Hi - I’ve been chasing SWE for over 2 years about missing/damaged black handrails. I was offered 8 grey replacements + £100 to get them re-sprayed, which I initially turned down because I wanted a per... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So Georgia still no refund! You have partially refunded the goods I sent back but failed to refund me for the gates you never actually delivered! I am over £500 out of pocket still. Its shameful! I ha... See more
HORRENDEOUS!!!! Avoid like the plague!! Ordered gate (£266) waited 3 months, was given the run around in that time of fake consignment numbers, no gate arrived. Company ignored my requests for... See more
Without doubt the WORST company I have ordered from. After 2 MONTHS I still have not received my goods or any information about the order. NO ANSWERS to numerous telephone calls, chat or email enquiri... See more
IT PAINS ME TO HAVE TO PUT ONE STAR…
IT PAINS ME TO HAVE TO PUT ONE STAR THERE!!!
If being scammed, being mislead by false advertising, being blatantly lied to, being replied to with sarcastic comments, then this is the Company for you. When Customers click to buy, it states that they're waiting for new stock on the product...so to pre-order & pay...The thing they don't tell you is that there is no stock coming in & the chances of them getting in touch at some point to notify you that it's back in stock & out for delivery is a total load of you know what!!!
In a nutshell...they take Customers money with no intention of sending what they've paid for & stall for as long as possible to refund them & not at all if they can get away with it!!!
I had to open a case via PayPal...It is them who decided in my favour & gave me my money back...
FAO Georgia (who's a so called "employee" there) don't attempt to reply to my review, you can stick your sarcastic reply way way up there where the sun don't shine love!!!
FAO Sahib (who's a so called "employee") As I've already said to you...When, this farcical, shameless so called Company falls on it's bottom, make an honest living...do stand up comedy because your messages are absolutely hilarious pal!!!
If I could leave 0 stars I would!!
If I could leave 0 stars I would!!!
This company have received payment for my screens weeks ago.
No screens, no refund, no reply to emails!!!
Absolutely shocking! Scam company! Do not order anything from these rip off merchants.
Do not order from this company.
Do not order from this company.
I am reporting them to trading standards.
They are con artists
Screen with envy order
I placed orders with this in July and August. They failed to supply my goods. I have been trying to get a refund since 21st July. They constantly ignore my request. I have asked my credit card company to try and help me get my money back. They don’t deserve any stars. They are a terrible company to deal with.
0 stars
0 stars , made orders for radiator covers in Feb 2022, which initially said 6 week timeframe for delivery however again changed to month after month !!! Still no radiator covers and no response to emails /web chats / phone calls !!! This is over £200 and we are absolutely devastated 😡
Criminal Fraudsters
Take your order, take your money then NOTHING.
Do not use this company. Section 75 claim now going through.
Wow, terrible company
Wow, what a terrible company!
Do not use this company, they don’t send the order, they don’t answer the phone, they don’t answer social media, they don’t reply to emails.
£1000 order and we have nothing, luckily we paid by credit card so currently in the process of a charge back.
AVOID AVOID AVOID
0 -- DO NOT ORDER FROM THIS COMPANY--DELETE ALL EMAILS
0. DO NOT ORDER FROM THIS COMPANY. THEY DO NOT SEND THE PRODUCT AND LIE AND LIE. WE WILL TAKE THEM TO COURT!
DO NOT ORDER! Awful and shockingly dishonest company!
Screen with Envy does NOT deserve even a single Star! Shame on this company! This kind of modus operandi from an online retailer is my worst nightmare!!!
I guess I am scammed!
If you are tempted with their sale offers and thinking of ordering, please DON’T,
save yourself from unnecessary stress! This company seems to operate to lure customers into ordering, they take the money and run with it, and you will never see the goods that you order.
I don’t think they intend to, they just take your hard earned money. How shameless!!!
I ordered decorative screen panels with NEXT Day delivery promise on 12th April 2022, but 4 months on I still HAVE NOT received the items. They gave me empty promises, pushing back delivery month by month but it never arrived. Read the negative reviews and I realised then I am one of these poor customers who are unfortunate to have dealt with this awful company. I requested a refund, and was promised to receive it in 3-7days but 1 month on I still haven’t receive it in my account. All empty promises, again. I emailed them again in the hope that they will do the right thing, and to let them know that I will be taking action if they don’t refund… now they no longer respond to my email.
I am now going back to my credit card company for a refund.
But how awful is this company?! And why, despite the many complaints and negatives reviews are they still allowed to continue to trade?!!
Does not do refunds
Does not do refunds! I have now chased 3 times for a refund for a product that was never delivered, with direct communication with CEO promising a refund and still it has not happened
I will be taking them to court if they don’t pay soon
Would give 0 if possible can anybody…
Would give 0 if possible can anybody give me a like if you have been waiting a year for a product?? This is beyond acceptable having paid in full a lot of money and still waiting been given every excuse in the book
Ordered on 1st sept
Ordered on 1st sept. Two fences plus posts. Compared to their companies for similar it was 100 quid cheaper. Only then did I start to cotton on to the swathes of disgruntled customers with no or faulty goods trying to get a resolution from them. Then I noticed comments of a negative nature getting deleted. Worried, I tried to email to be greeted with the same generic responses. I’m not hanging about for months. If they don’t deliver within 15 days of my order I’ll be getting my money back via my card. Note to the company. You’ll grind it into the ground by acting in this manner. What seemed like a decent company at one point will be ruined. If there are issues, stop taking orders doing sales promotions etc. it’s not fair on your customers.
Would give a 0 rating if I could
Would give a 0 rating if I could. Stay well away. Absolute nightmare. Order day keeps getting pushed back. Been waiting since end of May. They give you a vague due date then nothing. Yet they still advertise over the social media platforms!! When I expressed my disappointment/concerns on their pages, they removed all comments and others too! I can no longer comment on their page, it won’t allow me but they still have my money, shocking.
This has to be one of the worst companies I have ever dealt with
This has to be one of the worst companies I have ever dealt with. I ordered some screens 3 weeks ago, had an email saying they had been dispatched with a tracking number. Nothing has arrived. I have spent hours on hold trying to talk to them - their system reports wait times on the phone of 3-11 minutes but every time hold continues until I am cut off at 30 minutes. I have left multiple messages and emails asking to cancel the order but nothing. I managed to talk to somebody on online chat once and was told that they wouldn't be available until October. I would strongly recommend to avoid this company
FAKE COMPANY!
Worst company i have ever experienced! I suggest everyone reports them to trading standards as you don’t even get the item you pay for! Their website is a lie and after getting in touch with them, you get promised a delivery date then it gets pushed back another month! This has happened around 4-5 times now and i have been waiting around 7 months in total as i tried re ordering it. Complete waste of time! I want a refund! SCAM!
If there were an option for Zero stars…
If there were an option for Zero stars then I would choose that option...... Two separate orders made over 7 weeks ago and still nothing delivered. Was not even informed about any delays when I ordered. I have chased many times on the phone only to be cut off after a 30 min hold time telling me nobody is available. I have left messages but no body returns the calls. The company online chat is useless and when they do respond its only LIES. Have contacted credit card issuer now to start a refund. DO NOT use this company unless your happy for them to take your money and not deliver on their so called promise.
Do not order from this company unless…
Do not order from this company unless you want to be massively disappointed.
Sent the items however we want to change the posts that they’ve sent and they do not pick up the phone or respond to email’s.
I’m just about to contact trading Standards
Fraud?
Screenwithenvy have repeatly tried to have my review removed questioning authenticity even though I had a long and very difficult email debate about their horrific service.
I have no doubt that the running of this company is by fraudulent owners. I paid for a gate and they sent a couple of planks and part of a frame.
avoid at all costs
avoid at all costs. spent around £1k on screens and a gate in july, with a 1-5 day delivery time as all products showed as in stock. a week passed, then 2 and then 3. i got no communication and had to keep chasing to be told they are waiting for stock, despite them still advertising sales on stock being available which included the products i ordered. luckily i paid with paypal so i trust my refunds will arrive as i have raised cases to cancel my order, absolute joke of a company
Cowboys
Purchase a 3ft Gate, half the pieces are missing, tried calling them and emailing them to no joy. Stayed 13mins on the phone no one picked up complete cowboys.
Don't waste your money on this company. Shocking experiences keep well away.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




