ScoreSense Reviews 262

Let's talk about ScoreSense, a company with poor customer service. I requested several times to cancel my subscription, but they will not and want me to call to cancel it. What kind of BS are they trying to run, and why are they keeping taking my money?

"This is what they keep sending me every time I try to cancel." If you still wish to cancel your membership with ScoreSense, simply give us a call today at 1-888-550-2159 or chat with one of our live agents (Monday through Friday 8AM to 8PM CT, Saturday 8AM to 5PM CT, and Sunday Noon to 6PM CT).

Stay clear away from this company because they make it difficult to cancel your subscription with them. Poor to bad customer service!!!

new customers pay 29. they kept hiking up the price to 53

I never heard of this company and never agreed to this but I got my first notice that my cc was billed for 39.95 this month.
This is a scam. Lowest of the low people involved. I hope they rall read this and they all rot in hell.

This place sucks, they stole my identity and charged to my debit card thousands of dollars. After I called them and emailed them some guy with the name Kevin Hain emailed me saying that I gave them the information, and that he will not pay me back my money..

I'll get back to you soon, whenever i get the results for some credit disputes to send out by mail. There some error or inaccuracy on credit report.

But this site is very helpful. Thanks!

rosanna

Happy that I was able get o see credit for trying to purchase a new house!

I need assistance with using the automatior system to send out my letters.

Charged my account for membership, I was not able to even access or view my account because I am located out of the US. I called to get a refund and they hung up on me.

Site was easy to navigate through and information was displayed in a way that was easy to read.

I think this company is a scam, they were not able to deliver what they promised so I cancelled them but they still charged my bank any way a month later even after I emailed them. I recently had to give my bank copies of the email to get my money back. You should advise people to stay from them

Very professional

Nobody should have to pay to get their credit score, then basically be forced into a membership that they do not want. Then have to take more of THEIR time to cancel a membership that they didn't want in the 1st place

I found out that my identity was used to open and max out nine credit cards in my name. They helped calm me down from this bombshell and provide me with all the help and support I needed to clear this up.

just because

the easiness of it and the layout of the site was nice for me.

Trying to get cancellation of your account is a nightmare. WARNING: The first time I called the representative said my account was canceled (it was not). Thinking it was canceled I did not pay attention and it showed up again. This time the employee told me that I did not stop membership because I did not select the box on the website. Then I get a letter that the refund was not approved. Run away there service suggestion dropped my credit 20 points.

Zero communication from ScoreSense.

When you call to cancel service all they want is to is continue talking about staying on with their service and not listen to the customer regarding the extremely poor service and lack of no leadership monitoring the company activities. There is zero monthly reporting sent to the customer, no follow-NOTHING!

By submitting this review, you confirm it’s based on a genuine experience, and you haven’t received an incentive to write it. S. Swain 08/06/2025