Seamless.AI Reviews 

Here is what Seamless AI won't tell you that you wouldn't know to ask

You get 1000 credits a day in data, that's one credit per contact. Sounds like a good deal for the monthly fee. But the reality is, that equates to about 200ish a day if you're lucky because the data is absolute crap. The highest bounce rates of any platform we've ever used.

You can set a confidence score, which we do of about 70% (we need to be about that confident to move data into our CRM) and that means you pay for 1000 records but still, 400-700 of them BOUNCE. But you've still paid for their bad data. And the structure is rigged so you pay for way more than you're getting, in reliable data.

We've tried to address this with their "customer success" team many times but can't get them to care.

I do not understand how this company is still in business.

Horrible Customer Experience

I switched to Seamless.AI after years with ZoomInfo, impressed with the excellent pre-sales support and what the salesperson told me was an "exceptional" deal. However, my overall experience was deeply disappointing on multiple levels.
In my experience, I encountered a 15-20% error rate in contact details (phone numbers, emails, individuals no longer employed). I submitted many corrections or notices to this effect. A critical feature I used with ZoomInfo—searching for people with specific tenures—was absent, making the tool less useful for my needs.
My outreach results were poor: I connected with only 1 person out of every 300-400 outreach attempts, even with proven messaging. When I decided not to renew, I submitted a cancellation request six weeks before my contract ended. Despite copying the CEO, Bornancin, I received no response until I disputed the charges with my credit card company. It was the credit card company that contacted me, not Seamless. I later found out the contract had a two-month cancellation clause, effectively locking me into another year, with no ability to cancel
To make matters worse, a former employee recently signed up for the same package at HALF THE PRICE I paid. Seamless.AI is all about great pre-sales service but offers a mediocre product and terrible customer support.
Be cautious—read the agreement carefully, and if you’re a small business, consider exploring other options.

Best crm on the planet, the boost in productivity is worth every dime

Seamless has predatory pricing terms. The software has a lot of dynamic and useful features and I wish I could offer a better review. Unfortunately, I do agree with the other 1-star reviews here. Be careful before you start an engagement with Seamless.ai

The worst customer service ever! They require me to meet with them to cancel the service and receive a refund. "see I’ve created a ticket for you that will need one additional step to set your account to not renew. We need to setup an account overview meeting to proceed. In that meeting we will discuss what is driving you away from Seamless.AI, any product feedback you might have, review alternative options that may be a better fit for your current business needs, and how we can help you get the maximum ROI out of Seamless.AI with the time remaining on your subscription.

You can schedule your account overview meeting with me at the link below:

Book a meeting with the removed name

Note: Your request to not renew can’t be processed without your account review.

I saw other reviews about the worst experience and I have to say I second all of them. They don't care about their customer - they just want to collect money and move on. We don't use the service, haven't used the service, asked to get out of the contract early - and as a small business owner we are trying to keep the lights on so trying to save as much money - they don't care at all. They said too bad. They actually said "we don't care" in the email. I would stay away. There are a million other tools out there that anyone can use that does the same thing.

By far the worst experience I have ever had trying to buy a simple service like a database. The salesperson was deceptive in his wording, gave me verbal "month to month" agreement, but then sent over an agreement with a 12 month contract. That was 5 days ago. To this day, we still don't have access to the system we paid for. I have a salesperson sitting around doing absolutely nothing who is locked out of his account while Seamless.ai tech support does nothing to help us. They are by far the worst customer service and sales experience I have ever had and I will never use them again. As a high level marketer, who has 25yrs of experience, I recommend a lot of tools to clients I work with. I will never recommend this company again and will only recommend zoom info or some other service that at least answers their damn phone.

Results are very inaccurate. Usually wrong name, email or number results. Let's of bad or hard bounce emails. Even when you try to cancel, they will still try to renew you. DO NOT USE. Much better options available. Not sure where the AI is because it doesn't seem like anything special

Honestly, has room for improvement but still as is, I will give it a pass.

Excited to start with the product. I recently purchased it because a friend told me he uses it for his businesses. I'm hoping for the same results he has had. It's been two good weeks and so far everything is good. Data seems fine, though some is lacking, but I don't really care about accurate phone numbers.

Some really cool features on this thing! Love that I can upload my old contacts and lists and have it update any outdated info! Huge time-saved.

I ma always skeptical about another 'miracle' tool. Seems like there is a new one every week. Call me Old School, but sometimes less is more. At a friends insistence, I decided to check this out. Honestly, seamless surprised me. Will be using it as a foundational part of my networking and outreach from here forward.

Seamless has been a great game changer. I used to spend hours searching potential commercial clients. Now, I can build target lists in minutes. It's paid for itself many times over.

The landscape is changing, more competitions entering the space with the AI boom. Seamless does appear to have a large head start but their success will depend on how the next 5ish years go. There are plenty of instances I've seen that points to them succeeding. I think they've raised a lot of money and growing so stability for me and others perception is solid.

Stay away!
Their product does not offer anything different and most of the contact we found were outdated.
One thing that makes them stand out is their predatory practice of auto renewal your policy every year. We luckily read reviews and got it removed from contract but they are so used to extortion that they still tried to charge us and sent email for payments at end of year.

I've got friends who are in other sales roles and we get together and share pros/cons of our roles. All I can say is I'm fortunate to be in my role and don't plan on leaving for a long time. Can easily be a long-term job if it's your type of work; it means hundreds of calls but at the comfort of your home. Allows for great flexbility.

Seamless is a top 3 company in this space , good brand recognition, everyone needs sales so my job was a bit easier than my last. Teams energy is infectious, so I pushed hard and almost got burnt out.... Use PTO Wisely

Is it worth the price? Yes. The amount of time it has saved my staff has been astounding. I've actually been able to transition one of the sales assistants over to a full time sales because of how much time we have saved.
We no longer need them doing all the research. Now they can be making sales too!

Searching for prospects to find a review can be such a pain as I'm a saleswoman. I just want to sell and make my money. Seamless.ai has finally allowed me to do that. It's saved me so much time that I've been able to double my income in the last year. Is it worth the money? Without a doubt. Highly recommended.

No issues so far. Sales rep made me feel very confident in my decision and so far I have not been disappointed! I would recommend this to any other small business owners!