Received the wrong sized kilt. After the initial 1 star review left on their site they responded to my emails. The customer service representative(s) insist that it was I who made the mistake. Even af... See more
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See what reviewers are saying
I recently ordered a jacket & vest fro Scottish Attire. When it arrived there were some mistakes, some mine in the measurements, some theirs. A bit disappointed, I called. After a very pleasant experi... See more
Very strong smell of urine on the ordre I received and costumer service offered apologies no more. Measurement were accurately taken on the side of the body, but when worn, it is a mini skirt becau... See more
DO NOT ORDER FROM THEM customer service does not exist after you pay. I ordered a Santa kilt ensemble, and they never shipped it. (Who lies and scams Santa?) I am trying to find someone who actually... See more
Company details
- Fabric Wholesaler
- Children's Clothing Store
- Decoration and Interior Design Store
- Men's Clothing Store
- Upholstery Shop
- Women's Clothing Store
Written by the company
Scottish Kilt makes custom highland dress for the Scottish diaspora. 5,000+ tartans, every piece cut and pleated to your measurements. Designed in Virginia. Hand-crafted in our own workshops.
Contact info
Woodbridge, United States
- +1 (959) 999-1177
- support@scottishkiltshop.com
- scottishkiltshop.com
1.5
Bad
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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You’ll wish you hadn’t purchased with them.
I wish I had found this site before purchasing from scottishkiltshop.com. I waited 4 weeks before emailing about the status of my order. When that went unanswered, I proceeded to try phone, Live chat through their website, and the email address I found for them through PayPal. No response. Because my event had passed and I purchased elsewhere, I canceled my order through email and THE NEXT DAY they shipped it. Still no response to ANY of the ways I have tried contacting them to make this right. I haven’t even opened the package because I want to return it, so I can’t speak to the quality of the product, but no product is worth dealing with this complete lack of customer service.
Edited to add: The below reply from the shop is THE ONLY non-automated communication I have received from them, despite multiple attempts over the past 10 days to contact them. Perhaps if they’d given me this information when I first reached out, I would have a different opinion of them. However, that this is how I have been able to finally garner their attention speaks volumes as to how much they care about customers vs. money.
20 March 2019
Unprompted review
Reply from Scottish Kilt
Sir we are a custom made company so order can be cancel within 5 days although when you asked to cancel the order, the order was already dispatched
Oustanding customer service and products
This was one of the best online purchase.It was well received and will wear it with pride.
I have about seven more I wish to purchase in the future.
Thank you
18 February 2019
Unprompted review
Excellent work
i love this company they are amazing in their quality and workman ship
18 February 2019
Unprompted review
DO NOT BUY, SCAM!!!!
Absolute garbage, the shoes have a kitchen sponge for a sole and one they get yout money you never hear from them again. No shipping updates, no answer from customer service about returns. It came in a plastic bag from pakistan and smelled awful. DO NOT BUY
18 February 2019
Unprompted review
useless on measure
I made an order and warn the same day the measure wasn't right. So, they told me : send us the right measure and we will make it.
In fact, they made it with the wrong measure and send it anyway.
I've lost 121€
18 October 2018
Unprompted review
They have unique design and modern …
They have unique design and modern style of kilts. Scottish Kilt is one of the best kilt store
11 July 2017
Unprompted review
I live this company
they promoting scottish culture and making best tartan kilts and also update new pattern of kilts...
1 February 2017
Unprompted review
excellent custom made shop
reasonable price and best quality of shop, they offer custom made kilts. and
5 November 2016
Unprompted review
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