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Scorpion Shoes Reviews 

3,866
•
TrustScore 5 out of 5

4.9

Shoe Store
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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, reliable tracking options, and competitive pricing, making it exceptionally easy to find great bargains on popular footwear. Consumers also appreciate the straightforward ordering process, smooth website navigation, and nice personal touches like handwritten thank you notes in the shoebox. Some reviewers were not happy with occasional product defects or issues upon delivery. A few people experienced unexpected delivery delays, late arrivals, or received items inside damaged packaging that ruined the presentation. Others mentioned encountering minor marks on shoes or sizing discrepancies that required careful attention.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items like boots, sandals, and trainers are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with super... See more

Price

Customers consistently note positive experiences with price, highlighting amazing sales, significant... See more

Order

Reviewers mention positive feedback about order processes, highlighting straightforward online experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy navigate website, simple ordering process with a fantastic range of quality boots and shoes. Bought my Iron Rangers from Scorpion, my first pair were to big so had to exchange for a smaller size,... See more

Rated 5 out of 5 stars

I stumbled across this company a while ago whilst looking for a particular pair of trainers and Scorpion Shoes had them in stock. I've ordered a couple of times now and the service hasn't changed. I... See more

Rated 5 out of 5 stars

Ordered shoes from Scorpion Shoes as my sale from another company was apparently cancelled. They had my size and style. The shoes arrived promptly and there were no issues from start to finish with th... See more

Rated 5 out of 5 stars

Ordered 4.30pm on Friday, they arrived 9.05am Monday. Kept up to date with delivery estimates. Gola trainers £35 inc delivery and free returns, absolute bargain, so ordered a 2nd pair and they also ar... See more

Company details

  1. Shoe Store

Written by the company

In an online world where convenience is usually sacrificed for a cold and impersonal experience, we promise the same service you would experience if you were to walk into one of our stores. Our goal is to make things quick and easy for you with swift shipping, easy payment methods and a friendly voice should you need to call us. Ultimately we want you to keep coming back to us!

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(3,866)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The right product at the best price.

I was looking for a specific pair of Teva sandals. Scorpion shoes had the best price and the right colour. The website is easy to use.
They sent them really quickly. Thank you for great service.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Great prices and even better customer service

The customer service team was great. I forgot to add a discount code to my order and the team were able to amend the price after my order went through. The prices were great as well and I was able to find colours for the specific shoe that I wanted which weren’t available elsewhere.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Arrived in poor condition in bag and…

Arrived in poor condition in bag and actual shoe box was obliterated which was disappointing as the were a present so a disappointment for the recipient having them turn up in a battered box
But that’s all too late now as they had to be gifted and couldn’t get a replacement in time

Below statement about working with me is untrue
At no point has a resolution been come to

11 July 2026
Unprompted review
Scorpion Shoes logo

Reply from Scorpion Shoes

Thank you for taking the time to share your feedback. We are so sorry again that the courier damaged the shoe box during transit, especially since we know these were a special birthday gift. We always want our packages to arrive in pristine condition.

As soon as you let us know about the damaged packaging, we wanted to make things right for you immediately. We offered a few solutions to help, including a free return for a full refund.

Since you needed to keep the shoes in time for the birthday, we worked closely with you to find an alternative. We were pleased to agree on a custom resolution that you were happy with, which we processed immediately so you could keep the gift.

We truly hope your daughter had a wonderful birthday, and we are continuing to work closely with our delivery partners to ensure our parcels are handled with the care they deserve.

Warm regards,

The Customer Support Team

Rated 4 out of 5 stars

Have bought Rivieras shoes before

Have bought Rivieras shoes before, but the sizing is erratic. I get the same size 43, but they fit great or like this pair pinch . As they are suede I am wearing them in the house trying to break them in.

11 July 2026
Unprompted review

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