Screen Doctor Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that device repairs are completed very quickly and to an exceptionally high standard. People also genuinely appreciate the friendly, approachable, and knowledgeable staff who always handle electronics with great care. Consumers consistently emphasize the excellent communication and regular updates provided throughout the entire repair process. Reviewers are particularly happy with the highly reasonable pricing and the outstanding overall value offered by the business. Many state that their fixed phones, watches, and tablets feel completely brand new again after being successfully serviced. Because of this reliable service, locals would not hesitate to return for future electronics maintenance.

What people talk about most

Service

Users describe positive interactions with service, highlighting friendly staff and efficient repairs.... See more

Product

People report satisfaction with the product and repair services, noting that batteries, screens, and charging... See more

Price

Reviewers highlight positive aspects of price, consistently noting that costs are very fair and reasonable... See more

Quality

Customers consistently note positive experiences with quality, highlighting that repairs are completed... See more

Staff

Customers report extremely positive experiences with staff, describing them as friendly, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using Screen Doctor for a while now, and they've always provided excellent service. Every repair has been completed quickly and to a high standard, and my devices have always come back wor... See more

Company replied

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied

Rated 5 out of 5 stars

Ive made a few visits to Screen Doctor now and each time ive left a happy customer. Excellent communication, always happy to help, goes above and beyond and always a fair price. Highly recommended al... See more

Company replied

Rated 5 out of 5 stars

I used the mail-in service to get my son's iPhone 15 Pro repaired - he really mullered it this time! Front screen and rear glass replaced with Apple parts and a new battery (dented by the force of the... See more

Company replied


Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(158)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and helpful.

Friendly, fast and professional service. Extremely knowledgeable and helpful. They kept me informed at each stage of the repair and even contacted me the following week to check I was happy. Very satisfied with my fixed device and would highly recommend.

18 August 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Andrea, we're so pleased to hear you were happy with the service. We appreciate the time taken to leave the review, if you need anything at all please let us know

Rated 5 out of 5 stars

Fantastic stuff

Bouncer here, screen doctor is an amazing shop, dave took in my sisters phone for a screen replacement, good prices and even better service, managed to get it done and back to me on the same day!

18 August 2023
Unprompted review
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Reply from Screen Doctor

Hey Bouncer, thank you for the review, it means a lot! Please let me know if we can help with anything

Rated 5 out of 5 stars

amazing service as always

amazing service as always, reasonable pricing if not on the cheap end really. Extremely reliable.
The only place where me and my family go for any faults with our phones.

15 August 2023
Unprompted review
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Reply from Screen Doctor

Hi Salva, thank you so much for the review, your kind words are much appreciated. Happy to help whenever we can

Rated 5 out of 5 stars

Excellent service

Excellent service, we are extremely happy with the repair and the end result. Screen Doctor made the repair so straightforward and simple and kept us informed every step of the way. Would highly recommend.

4 August 2023
Unprompted review
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Reply from Screen Doctor

Hi there, really pleased to read this review, thank you so much! Please let us know if we can help with anything else

Rated 5 out of 5 stars

Great service

Great service. Good advice and choices. Watch fixed and posted back. All working great. Have recommended to friends

4 August 2023
Unprompted review
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Reply from Screen Doctor

Hi Sue, thank you so much for the review and recommending us to friends. It really does mean a lot, please let us know if we can help with anything

Rated 5 out of 5 stars

I pad screen repair excellent job same…

I pad screen repair excellent job same day turnaround at a reasonable price.
Would highly recommend.

7 July 2023
Unprompted review
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Reply from Screen Doctor

Hi Clive, I'm over the moon to hear you were happy with the service. If we do anything to help please let us know, thank you

Rated 5 out of 5 stars

Focused on a good customer experience

Wrong screen sent and wrong colour, no response when tried to contact. Very disappointed will not be using again. Bought correct screen from different company

David from screen doctor got in touch and explained the difficulties with trying to in touch. Issue has been resolved after the misunderstanding. Very pleased with the customer care provided

4 July 2023
Screen Doctor logo

Reply from Screen Doctor

Hi Josh, I am really sorry to hear you had this experience. As I explained earlier we didn't receive the email about the mistake. Please let me know if I can help with anything else

Rated 5 out of 5 stars

Great company 👌

Great to deal with :) Never any hassle or issues. Super fast delivery.

4 July 2023
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

We use screen-doctor for all our B2B…

We use screen-doctor for all our B2B refurbs in our shop and for our clients. We only supply refurbed screens on the X models and up and will always prefer a refurbished iPad/iPhone screen over a 3rd party. Very few issues and if so, always resolved quickly and without fuss. Great price, great workmanship and great delivery! Thanks for all you do guys! Highly recommended, highly skilled and always a pleasure to do business with

5 June 2023
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Absolutely cannot rate them higher

Absolutely cannot rate them higher. Great service and takes care of other businesses. Thanks!

3 May 2023
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

These guys did a fantastic job on my…

These guys did a fantastic job on my daughters iPad kept me fully updated on repair would recommend to anyone
Eric

13 April 2023
Unprompted review
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Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Unbelievable service from Dave and the…

Unbelievable service from Dave and the team, a new privacy screen protector fitted quick and with a superb finish of the highest quality 👌🏼

16 February 2023
Unprompted review
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Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

I nipped in today and asked for a…

I nipped in today and asked for a screen protector placing on my phone and watch. David dealt with me straight away and provided second to none customer service (as always). I wouldn’t use anyone else.

17 November 2022
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Absolutely Fantastic Service!

Went to screen doctor after hearing about them on Instagram. They fixed my phone there and then and gave me a free coffee whilst I waited. Excellent service and would recommend to anyone! Thanks David and Sam!

2 November 2022
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

By far the best quality refurb screens…

By far the best quality refurb screens you can get. David bends over backwards to help out as well.

6 November 2022
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

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