While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our payment gateway eway partnered with them to help small-medium sized business get PCI compliant.
I am disappointed. Sometimes they do not even bother to reply back. Of course, I will not do business with them but if eWay forces us to pay these guys, I will be looking at find another payment gateway. It's a shame because eWay in itself provides great service.
I was told by my debit/credit card terminal provider Elavon that I have to use trust wave for my PCI DSS compliance. I have never in my 25 years of business come across a company that is so unprofessional, rude and there office is in Poland so the call centre staff don't have a clue about anything and just keep repeating the same thing again again. I have used security metrics on a number of occasions in the past with them being the recommendation from Barblaycard. I will be sticking with security metrics in the future
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
