I have placed the same order every month since July 2025 without any problems which is why i didn't know about the lack of customer service. This month only half of my order arrived (normally two... See more
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Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging coul... See more
Order for 6 packets of Stockan’s Orkney Cheese Oatcakes from the web site. Got 6 packets of ordinary Stockan's Oatcakes with expiry date next March which isn't long. Contacted them, no reply yet. Re... See more
Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore. Thanks again.
Company details
Written by the company
E-commerce platform for individual grocers
Contact info
United Kingdom
- scottishgrocers.co.uk
3.0
Average
98 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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I bought chip shop "broon sauce" and…
I bought chip shop "broon sauce" and it's absolutely amazing!!!
24 October 2025
Product out of stock no update had to…
Product out of stock no update had to ask and then chase for a refund
27 October 2025
Excellent service excellent product…
Excellent service excellent product excellent seller always have A plus service highly recommend
30 September 2025
As of October still awaiting delivery…
As of October still awaiting delivery of order.
26 September 2025
You keep sending me emails to review…
You keep sending me emails to review you but I've not received the goods yet?
4 September 2025
absoluley brilliant many thanks
27 August 2025
Arrived very fast and was in perfect…
Arrived very fast and was in perfect condition. Got everything I payed for. Perfect.
5 September 2025
A taste of home
Ordering was easy and delivery was quick. Will order again from Scottish Grocers.
8 July 2025
Goods not rec'd , no communication possible when I tried by phone and no reply to E Mails
after a week , nothing arrived , no reply to my E Mails
and the phone no. on the web site does not work
I will raise dispute with my CC co. after 15 days
( unless they appear by then)
4 July 2025
Cancelled order
I placed an order and paid them you just cancelled it, returned my money but did not give an explanation. Still no idea why
2 June 2025
Cheesy pasta mmm
I have been looking for the cheesy pasta what seems like forever! Found it online at this store so ordered plenty plus some chocolate treats too cant wait to took in thank you! Delivery has been and made my day
30 May 2025
Amazing service.
Amazing service.
Ordered 8 packs of Annas Original Ginger Thins biscuits and arrived within 2 days. Well packed, couldn't be better.
Well done Scottish Grocers!
30 April 2025
Delivered on time,wonderful product…
Delivered on time,wonderful product didn't know was still available
20 March 2025
Easy to navigate website and super…
Easy to navigate website and super quick delivery. Very happy with my 64 chocolate bars 😋
26 February 2025
My advice is avoid
Nearly 3 weeks, still haven't seen my order. Have used the 'contact us' facility, no response.
Would advise to avoid
11 February 2025
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