It was in May 2024 when I got approved for a business loan by ScotPac. My credit score was just average back then but still I was approved for a loan to upgrade my telehealth business. Best part is, H... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I have used them and very happy with the overall process. No mocking around while ensuring everything is done according to regulations. Quick and efficient and officer wasnt v... See more
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Daxa has been fantastic to work with. She’s fast to respond, extremely professional, and makes the whole process feel simple and well managed. Couldn’t ask for a better ScotPac Cash Connector manager.... See more
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Wayne went above and beyond to help me with this scenario given it was outside policy and he had to escalate it to have it done. Had a few issues at settlement albeit they were explained accurately... See more
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Company details
Written by the company
ScotPac Business Finance is Australia and New Zealand’s largest non-bank lender, supporting businesses of all sizes with tailored funding solutions. For over 35 years, we have partnered with business owners, providing the flexibility and support they need to grow, manage cash flow, and seize opportunities. Our comprehensive product range includes invoice finance, asset finance, trade and import finance, and business loans. These solutions are designed to simplify access to working capital, enabling businesses to scale without the constraints of traditional financing. Whether you’re looking to improve cash flow, purchase equipment, expand operations, or navigate complex supply chains, ScotPac is here to help. With a dedicated team of experts and a commitment to understanding the unique needs of each business, we pride ourselves on offering fast, personalised service. As a trusted partner, we have supported tens of thousands of businesses across diverse industries, from start-ups to established enterprises. At ScotPac, we’re driven by one goal: empowering business success. Let us help your business unlock its full potential with flexible funding solutions that work for you
Contact info
Level 41, 25 Martin Place, 2000, Sydney, Australia
- 1300 781 642
- enquiries@scotpac.com.au
- scotpac.com.au
4.8
Excellent
712 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from ScotPac Business Finance
Thank you for sharing your experience with us! We're thrilled to hear that we delivered on our promises. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Reply from ScotPac Business Finance
Thank you for your feedback! We’re glad to hear you’re happy with the service and appreciate you taking the time to share your experience.
Reply from ScotPac Business Finance
Thank you for your feedback! We're dedicated to supporting our customers, and it’s great to hear that it shows!
As a Broker
As a Broker, they provide me with the resources and solutions I need to give my clients the best service possible.
8 November 2024
Reply from ScotPac Business Finance
Thank you for your feedback! We're thrilled to hear that our resources and solutions help you deliver excellent service to your clients. Supporting brokers like you is what we’re all about!
Reply from ScotPac Business Finance
Thank you for your thoughtful feedback! Providing a supportive and understanding experience is something we always strive for, and it’s wonderful to know it made a positive impact.
Great BDM
Our BDM, Mike Kenny, is extremely knowledgeable. He really is across the suite of products offered. Mike is always responsive and makes it easy for us to discuss new opportunities.
3 December 2024
Reply from ScotPac Business Finance
Thanks so much for sharing your positive experience! It's fantastic to hear that the team at ScotPac is doing such a great job. Their knowledge and responsiveness truly make a difference, and we're thrilled that they're helping you explore new opportunities with ease. Looking forward to continuing our partnership in the future!
Responses to any queries are prompt
Responses to any queries are prompt. They are always willing to see what they can do to assist if we hit a limit
4 December 2024
Reply from ScotPac Business Finance
Thank you for sharing your experience! We're glad to know that our team has been prompt and willing to assist you. We're committed to finding solutions and supporting you whenever needed.
Reply from ScotPac Business Finance
Thank you for your positive feedback! We're glad to hear that our team has been responsive and helpful. We strive to maintain this level of service and are here to assist you whenever needed.
Friendly and willingness to help.
The NZ Team is always helpful. We mostly deal with Jinky Cruz. She being on leave at the moment and immediately we can feel the loss of that important person, as a team member support and excellence. We are hopeful to still get this kind of support for the holidays.
4 December 2024
Reply from ScotPac Business Finance
Thank you for your kind feedback! We're delighted to know that the NZ Team, particularly Jinky Cruz, has been a great support to you. We understand the impact of her absence and are committed to maintaining the same level of assistance during the holidays. If you need anything, feel free to reach out.
All the staff at Scotpac is very…
All the staff at Scotpac is very communicative and understanding - a solution driven partner.
4 December 2024
Reply from ScotPac Business Finance
Thank you for your wonderful review! We're delighted to hear that our team's communication and understanding have positively impacted your experience with Scotpac. Being a solution-driven partner is our goal, and your feedback is truly motivating. If you ever need further assistance, feel free to reach out. Looking forward to continuing our partnership!
good easy to deal and significant
good easy to deal and significant
21 November 2024
Unprompted review
We went to Scotpac for our funding to promote our new product release
We went to Scotpac for our home and machinary funding and it was a great experience last time
So future funding this time is the only place we would go
Great help and very understanding for our business requirements
11 November 2024
I would like to thank Business Fuel for…
I would like to thank Business Fuel for their support and genuine care . Also to their staff who were always there to help you through a difficult patch . I dealt with Helen a really wonderful and caring human.
Thank you all
30 September 2024
Unprompted review
The service we provided was courteous
The service we provided was courteous, prompt and professional.
26 September 2024
Great service a pleasure dealing with…
Great service a pleasure dealing with Brooke and Ben well done team
20 September 2024
I had the pleasure of working with Mark…
I had the pleasure of working with Mark to secure a loan, and I couldn’t be more grateful for their assistance throughout the entire process. From the very beginning, they took the time to understand my financial needs and guided me step-by-step, making what could have been a stressful experience feel smooth and manageable.really appreciate 👌
18 September 2024
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