Parts are excellent quality and dimensionally accurate. Screw-Express has a very good website for finding product and excellent depth of product offerings. Shipping took significantly longer than expe... See more
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About Screw-Express.com
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Screw-Express.com

The Screw-Express.com website specialises in the online sale of screws and fasteners (over 45,000 items in stock) for professionals and private individuals. Screw-Express.com is an easy to use website, allowing you to buy a single unit of screws or fasteners as well as whole boxes of 10, 30, 50, 100, 200 or 500 pieces for example depending on the references. No minimum order, fast delivery in England. Examples of products: wood screws, terrace screws, plasterboard screws, metal screws, washers, nuts, bolts...
Contact info
Z.A Nord, 72300, PARCE-SUR-SARTHE, France
- customer.service@screw-express.com
- screw-express.com
Hasn’t replied to negative reviews
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Missing part of the order.
The order turned up on time but I ordered 40 coach bolts and nuts but when I opened the package only the bolts were inside! Have emailed the company but as yet have had no response.
Great product, poor delivery time
Parts are excellent quality and dimensionally accurate. Screw-Express has a very good website for finding product and excellent depth of product offerings. Shipping took significantly longer than expected even though I paid extra for expedited delivery. Although to be fair, this was more of an issue with my local delivery service which was out of direct control of Screw-Express.
Small online problem sorted quickly
I steel waiting for delivery.
I steel waiting for delivery.
I don't have any information about my order.
Arrived on time in a few days as…
Arrived on time in a few days as promised.
Great service.
The listings are very confusing
The listings are very confusing, and I ordered the incorrect size as a result. And I asked to return the goods with no response for over a week. Product is fine if listed poorly. But the lack of response is not great. Although you have requested a review multiple times, you have not organised the return.
i still have not received my order
Prompt delivery goods well packaged and…
Prompt delivery goods well packaged and full tracking information for the parcel, what more could I ask for.
This is the second order I placed
This is the second order I placed, the first one was short, someone could not count!
But this second order was first class, prompt and at a good price.
I’ll let ye know when I get my stuff.
Not a good experience.
No tracking info. No package received. No invoice, though I paid with Mastercard. No response to my customer service question.
Fraudulent website
They don't understand that in the UK "express" means next day, (think what Screwfix would do!) my stuff took over a week.
Fraudulent to use the UK flag in the website when they don't have UK stock and ineviatble snail like delivery from France takes ages.
I have not received my parcel ordered…
I have not received my parcel ordered about 3 weeks ago…. But my card has been charged!
Many problems
Having had to finally collected my parcel from GLS depot myself, I find that one part of the order is not as requested . I wrote asking for the missing parts, but they don’t reply. A disaster from start to finish
My order went well
My order went well. They have special screws that the stores don't have.
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