scooteuk.com Reviews 321

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I ordered a e scooter maxfun pro on 8th jan 24 but I didn't receive my scooter as well as tracking number. Also they are not replying to my emails as well. No option of contacting them. Please anyone... See more

Rated 5 out of 5 stars

Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank... See more

Rated 1 out of 5 stars

I ordered a scooter(cruiser) on the 18th of November 2022 for a Christmas present, after waiting 2 weeks I contacted them and was told it’s been held up in customs. Contacted them again a few times an... See more

Rated 5 out of 5 stars

Excellent service from Josh & the team! Great communication. Bought a scoote max pro and husband absolutely loves it! Very impressed with the scooter, looks really well made and has some great featu... See more

Company details

  1. Bicycle Store

Written by the company

We are Scoote UK started in Manchester, England. Scoote UK is built to deliver fast and reliable service in e-scooters. We have a dedicated team providing leading customer support and expert know-how, we aim to stock the best e-scooters and accessories at the best prices in the UK. info@scooteuk.com


Contact info

3.5

Average

TrustScore 3.5 out of 5

321 reviews

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Rated 5 out of 5 stars

Great product

Scooter is great! Turned up sooner than I thought!! The Feller on the phone is really helpful ! Would defo order from here again ! :)

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing scooter

The scooter I purchased is definitely worth the money. Everything about it from aesthetics to performance is top notch. Would 100% recommend.

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Dark Knight scooter is fantastic

What a beautiful scooter the Dark Knight is, big motor but not too heavy. Very fast and nippy, great off road scooter that gets your heart beat racing.
Ordered on line via scooteuk website which was very easy to do and 3 days later the director of scooteuk personally dropped it off. I would not hesitate in recommending scooteuk to family and friends. A++++++

7 April 2021
Rated 4 out of 5 stars

Great peace of kit

Great peace of kit. Very good breaks.
Few negatives to add: handle bars could have adjustable height option as I find them bit too low, the horn should be loader. The range is no where near as advertised.
But over all I’m happy with my purchase.

4 April 2021
Rated 5 out of 5 stars

Smashed it.

These guys are top! Fast delivery & great customer support. I will for sure place another order.

1 April 2021
Unprompted review
Rated 5 out of 5 stars

I was one of the first to buy the…

I was one of the first to buy the scoote pro and since then my friend has bought 1 and I have bought another one again as a spare as there brilliant, no one better in the uk than these guys the scoote pro is the best scooter you will go on facts. Top top service

1 April 2021
Unprompted review
Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE

This company is fantastic 5⭐️
Spending £700 on a scooter I was extremely sceptical, and I had a lot of (mum) questions
So I rang and spoke to Josh.

His customer service & knowledge was second to none he was extremely helpful.

Knowing they also sell spare parts on the website was a bonus for me too.

I felt confident and happy to buy online. I paid via the pay pal option for extra peace of mind.
I paid at 1 o clock in the afternoon and Josh personally delivered the scooter that evening to my house! (I actually live local to the depot)

Now that’s top customer service!!!

My son unpacked his scooter ( this was packaged very safely and secure) and the grin from ear to ear makes it all worth while.

Anyone thinking of buying a high end scooter, look no further than these guys, I would highly recommended them.

Thanks so much Josh

Lisa & Alex ( on the Wirral )

26 March 2021
Unprompted review
Rated 1 out of 5 stars

Bought a scooter at Christmas that came…

Bought a scooter at Christmas that came broke, then received a second one also broke and I’m still waiting on a third from January, received no contact from them and have a very upset son still waiting on his Christmas present

11 March 2021
Unprompted review
scooteuk.com logo

Reply from scooteuk.com

Hi Colette

You purchased a scooter from us which you advised to be faulty which we said we would happily replace, when we came to collect the scooter it wasn’t faulty it had actually been broken by yourself as the throttle was completely removed off the scooter, to save the hassle we still honoured the new scooter to you as a good will gesture

You have broken this one also from what has been described, we will offer replacement parts in addition however we have already lost money on the scooter you had damaged.

Our warranty covers manufacture faults and errors however it doesn’t cover damage made by the customer as I’m sure you can appreciate

We have tried our best in the matter to deal with this fairly

Regards

Scoote

Rated 3 out of 5 stars

Came in wrong colour

Came in wrong colour , back tire flat , within 1 day of riding the grip on the back of the deck has fallen off also says on the website it reaches 50kph when it maxes at 40 also the battery display is very unreliable and skips from bar to bar other than that its nice and fast n good looking

4 March 2021
Rated 5 out of 5 stars

Great experience!

The scoote team had good communication, there was a delivery issue but they kept me updated at all times. The scooter has now arrived and it is in good condition, can't wait to give it a try!

3 March 2021
Unprompted review

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