Had a tumble dryer delivered today, only ordered it last night. The driver Seán made contact with me early this morning and gave me an estimated arrival time. Access to my home can be difficult but Se... See more
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I have purchased from the Mallow store this year and found staff friendly and helpful and prices are always competitive. Shop local when you have this option.
What a service, I ordered for delivery to Dublin on the Tuesday got a phone call from a Lovly lady on the Wednesday to make sure it was ok to deliver on the Thursday, later got a text message from the delivery guy who I taught was a bot, i replied to the text to say leave with a Neighbour if I’m not in they text me back to assure me they would take good care of the package, where do you get that these days highly recommend and will be my first point of call when I need anything in the future thanks guys
Ordered an oven, but just before it was to be delivered they noticed some damage, so they proposed a better oven and matched the price so i could still get my oven delivered on time .,very happy with their service and their pricing
I usually visit Sean Hennessy Electrical store in Mallow have done so over the years, It's a store with a great choice of items , staff are very friendly ,helpful and knowledgeable. I do like when I hear them give their own impression of an item they have purchased and its good or not so good points .Parking is also a plus ,giving one time to brouse and discuss your purchase . No need for North Cork to travel else where I can reccommend this stor highly to others .
I have purchased a variety of products from this company. Staff were friendly and knowledgeable of the products. Value was key in my experience and Sean Hennessy Electrical Superstores delivered on all fronts
Store in mallow is amazing, very helpful staff , after buying a few different appliances there very happy with them lots of choice and price range , will certainly be going back when needed
I have visted 2 stores the rathkelae store and the mallow store. I went in for a fridge in the mallow store a woman with blonde hair was helping me she knew the products well but when I went to pay I saw her being rude to the other employees which I find is very unprofessional especially infront of customers. Only positive is the young man who loaded the fridge into the car. The rathkelae store is another story. First I saw a shouting match between a customer and employee, when I asked an emplyee about products the woman seemed to know little to nothing about the product. Walked out without buying anything. Won't be visiting again. Wouldn't recommend to anyone I know.
Fantastic service, quick and reliable
Lovely staff too
Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale
My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so helpful and really knew his stuff, making it easy to find the right one.
Delivery was super quick too, and Sean, who dropped the fridge off, was friendly, professional, and had everything sorted in no time. Great service all round. I’d highly recommend Sean Hennessy Electrical to anyone.
I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away for recycling. Then the new one then had to have the doors removed before coming inside and refitted once inside, no one would even quote me for this except Sean Hennessys. They said they would be with me Friday and they turned up as promised. Absolutely thrilled, couldn’t recommend enough, they really went above and beyond to help me
I came home following surgery to find the fridge had died. Went to Rathkeale, explained my situation, picked out a new fridge and it was delivered within 4 hours! I didn’t get the names of the 2 delivery lads, but they swapped out the fridges, unpacked the new one and took away all the boxes and aeroboard as well as the old fridge. They were pleasant and friendly, nothing was too big an ask. Thanks so much. Great service all round!!!
Bought a product advertised as on sale. Paid online and after the transaction was completed I noticed that I had been charged in US dollars and due to conversion had paid a higher price than I had agreed to pay. Raised an issue with my bank who told me it was done on the company's end. When I pointed it out to Sean Hennessy customer care, they couldn't have cared less. They asked for proof to which I sent a screen shot of the transaction but radio silence since. Sounds like a scam to me. Handy way to make a few extra quid per transaction
Good product. Excellent price and next business day delivery. Package was well wrapped to withstand rain when left outside door.
Way better value then Currys and Harvey Norman
Best experience purchasing an appliance online. I ordered online on a Sunday evening, they were closed Monday due to bank holiday. I got a call early Tuesday morning to say they were on the way. The lad that delivered it was a gent. Really pleased that I purchased from Sean Hennessy ( the same appliance was in Currys) but I wanted to support an Irish business. I will definitely purchase from here again.
I bought a washing machine recently online and I had to contact the Rathkeale store about urgent delivery. They could not been more helpful. They told me how to get the extra free warranty. A great delivery man.
Im very satisfied and a brilliant company to do business with . Great prices also. A complete package thank you
I ordered a dehumidifier online and it was very fast shipped, very good wrapped against any damage on delivery and the communication was very friendly and transparent. And the price was better than at the very large competitor with the A and the false smile ;)
Highly recommended!
Went to mallow store saturday evening to buy a fridge freezer microwave toaster kettle left the shop with nothing 4 young people standing behind the counter with 0 customers in the store i was only a inconvenience to them that i wanted to buy something could not tell me if it was in stock or not in the mallow store so i said id buy the display model he said i couldent sell me that as he would be given out to i left the store with nothing ill take my business somewhere else
Bought a fridge Freezer this morning from the the most helpful girl called Grace - she was brilliant - so helpful And made sure my fridge freezer would be delivered today as I needed it urgently ! Grace deserves 10/10 - outstanding girl!! 👏👏.
The only complaint I have and hate complaining was it was a girl on her own who came to deliver - no man with her . She was again a brilliant girl but this was an American size Fridge Freezer and the old one was really heavy. It was very unfair on her to try and lift new fridge freezer off van and take away the old one! I had paid for 2 men to deliver as it was American Style Fridge freezer. Luckily there was a strong Ukrainian lady here with me who helped her.
Even for Health and Safety that American Style Fridge Freezer too dangerous for a young girl. Again she was very helpful and didn’t complain.
Grace and Delivery girl were outstanding but one girl shouldn’t be trying to lift that weight.
Again maybe it was the fact that I needed fridge/freezer urgently and they delivered just to be helpful and get job done.
The customer service which we received from Emma, Grace and their colleague was first class. They were pleasant, polite and efficient. In short they provided exceptional customer service.
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