Screen Doctor Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its speed, efficiency, and reliability for device repairs. Many people highlight the high quality of work, with devices often returned looking and functioning like new, using top-quality or genuine parts. Reviewers also appreciate the fair and reasonable pricing, often finding it to be great value for money. The staff are frequently described as friendly, professional, and approachable, contributing to an outstanding overall experience. No significant minority sentiment emerged from the reviews, indicating a consistently positive experience for most customers.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, highlighting its efficiency, friendliness,... See more

Product

Customers consistently note positive experiences with product replacements and repairs, often highlighting... See more

Price

Clients share positive opinions on price, consistently finding them to be very reasonable and fair for the... See more

Quality

Consumers consistently report positive experiences with the quality of repairs and products, often describing... See more

Staff

People report positive experiences with staff, consistently highlighting their friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommend this lad, prices are very fair. I got new battery for my Iphone 13 Pro Max installed and it was done in half hour. A decent approachable bloke, so any issues regarding my ph... See more

Company replied

Rated 5 out of 5 stars

I've been using Screen Doctor for a while now, and they've always provided excellent service. Every repair has been completed quickly and to a high standard, and my devices have always come back wor... See more

Company replied

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied

Rated 5 out of 5 stars

Would definitely recommend screen doctor, it is the first time I’ve used them, they are very friendly and efficient. Replaced my batter in my iPhone 11 and it’s working great, and now I can pass it on... See more

Company replied


Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service - super fast and the Apple Watch which had a severely scratched screen came back as new within the week - posted it Monday & back either me Thursday - would highly recommend ❤️❤️❤️

4 June 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thanks so much, Heather! ❤️ I'm really glad you're happy with the result. That was quite a badly scratched screen, so it's great to hear it came back looking like new again. Really appreciate the recommendation and thanks for trusting me with your Apple Watch!

Rated 5 out of 5 stars

Brilliant service cheap prices good job

Brilliant service cheap prices good job

3 June 2026
Unprompted review
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Reply from Screen Doctor

Thanks Robert, really appreciate the review! Glad you were happy with the service and the repair. Thanks for your support!

Rated 5 out of 5 stars

Excellent service

Excellent service. My iPhone 13 was playing up not charging and the battery wasn’t lasting long. I booked it in to have both replaced but when I dropped it off they were able to repair the charging port and just replaced the battery for me. Phones working like new again so very happy with the service. Thanks a lot.

2 June 2026
Unprompted review
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Reply from Screen Doctor

Thank you for the great review, Graham! I’m really pleased we could get your iPhone 13 sorted and save you the cost of a charging port replacement. We always try to repair rather than replace where possible, so it’s great to hear the phone is now working like new again. Thanks for putting your trust in us!

Rated 5 out of 5 stars

I cannot fault my experience with this…

I cannot fault my experience with this company. The website is easy to navigate with clear pricing. I sent my Apple Watch off and had it back within a few days. The watch is like new and has a hydrogel protector on it now,
looks like new. I was quoted £180 to have this done locally in Carlisle, Screen Doctor cost me a fraction of that price. Highly recommend these guys.

3 June 2026
Unprompted review
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Reply from Screen Doctor

Thank you for such a thoughtful review, Julie! I'm delighted to hear you found the whole process straightforward, from the website through to receiving your watch back. It's especially rewarding to know you're pleased with both the repair and the value compared to local quotes. Thank you for trusting us with your Apple Watch, and for taking the time to share your experience. Your recommendation is truly appreciated!

Rated 5 out of 5 stars

Another excellent iPhone screen refurb…

Another excellent iPhone screen refurb this time an iPhone 14 and as always a perfect screen

28 May 2026
Unprompted review
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Reply from Screen Doctor

Fantastic news, thank you Thomas once again for your continued support! It means a great deal to us.

Rated 5 out of 5 stars

Great lad

Great lad, knows what hes doing and very good prices. 100% recommend

19 May 2026
Unprompted review
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Reply from Screen Doctor

Really appreciate that, thank you! Glad I could help and get everything sorted for you at a fair price. Thanks a lot for the recommendation!

Rated 5 out of 5 stars

I had an excellent service from start…

I had an excellent service from start to finish. Clear pricing and delivery instructions for my Apple Watch screen repair.
The return was on time, well packaged and the watch is fully restored.

8 May 2026
Unprompted review
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Reply from Screen Doctor

Thank you for such a great review! I’m really pleased you found the whole process clear and straightforward from the start, and that your Apple Watch arrived back safely and fully restored. Your support is genuinely appreciated!

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly, helpful and quick to repair

7 May 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for the lovely feedback! I’m really glad you were happy with the service and that we could get the repair completed quickly for you. Truly appreciate the support!

Rated 5 out of 5 stars

Excellent Service

A belated review from an iphone 13pro max screen repair on 26th Feb. Excellent service from the initial call enquiry, shop visit, explanation, price, and the repair was completed within 25 minutes.
Highly recommended.

26 February 2026
Unprompted review
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Reply from Screen Doctor

Thank you for taking the time to leave a review, even if it’s a little belated! I’m really pleased you had a great experience from start to finish and were happy with the service, turnaround and pricing for your iPhone 13 Pro Max. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Top-Notch!

I send all my Apple Watch, iPad and iPhones to the guys for screen refurbs. Amazing quality of work, some of the best in the industry. Incredibly quick turnaround, usually same day. Amazing prices too. Highly recommended.

10 April 2026
Unprompted review
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Reply from Screen Doctor

Thank you, that’s genuinely appreciated. It’s always a pleasure working with you, and I’m delighted to hear the quality and turnaround continue to meet your expectations. Your ongoing trust and recommendation mean a great deal.

Rated 5 out of 5 stars

First class service from Dennis at…

First class service from Dennis at Screen Doctor. Our iPhone was fixed quickly and to a standard that’s on par with when it was new.

Thank you Screen Doctor

8 April 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the kind words, I really appreciate it! Glad we could get your iPhone sorted quickly and that it’s feeling like new again. Thanks again for the support!

Rated 5 out of 5 stars

We had a brilliant experience with…

We had a brilliant experience with Screen Doctor. Nothing was too much trouble and both the iPad and iPhone we had repaired are working as new.

Thank you Screen Doctor

1 April 2026
Unprompted review
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Reply from Screen Doctor

Thank you for such great feedback! I’m really pleased you had a positive experience and that both your iPad and iPhone are back to full working order. It was a pleasure helping you!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really helpful in working around my working hours to fit me in!

15 April 2026
Unprompted review
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Reply from Screen Doctor

Thank you for the great review! I’m glad we could find a time that worked around your schedule and get everything sorted for you. Really appreciate your support!

Rated 5 out of 5 stars

Excellent service always from David

Excellent service always from David. Would throughly recommend

15 April 2026
Unprompted review
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Reply from Screen Doctor

Thank you, that’s really kind of you to say! Always a pleasure helping you out, and I really appreciate the recommendation.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Best quality refurb screens available

15 April 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for the great feedback! I’m really glad you’re happy with the quality, that’s always a top priority. Appreciate your support!

Rated 5 out of 5 stars

Highly respected in the trade

Highly respected in the trade, helped us out many times and would never hesitate to use David as and when needed, his quality of finish and parts are to the highest standard

15 April 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

That really means a lot, thank you! Always happy to help when needed, and I’m glad the quality and finish continue to meet expectations. Really appreciate the ongoing trust and support!

Rated 5 out of 5 stars

Always great experience dealing with…

Always great experience dealing with this company. Quick and quality repairs. Never had an issue with them. Would highly recommend!

8 April 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for the continued support, it really means a lot! Glad to hear you’ve consistently had a great experience and been happy with both the speed and quality of the repairs. Really appreciate the recommendation!

Rated 5 out of 5 stars

Exceptional service

David and the team at Screen Doctor are an absolute pleasure to deal with. Fast turnaround, honest pricing and excellent communication. We use Screen Doctor for all our Apple refurbishing repairs and highly recommend them to all!!

1 April 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for such a fantastic review! It’s always a pleasure working with you, and I’m really glad the turnaround, pricing and communication have all hit the mark. Your continued trust and recommendation genuinely mean a lot!

Rated 5 out of 5 stars

They do a brilliant job at amazing…

They do a brilliant job at amazing price.

9 April 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you, I really appreciate that! Glad you’re happy with both the quality and the value, that’s exactly what we aim for. Thanks again for the support!

Rated 5 out of 5 stars

Apple Watch Series 6 Glass Replacement

I sent off my Apple watch series 6 which had a cracked screen. I opted to have the battery replaced as well. It was posted on Monday and I received it back on the Wednesday. To turn round the repair on the same day is an excellent performance. I have used the watch for two weeks now and it is working pefectly and the new battery is giving almost two days of charge. Screen Doctor gives exceptional service and excellent value. I highly recommend trying them for Apple device repairs.

30 March 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for such a detailed review, it’s really appreciated! I’m glad everything went smoothly from start to finish and that you’re getting strong battery life along with a perfect repair. Great to hear it’s all performing as it should after a couple of weeks. Thanks again for the recommendation!

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