taking the time to leave a review for Searchability on Trustpilot. We are so happy to hear of the incredible support Oliver gave - especially around communication.
We wish you all the best in the new role!
Many Thanks
Sophie
Great experience with both Dan & Beth.
I'd previously connected with Dan Massey through an unsuccessful role, however we stayed in touch and when I applied for another role through Searchability, he and Beth Allen were great help.
I usually try and avoid recruiters, however from start to finish, both Dan and Beth were constantly keeping me updated, being completely transparent and answering any questions I had.
Would recommend both Dan & Beth and Searchability as a whole.
3 September 2025
Reply from Searchability
Hi,
Thank you for taking the time to leave a review for Searchability on Trustpilot! We're delighted to hear that Dan and Beth were able to support your career move and that you'd recommend them to others!
Best Regards
Sophie
Searchability has been exceptionally…
Searchability has been exceptionally professional. The team (especially Jordanna) helped with connecting me with a company. This was focused on a niche topic and they supported both sides. I Highly recommend Searchability.
30 September 2025
Unprompted review
Reply from Searchability
Hello,
Thank you for taking the time to leave a review for Searchability on Trustpilot. We're delighted to hear that Jordanna was able to help support your career search and that you would recommend us to others!
We wish you all the best in your new role!
Many Thanks
Sophie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.