The wording about the second chance scratchy needs to be changed on the main screen. It says enabled it should say eligible. When it says enabled it makes the person believe that they don't have to do... See more
Company replied
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See what reviewers are saying
I have never seen virtual scratch-offs done better! I also value the transparency and trust that the site has built into the games. The odds are clearly displayed, and they even explain how odds ar... See more
Company replied
I tried it out and at first felt like the odds were against me, but they have great promotions where they send text reminders of the deals- so I decided to take the offer, and take a chance.. and ende... See more
Company replied
I won and tried withdrawing my winning it took the amount away from my winning and said it would be deposited back onto my account. And it's been 2 weeks. Said would take 24 hours.
Company replied
3.9
Great
522 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
By far the best online play
By far the best online play. Real money. Instant payment to your bank. Best odds. Give it shot guys. Thank me later
9 November 2025
Unprompted review
Reply from Scratchee
Peter, thank you so much for this incredible feedback!
We are thrilled to hear you consider us the best online play and appreciate your compliments on our real money, instant payment, and best odds.
It means a lot to us that you're recommending us. We look forward to welcoming more players!
Love it except the $100 withdraw threshold
I was pleasantly surprised when I was actually paid. I never noticed the $100 threshold, which is extremely high if you ask me and the only reason I'm not giving 5 stars. But other than that the scratchers were just like regular tickets and odds. It was fun and exciting to play. I loved it.
4 November 2025
Unprompted review
Reply from Scratchee
Hello! We’re so glad to hear you enjoyed playing Scratchee and that you had a great experience with your payout! We truly appreciate your feedback about the $100 withdrawal threshold. We understand how that can feel high, and our team is always reviewing policies to make the process better and more flexible for our players. Thanks again for sharing your honest thoughts and for being part of the Scratchee community. We’re thrilled you had fun and hope to see you win again soon!
Scam for scratchee
I bought $60 $5 of same ticket 12 chances to win 1 out5 total scam. Don’t waste your time on bots determining if you win. I didn’t win anything play real scratchers this site rigged to take your money
26 October 2025
Unprompted review
Reply from Scratchee
We’re sorry to hear you didn’t enjoy your experience. Please know Scratchee is not run by bots; all our scratch cards use a fair, random system verified for transparency. The “1 in 5” odds reflect average chances across all tickets, so wins aren’t guaranteed with every batch. We understand it’s frustrating when you don’t win, but transparency and fairness are extremely important to us. You can always review the odds, terms, and prize details for each game directly on our website before playing. Please reach out to hello@scratchee.com if you have any additional questions!
So much fun
So much fun, love the promotions keeps everything new and exciting!!!
21 October 2025
Unprompted review
Reply from Scratchee
Thanks so much for the awesome review! 🎉
We're thrilled to hear you're loving the game and having so much fun on Scratchee. Your support means a lot to us, and we can’t wait to bring you even more exciting games and chances to win. Keep scratching and good luck! 🍀
— The Scratchee Team
Hacked or spammed?
I just got a text that included my first and last name stating that I had signed up for receiving text messages. I do not have an account nor have I ever signed up for an account or to receive text messages.
14 October 2025
Unprompted review
Reply from Scratchee
Hello!
We’re sorry to hear about this and take your concern seriously. We do not send text messages without consent. Please contact us at hello@scratchee.com so we can investigate and ensure your information is secure.
Thank you for letting us know!
Seems to have a fair win/lose ratio
Seems to have a fair win/lose ratio. Has great bonuses and is fun and fair to play.
11 October 2025
Unprompted review
Reply from Scratchee
Thanks for the great feedback!
We're really glad to hear you're enjoying the game and finding the win/lose ratio fair. It's important to us that Scratchee stays fun, balanced, and rewarding, and we’re happy to hear the bonuses are a hit too! 🎉
Thanks for playing, and best of luck on your next scratch! 🍀
— The Scratchee Team
Recommend not using!
I deposited $20 into the website and purchased a $20 card. I won $200 on that card, tried to cash out and after emails back and forth for 2 weeks now I am still unable to cash out the money I won. I believe they stall people from cashing out using the identification verification process hoping people will spend the money they won. I am not happy with this and still have over $100 in my account that I can't get. 👎🏿
26 September 2025
Unprompted review
Reply from Scratchee
Hello! We’re sorry to hear about your experience and completely understand your frustration.
At Scratchee, we take verification and payout processes very seriously to ensure account security and compliance with gaming regulations. Please reach out to our dedicated support team via hello@scratchee.com. So we can review your account and resolve this issue as quickly as possible. Once your verification is complete, your withdrawal should be processed without delay. Thank you for your patience. We’ll make sure this gets sorted for you promptly.
— The Scratchee Team
Undecided
I tried this out on 9/13/25 and after losing three or four games, I won $160. When going through the withdrawal process, I chose the instant option. Still haven’t received my winnings, almost 24 hours later. Maybe my definition of instant is different
13 September 2025
Unprompted review
Reply from Scratchee
Hi Kurt! We're sorry to hear about the delay with your withdrawal. We understand how frustrating it is when a payout takes longer than expected, and we apologize for any inconvenience.
While instant withdrawals are usually processed right away, there can sometimes be a delay due to high transaction volume or other processing issues.
If you still haven't received your winnings, please email us at your convenience with your Scratchee account details. Our team will look into it right away and help you get this sorted out.
They send you the winnings right…
They send you the winnings right away!!! In my email - bam! Super quick and I really won!
13 September 2025
Unprompted review
Reply from Scratchee
Thanks so much for the fantastic review, Lauren! We're thrilled to hear you had such a great experience and that your winnings arrived so quickly. We're happy to have you as a customer and look forward to seeing you win again soon!
Every time we need a new card it costs…
Every time we need a new card it costs us
11 September 2025
Unprompted review
Reply from Scratchee
Hi Nancy, you can top up your Scratchee account with a certain amount at a time.
Any funds you add will be converted into scratchee coins that are immediately available in your Scratchee wallet. You can use these coins to purchase any of our products, which will not cost you from your payment method every time.
I have had a awesome experience so far…
I have had a awesome experience so far with scratchee . Com . After discovering the site I got an email offer for a guaranteed deposit win. I used the link in the email as instructed but my card has an error. After correcting the error (after downloading the app) I tried my deposit again and it went through. But I didn't get the bonus and it occurred to me the email stated I needed to use the link provided. I emailed support to see if my blunder could be undone. I got a response that unfortunately the event had just ended,...BUT....., they credited my account with a match to my deposit!!!!!!!!🤯 I played and won and had a lot of fun.
Be informed though that at this current time they have a limited selection of scratchers to play, but it's exciting to scratch! They are working on the site and there are a couple snaffues like after scratching a card sometimes they don't have the option of going back to the home page or to close the current window and be brought to the homepage.
Those are the only changes I think need addressing.
I was able to withdraw 20$ onto a visa gift card right away as there isn't any playthrough requirements. It arrived in my email about 3 days after redeeming.
5 September 2025
Unprompted review
Reply from Scratchee
That's fantastic, Adrean! We're so glad to hear you've had a great experience with us. We truly appreciate you taking the time to share such a detailed and positive review.
It's wonderful to know that our support team was able to help you out with the deposit bonus. We always do our best to make things right for our players, and hearing that it led to a win and some fun makes our day.
Your feedback about the limited selection of scratchers and the technical glitches with navigating the app is extremely helpful. We're constantly working to improve the site, and your comments confirm the exact areas we need to focus on. We're actively working on adding more games and refining the user experience.
We're also happy to hear that your withdrawal was so quick and easy. That's exactly how it should be!
Thank you again for the kind words and valuable feedback. We look forward to seeing you back on Scratchee.com soon!
5 stars
It was easy to navigate and find what your looking for. Love to play scratchee
18 July 2025
Unprompted review
Reply from Scratchee
Thanks for the great review, Belinda! We're so glad to hear you found our site easy to navigate and that you love to play.
I cant seem to get past my payment
I cant seem to get past my payment, it wants to verify my identity, says it can not verify my identity???
1 September 2025
Unprompted review
Reply from Scratchee
Hi Vicki,
We are sorry that you are having trouble with your payment ID verification.
We have just reached out to you personally via email. Please be sure to check and respond back so we can get to the bottom of this problem.
All the best,
The Scratchee Team
I would stay clear of this. The odds they state on the games is totally not realistic!
This site is clearly designed to have you win your first couple of times but with a withdraw minimum of 100.00 you are never likely going to get it back unless you happen to be one of the lucky ones to win a larger amount initially. While I am sure there a a few out there who are able to withdraw the majority never will and I have serious doubts about games that are online and digital. There is such a great chance for things to be manipulated behind the scene and you cannot win with that as a likely possibility. No over sight or accountability to monitor these sights and you might as well throw the money up in a wind storm and you have about the same chance of getting any back. Being a Facebook ad it lends itself to a 98% probability that there is something that is deceptive or is a scam. I would save yourself the money by not giving it to them.
31 August 2025
Unprompted review
Reply from Scratchee
Hi, thanks for taking the time to share your feedback. We are sorry you have had a poor experience.
All Scratchee games are legitimate sweepstakes with fixed odds that are published for every game. The “1 in X” odds mean that, across the full pool of tickets for that game, that ratio of tickets is winners. As with any sweepstakes, this does not guarantee a win in every small set of plays, but it does mean the games are fair and consistent.
Our minimum withdrawal starts at $10 when using a Prezzee Virtual VISA Card. Bank transfers are also available with a higher minimum. Many players successfully withdraw every day using the option that works best for them.
We take fairness and compliance very seriously. All Scratchee games and promotions are operated within sweepstakes laws in the United States and are subject to checks to ensure they remain fair and transparent. Nothing is manipulated behind the scenes.
We understand losing streaks can feel frustrating, but Scratchee is designed to give players a fair chance to win while also providing access to our discounts and rewards hub.
If you would like us to review your specific account history or clarify anything further, our team is available anytime at hello@scratchee.com
Best regards,
The Scratchee Team
Seems like a scam
Seems like a scam. Win 3 times and never again. Don't lose 10$ like me. Anything else is a better investment.
29 August 2025
Unprompted review
Reply from Scratchee
Hey Justin,
Scratchee.com is 100% legal and authorised. Each one of our Scratchee games are tested and checked off.
We are transparent regarding the odds of each game and you can find out the breakdown of prizes of each game in our Terms and Conditions.
I can see that you still have some balance left in your account! Make sure you jump in and get some more access 🎟️
All the best,
The Scratchee Team
Full scam..dont believe me...see you soon for your bad review.
Theres no way anything above a 1 star is legit....there are no scratch cards....its a scam...u gotta buy avcess to WORTHLESS discounts club .and then use the worthless diacounts and hopefully win a scratch card..that again is worthless...i.loaded "complimentary" card .and tried to scratch it..sum error occurwd and then it went away...said i scratched it. This website's been riddled with issues since it's creation it's never been popular It never will be popular because they continue to scam people just as they always have You start with bad business and bad business becomes.
FU¢k S¢rat¢hee the long way.
19 August 2025
Unprompted review
Reply from Scratchee
Hi, thank you for your feedback.
We are truly sorry that you did not have a good experience on Scratcheee.com. We pride ourselves on making sure all of our customers receive value when using their access on our site and it is not good that you had a poor experience.
If you could, email hello@scratchee.com regarding the error you received when scratching your Scratchee and we will get back to you with a solution.
All the best,
The Scratchee Team
Scam site
I sent in two different cards to get the no purchase necessary entry and I followed the instructions to the T as I always use the no purchase necessary entry before I spend money on any sit after about 3 weeks and receiving nothing I reach out to customer support and I was informed that they were not going to honor the mail in entry and when I inquired about why I was informed that they don't have to tell me why ok rude and I won't be spending a dime with them if they won't even honor there own terms it screams scam
6 August 2025
Unprompted review
Reply from Scratchee
Hi Stephanie,
Thank you for your feedback. Unfortunately as outlined in our T&C's, you did not meet the requirements to receive your no purchase scratchees.
We hope to see you on Scratchee.com soon saving with our discounts and coupons.
All the best,
The Scratchee Team
needa better winning amounts and odds
10 June 2025
Unprompted review
Reply from Scratchee
Hi Clint, Thanks so much for your feedback. We really appreciate you taking the time to share your thoughts! 😊
We totally get where you're coming from — everyone hopes for those bigger wins, and it’s all part of the excitement. While our games are based on chance, please know that all outcomes are fair and randomly generated, with fixed winning odds from the start.
That said, we’re always working on new features and improvements, and your input helps us get better. 🙌 We’ve also got some exciting promos and bonus opportunities coming up, so stay tuned — your next big win could be just around the corner! 🍀
Thanks again for being a valued player, and happy scratching! 🎉
I love this site
I love this site! Playing scratchers from my couch is the best. And even cooler is im up 100 dollars on a 10 buy in!!!! Hurry up and get a piece for yourself!!
2 June 2025
Unprompted review
Reply from Scratchee
Hi Captain,
We're so thrilled to hear you're enjoying the site — and huge congrats on turning a $10 buy-in into $100! 🎉
It’s awesome to know you're having fun scratching from the comfort of your couch. Thanks for the great energy and for sharing the good vibes — we’re rooting for even more wins your way!
If you ever have questions or need help, don’t hesitate to reach out. Happy scratching! 🧡
Scam website
Scam website. Uploaded a video of myself reviewing the website and got 50 coins. Ended up getting the coins and buying 25 single coin scratchees. Site glitched and I ended up with 23 scratchees and 0 coins. How does that work? I would understand duplicate orders but not even that. Contacted their customer service and Larry did nothing. He simply stated they can't help and don't see anything yet it's clear as day on my account history if you understand basic math.
This happened with promotional coins... imagine if you spent money on this site and this happened? The real gamble here is trusting this fly by night site to honor anything.
26 May 2025
Unprompted review
Reply from Scratchee
Hi Tyler, We're truly sorry to hear about the issue with your Scratchee Coins and the frustration it caused. That’s not the experience we want for anyone using our site.
It sounds like there may have been a glitch during the coin redemption process, and we completely understand your concern—especially when your account history doesn’t seem to add up. We also regret that your interaction with customer service didn’t resolve things.
I’ll escalate this immediately for review. Our team will take a closer look at your transaction history to ensure nothing was missed. We apologize for the inconvenience.
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